Duty of Care as a Strategic Imperative: Aligning Travel Managers and Employees

In this episode, our AI-generated hosts dive into the critical topic of Duty of Care in business travel—drawing on expert insights from Dr. John Rose, Chief Risk & Security Officer at ALTOUR.Framed around the idea that Duty of Care is no longer just a legal or ethical obligation, but a strategic imperative, the hosts explore how organizations can better align the responsibilities of travel managers and employees to mitigate risk. Using real-world examples—including corporate liability cases and recent travel disruptions—they unpack the real consequences of inadequate travel risk planning.The discussion highlights key pillars of a modern Duty of Care program, including:Setting clear traveler expectationsImplementing pre-trip risk assessmentsProviding 24/7 support and communicationLeveraging AI-powered tools like ALTOUR’s AI Shield for real-time alerts and incident responseWhether you're responsible for travel, HR, risk, or compliance, this episode offers a clear, accessible overview of how to build a safer, smarter travel risk framework.Listen now and discover how AI Shield is helping organizations stay ahead of today’s evolving travel challenges. Learn more at altour.com.ALTOUR, with you all the way…Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.