ALTOUR's Podcast

La conversación sobre la NDC ha avanzado. Ya no se trata de lo que está por venir, sino de lo que ya está aquí. Las aerolíneas distribuyen de forma diferente, los contenidos evolucionan rápidamente y los gestores de viajes navegan por un panorama de compras más complejo.Como líder mundial en gestión de viajes, en ALTOUR hemos sido testigos directos de este cambio.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

The conversation about NDC has moved on. It’s no longer about what’s coming, it’s about what’s already here. Airlines are distributing differently, content is evolving fast, and travel managers are navigating a more complex buying landscape.As a global leader in travel management, at ALTOUR, we’ve seen this shift up close. NDC has introduced new opportunities and new challenges. But one thing hasn’t changed: our focus on the traveler experience and our commitment to giving clients access to the best possible content, whether that’s via NDC or traditional EDIFACT channels.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

La gestión de los viajes de empresa suele parecer un acto de equilibrismo. Los gestores de viajes tienen la tarea de reservar para los viajeros invitados, gestionar los billetes no utilizados, evitar fugas y garantizar la seguridad de los viajeros, todo ello controlando los costos.En ALTOUR, estamos construyendo un futuro en el que los viajes corporativos sean predecibles, medibles y el viajero sea lo primero. Nuestras soluciones inteligentes combinan la IA con la experiencia humana para eliminar ineficiencias y ofrecer un programa de viajes que la gente realmente quiera utilizar.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Corporate travel management often feels like a balancing act. Travel managers are tasked with booking for guest travelers, managing unused tickets, preventing leakage, and ensuring traveler safety, all while controlling costs.At ALTOUR, we’re building a future, where corporate travel is predictable, measurable, and traveler-first. Our intelligent solutions combine AI with human expertise to eliminate inefficiencies and deliver a travel program people actually want to use.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

El panorama hotelero mundial rara vez ha sido tan impredecible. Algunas ciudades están experimentando aumentos de tarifas de dos dígitos, mientras que otras permanecen planas o incluso negativas. Las expectativas de los viajeros están evolucionando, los hoteleros se están replanteando la flexibilidad, y las empresas están más presionadas que nunca para equilibrar el control de costes con el bienestar de los viajeros.En ALTOUR, creemos que no es el momento de buscar hoteles "de talla única". Es el momento de estrategias más inteligentes, basadas en datos y específicas para cada cliente, que se adapten a las realidades del mercado.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

The global hotel landscape has rarely been more unpredictable. Some cities are seeing double-digit rate increases while others remain flat or even negative. Traveler expectations are evolving, hoteliers are rethinking flexibility, and companies are under more pressure than ever to balance cost control with traveler well-being.At ALTOUR, we believe this isn’t a time for “one-size-fits-all” hotel sourcing. It’s a time for smarter, data-driven, client-specific strategies that adapt to market realities.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Airline loyalty schemes have long been seen as a perk for frequent flyers. But in the U.S., these programmes are doing more than keeping travelers happy, they’re keeping airlines financially stable. For travel managers and businesses, that has real implications for how you manage budgets, supplier relationships, and traveler satisfaction.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Los programas de lealtad de aerolíneas siempre se han visto como un beneficio para los viajeros frecuentes. Pero en Estados Unidos, estos programas hacen más que mantener felices a los pasajeros: están ayudando a la estabilidad financiera de las aerolíneas. Para los gestores de viajes y las empresas, esto tiene implicaciones reales sobre cómo manejas presupuestos, relaciones con proveedores y la satisfacción de los viajeros.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

En el volátil y cambiante entorno global actual, el deber de diligencia ya no es sólo una obligación legal o moral, sino un imperativo estratégico.No esperes a que un incidente ponga a prueba tu preparación: creemos hoy tu estrategia de deber de diligencia.Si estás revisando tus programas de seguridad en los viajes, tus acuerdos con proveedores o tus protocolos de respuesta global, conecta con nosotros que te acompañaremos durante todo el camino.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Es hora de replantearnos cómo definimos el retorno de la inversión en los viajes corporativos.Durante demasiado tiempo, los viajes de negocios se han considerado desde una perspectiva limitada: un centro de costos que hay que gestionar, recortar o congelar cuando las condiciones económicas se endurecen. Sin embargo, una nueva investigación de la Global Business Travel Association (GBTA) confirma lo que muchos en el sector llevan tiempo defendiendo: los viajes de negocios no son un gasto discrecional, sino una palanca estratégica para el crecimiento.Está listo para transformar su estrategia de viajes de negocios? Póngase en contacto con ALTOUR hoy mismo para descubrir cómo podemos ayudarle a obtener un retorno de la inversión óptimo e impulsar el crecimiento mediante viajes más inteligentes.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

La inteligencia artificial (IA) ya no es un concepto futurista: está aquí, y está redefiniendo nuestra forma de viajar. Si alguna vez has recibido una notificación proactiva de retraso de vuelo, un chatbot te ha ayudado con tu reserva u obtenido una recomendación de viaje personalizada, ya has experimentado el poder de la IA. En ALTOUR, no sólo estamos observando esta revolución, sino que la estamos liderando.Nos comprometemos a adelantarnos a los acontecimientos y a hacer que la IA trabaje para los viajeros, no contra ellos. El futuro de los viajes está aquí, y estamos contigo en todo el camino.Gracias por acompañarnos en ALTOUR Insider.Para obtener más información sobre las tendencias, la tecnología y las estrategias que dan forma al futuro de los viajes de negocios, visite ALTOUR.com.En ALTOUR, le acompañamos en todo momento, ofreciéndole asesoramiento experto, soluciones innovadoras y un servicio personalizado para ayudarle a gestionar un programa de viajes más inteligente y seguro.Hasta la próxima, viaje con inteligencia y manténgase informado.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

En el mundo actual, impulsado por la tecnología, la IA nos permite controlar múltiples factores de riesgo que podrían afectar a los viajeros: Salud y riesgos médicosCambios políticosSeguridad en el transporteEl factor humano sigue siendo importanteEl futuro de la seguridad en los viajes de negocios no consiste sólo en reaccionar ante los problemas, sino en prevenirlos antes de que ocurran.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

This is an AI-generated podcast episode – created so you can listen to the conversation on the go, rather than read the article.In this episode we explore why travel should work for everyone. But for the 1.3 billion people worldwide with travel-limiting disabilities, it often doesn’t. From inaccessible airports and damaged mobility aids to hotel rooms that don’t meet needs, the experience can be frustrating and even unsafe.David O’Hara, Director of ALTOUR ACCESS, shares why this needs to change—and how ALTOUR is leading that change.Key points:Real impact: Disabled travelers represent a $100B+ market but face daily barriers.Personal insight: David’s lived experience highlights how small oversights can ruin a trip.ALTOUR’s approach:Advocacy – pushing partners to deliver on promisesInnovation – using tech to flag and fix issues earlyEmpathy – personalised support that sees the whole personThis isn’t about ticking boxes. It’s about removing barriers with care, planning, and purpose, so every journey feels possible, safe, and empowering.Want better travel? Get in touch with ALTOUR.To read more on this topic, read the article here.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Este es un episodio de podcast generado por inteligencia artificial, creado para que puedas escuchar la conversación donde quieras, en lugar de leer el artículo.En este episodio, exploramos por qué los viajes accesibles son importantes y qué debe hacer la industria para apoyar mejor a las personas con discapacidad. Casi 19 millones de estadounidenses enfrentan discapacidades que limitan su capacidad de viajar, y aún así la accesibilidad sigue quedándose atrás. Desde el mal diseño de aeropuertos hasta habitaciones de hotel inaccesibles y daños en ayudas de movilidad, los retos son reales — y muchas veces ignorados.Compartimos una perspectiva personal sobre lo que implica viajar con una discapacidad y cómo esas experiencias han moldeado el compromiso de ALTOUR con los viajes inclusivos.Escucharás cómo ALTOUR está abordando este tema a través de:Incidencia – exigiendo responsabilidad a sus socios y desafiando las brechas en el servicioInnovación – usando tecnología y datos para eliminar barreras antes de que aparezcanEmpatía – ofreciendo apoyo personalizado y considerado en cada paso del caminoDale play para conocer una visión clara del trabajo que aún falta por hacer — y cómo ALTOUR está liderando el camino hacia un futuro más inclusivo en los viajes de negocios.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

This ALTOUR Insider episode discusses how artificial intelligence is transforming corporate travel, highlighting ALTOUR's adoption of these technologies.  It explains that AI is being used to automate repetitive tasks, allowing human agents to focus on personalized service.  Specific examples include AI Predict for disruption alerts, AI Transform for video guidance, and AI Book for voice-enabled booking, all part of the ALTOUR Intelligence suite. The text emphasises that AI is intended to enhance the human experience, not replace it, and that ALTOUR is implementing these tools responsibly with data privacy and security in mind.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

In this episode, our AI-generated hosts dive into the critical topic of Duty of Care in business travel—drawing on expert insights from Dr. John Rose, Chief Risk & Security Officer at ALTOUR.Framed around the idea that Duty of Care is no longer just a legal or ethical obligation, but a strategic imperative, the hosts explore how organizations can better align the responsibilities of travel managers and employees to mitigate risk. Using real-world examples—including corporate liability cases and recent travel disruptions—they unpack the real consequences of inadequate travel risk planning.The discussion highlights key pillars of a modern Duty of Care program, including:Setting clear traveler expectationsImplementing pre-trip risk assessmentsProviding 24/7 support and communicationLeveraging AI-powered tools like ALTOUR’s AI Shield for real-time alerts and incident responseWhether you're responsible for travel, HR, risk, or compliance, this episode offers a clear, accessible overview of how to build a safer, smarter travel risk framework.Listen now and discover how AI Shield is helping organizations stay ahead of today’s evolving travel challenges. Learn more at altour.com.ALTOUR, with you all the way…Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.

Beyond the Booking – How AI is Revolutionizing Business Travel SafetyAI is transforming business travel safety, moving beyond traditional risk management to proactive, real-time solutions. This episode explores how AI-driven systems predict and mitigate disruptions—from health risks and political instability to weather and transport delays—keeping travelers informed and secure.We discuss the balance between automation and human oversight, the power of predictive analytics, and the future of duty of care in corporate travel. Tune in to discover how AI is reshaping the way we travel, ensuring safety before issues arise.Thanks for joining us on ALTOUR Insider. For more insights into the trends, technology, and strategies shaping the future of business travel, visit ALTOUR.com. At ALTOUR, we’re with you all the way— delivering expert guidance, innovative solutions, and personalized service to help you navigate a smarter, safer travel program. Until next time, travel smart and stay informed.