E097 - Ray Bloom: Managing Director & CEO - John D. Wood

Kicking off another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Ray Bloom, Managing Director & CEO at John D. Wood, to hear his remarkable journey, from school work experience to owning a 150-year-old property management business by the age of 25. Ray shares the challenges of taking over a struggling company, leading a team twice his age, and navigating the evolving world of commercial property. He talks about the balance between tech innovation and old-school service, why AI won’t replace human connection, and how he’s reshaped his business for long-term growth. A brilliant, no-filter conversation packed with practical lessons for anyone in property, leadership, or FM.