"Wear Many Hats" Podcast

Another inspiring episode of the Wear Many Hats podcast.This time, we sit down with Elisa Brashkova, Property Consultant at EB Estates, to explore a journey defined by resilience, independence, and personal growth.Elisa shares how moving to the UK alone at the age of 16 shaped her outlook on life and accelerated her development both personally and professionally. From starting out in lettings and property management to working across complex residential and operational environments, she reflects on the experiences that helped shape her career.We discuss the realities of modern property management, the growing importance of communication and emotional intelligence, and why technical expertise alone is no longer enough in today's industry.Elisa also shares her thoughts on AI, ESG, resident expectations, and the challenges facing property professionals as the industry continues to evolve.Throughout the conversation, one theme stands out clearly: leadership isn't about controlling every situation, it's about staying calm, building trust, and responding effectively when challenges arise.A thoughtful and inspiring conversation about resilience, leadership, and building a meaningful career in property.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Jack Belton, Smart Workplace Manager at ProAV, to explore the complex and rapidly evolving world of smart workplace technology.Jack shares his journey from starting out in sales to now building a new smart workplace function within ProAV, effectively creating a business within a business. He reflects on how curiosity, adaptability, and a willingness to take on new challenges have shaped his career.We dive into the real challenges behind smart workplaces, from unclear ownership across departments to the difficulty of integrating systems across IT, facilities, HR, and estates.Jack also breaks down where the industry is heading, including the growing role of AI, data integration, and why the future of work depends on making systems truly work together.A sharp and insightful conversation for workplace professionals, FM leaders, and anyone interested in the future of smart, connected workplaces.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Iain McDonald, Head of Property & Facilities at Alexandra Palace, to explore a career journey built through hard work, craftsmanship, and a passion for historic buildings.Iain shares how he left school without strong qualifications, became a father at a young age, and started knocking on doors looking for work before discovering the trade and construction industry.From plastering and restoration work to managing projects at St Paul’s Cathedral, Westminster Abbey, and now Alexandra Palace, Iain reflects on the experiences that shaped his career and his deep connection to historic buildings.We also discuss leadership, preserving heritage sites, managing large operational venues, and balancing modern-day demands with long-term restoration and maintenance strategies.Iain shares honest insights into building teams, learning through experience, and why passion and work ethic can sometimes matter more than traditional career paths.A fascinating and grounded conversation about growth, resilience, and building a meaningful career through hands-on experience.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Jan Jaap Boogaard, Head of EMEA Workplace Advisory at Colliers, to explore how workplace strategy, culture, and technology are reshaping the future of work across global organisations.Jan Jaap shares how his journey began in organisational studies before moving into workplace consultancy, where he became fascinated by the connection between business performance, human behaviour, and workplace design.We dive into the challenges global companies face when trying to create consistent workplace experiences across different countries and cultures, and why a “one size fits all” approach rarely works in practice.Jan Jaap also shares insights into workplace technology, AI, data-driven decision-making, and how offices are becoming more adaptive to individual needs than ever before.A thoughtful and forward-looking conversation for workplace leaders, FM professionals, and anyone interested in the future of global workplaces.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Caroline Pontifex, Head of Workplace & Design Director at Savills, to explore how workplace design has evolved from traditional office planning into a strategic tool for business performance, collaboration, and behaviour change.Caroline shares her journey from starting in furniture space planning during the 90s to helping shape some of London’s most influential workplace projects.Along the way, she reflects on navigating recessions, industry disruption, and the transformation of workplace expectations over the last two decades.We dive into how hybrid working, Teams calls, AI, and changing employee behaviours have completely reshaped the way offices are designed and used today.Caroline also discusses the growing importance of business understanding in design, why communication is critical for leadership, and how technology is accelerating both creativity and complexity within the workplace industry.A thoughtful and forward-looking conversation for workplace leaders, designers, FM professionals, and anyone interested in the future of work and office design.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Alistair Fenn, Chief of Staff & Global Interim Head of Workspace Experience at Tide, to explore the evolving role of workplace experience in fast-growing global organisations.Alistair shares his perspective on scaling workplace culture, managing global teams, and why workplace experience has become far more than just managing offices, it’s now a key part of how businesses operate, collaborate, and grow.We dive into the challenges that come with rapid growth, aligning people and operations across multiple regions, and the importance of creating environments that genuinely support employees at every level.Alistair also reflects on leadership, adaptability, and the growing connection between workplace strategy, culture, and business performance.A thoughtful and forward-looking conversation for workplace leaders, operations professionals, and anyone shaping the future of work.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Christopher Ali, Facilities Manager at The Estate Office Shoreditch, to explore a career journey shaped by persistence, curiosity, and learning through experience.Christopher shares how he spent years working different jobs without a clear career path, struggling with confidence and direction before unexpectedly finding his way into facilities management through a role at Greenpeace UK.What started as a facilities assistant position soon became something much bigger.During the pandemic, Christopher stepped up to manage a building on his own, eventually progressing into facilities management and building a career in an industry he never originally planned to enter.We also discuss the realities of modern FM stakeholder management, compliance, contractor relationships, communication, and the growing recognition of facilities management as a strategic profession.Christopher also shares his honest thoughts on AI, operational pressures in today’s market, and why asking the right questions is one of the most valuable skills in the workplace.A genuine and inspiring conversation about growth, resilience, and finding opportunity in unexpected places.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Lee Bennett, Head of Estate Services at Bidcorp UK, to explore a career built through curiosity, initiative, and taking opportunities before feeling fully ready.Lee shares how he started out in an entry-level administrative apprenticeship with no clear career plan, before gradually discovering the world of property and facilities management through hands-on experience.From organising tenant forums at East Midlands Airport to emailing senior leadership for opportunities, Lee reflects on the moments that shaped his career, including unexpectedly delivering a speech in China in front of more than 1,000 people.We also dive into leadership, team building, strategic estate management, and the operational challenges of managing property and FM within a fast-moving food distribution business.Lee also shares his thoughts on AI, data-driven decision making, ESG, and why simplicity and strong processes are becoming more important than ever.A thoughtful and honest conversation about growth, leadership, and building a long-term career through experience and adaptability.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Ashley Diamond, COO at MetSpace, to explore a career that started with uncertainty and evolved into leading a growing business in the flexible office sector.Ashley shares how a single opportunity taken without fully knowing where it would lead became the foundation for his entire career. From learning the fundamentals on the ground to helping build and scale MetSpace, his journey is a powerful example of growth through experience.We dive into the evolution of the flexible office market, the rise of managed office solutions, and the challenges of operating in a fast-growing and increasingly competitive space.Ashley also shares his thoughts on AI, ESG, and why being in the office still plays a key role in collaboration, learning, and development.A practical and honest conversation about building a career, taking opportunities, and growing within an evolving industry.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Nathan Cornell, Head of UK Operations at Linklaters, to explore what it truly takes to lead operations at one of the world’s most prestigious law firms.Nathan shares a behind-the-scenes look at managing complex, high-stakes environments where precision, performance, and people all need to align. From driving operational excellence to navigating scale, he reflects on the realities of leadership in a fast-paced, high-performance setting.We dive into the challenges of balancing strategy with execution, the importance of resilience under pressure, and how strong operational leadership quietly powers world-class organisations.A sharp and insightful conversation for workplace leaders, operations professionals, and anyone interested in how top-tier organisations run seamlessly behind the scenes.

Another insightful episode of the Wear Many Hats podcast.This time, we sit down with Helen Holland, Assistant Director of Estate Planning & Strategic Projects at the University of Kent, to explore her journey from fast-paced corporate environments into leading strategic change within higher education.Helen shares how her experience managing global projects and large-scale transformations shaped her approach to estate strategy and what it really takes to drive change in complex, traditional institutions like universities.We dive into the realities of navigating legacy systems, challenging long-standing ways of working, and delivering meaningful transformation in environments where change can often be slow and complex.Helen also reflects on leadership, adaptability, and the importance of balancing long-term strategy with practical execution.A thoughtful and practical conversation for workplace leaders, estate professionals, and anyone involved in large-scale organisational change.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Olivia Saxen, Workplace Design Lead at Landsec (Myo & Flexible Offices), to explore her journey into workplace design and what it takes to create environments that genuinely compete with working from home.Olivia shares her international career path, moving from Finland to London, and her experience working across flexible workspace brands before joining Landsec. She reflects on the evolution of flex offices, the “hotelification” of the workplace, and how design, experience, and commercial reality must align to create successful spaces.We also discuss tenant expectations, ESG considerations, AI’s growing influence, and the balance between creativity and operational delivery in large-scale workplace projects.A thoughtful and practical conversation for anyone working in workplace strategy, flexible offices, design leadership, or commercial real estate.

Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Caroline Main, Senior Director and Head of Retail Property Management UK at CBRE, to explore her journey from starting out in administrative roles to leading one of the UK’s most significant retail property portfolios. Caroline shares how her career evolved over time from learning the fundamentals in entry-level roles to gaining qualifications, embracing new opportunities, and ultimately stepping into a leadership position at one of the world’s leading real estate firms. We discuss the importance of mentorship, building confidence, and why not having a clear plan at the start of your career doesn’t mean you can’t achieve incredible success. Caroline also reflects on the changing retail landscape, leadership challenges, and what it takes to grow and lead high-performing teams. This is a powerful conversation about resilience, growth, and backing yourself even when you’re unsure. A must-listen for professionals in property, facilities management, workplace leadership, and anyone building their career step by step

Another powerful episode of the Wear Many Hats podcast.In this episode, we sit down with Darren (Daz) Keelor, Regional Facilities Manager at A J Gallagher, to explore a truly unique and inspiring career journey — from military life to leading facilities operations across regions.Daz shares how the discipline, resilience, and structure developed during his time in the army became the foundation for his success in workplace and facilities management. He reflects on transitioning into civilian life, adapting to new environments, and building a career that spans multiple locations and responsibilities.We dive into the realities of regional facilities management, including managing large-scale operations, leading teams, and maintaining consistency across different sites, all while navigating constant change.This episode is a powerful reminder that career paths don’t have to be traditional to be successful and that some of the most valuable skills come from the most unexpected experiences.A must-listen for anyone working in facilities management or workplace operations, or for those building a career through resilience, adaptability, and real-world experience.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Christine Schreiber, Workplace Experience Manager (GWS FM UK) at CBRE, to explore how workplace experience is shaped through service, detail, and human connection.Christine shares her journey into workplace experience and how her role goes far beyond operations, focusing on creating environments where people feel supported, valued, and engaged. She highlights how small, thoughtful actions can transform the day-to-day experience for employees and why consistency in service delivery matters more than ever.We also dive into the balance between operational excellence and emotional intelligence, and how workplace experience teams play a key role in shaping culture from the ground up.A thoughtful and practical conversation for workplace professionals, FM leaders, and anyone passionate about creating meaningful, people-first environments.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Alexandra Stoica, Workplace Project Director at MovePlan, to explore her journey into leading global workplace projects across multiple countries.Alexandra shares how she transitioned from teaching into workplace strategy, the bold decisions that shaped her international career, and what it takes to deliver complex workplace transformation projects at scale.She reflects on moving countries alone, adapting to new cultures, and building credibility in competitive global markets.We also discuss leadership mindset, resilience, AI and ESG in workplace strategy, and why performance-driven environments are reshaping how organisations think about space.A powerful and practical conversation for anyone working in workplace strategy, project leadership, corporate real estate, or those looking to build a global career in the built environment.

In this episode of the Wear Many Hats podcast, we sit down with Daniel Witt Morris, Head of Workplace and Facilities at Peabody, for an honest conversation about building an FM career from the ground up.Daniel shares how it all started as a teenage bicycle courier at Canary Wharf, through early experiences at Shell, and into roles at Euromonitor, Interserve, Swiss Re, and a top London law firm before spending 13 transformative years at L&Q.Now at Peabody, he discusses managing a diverse portfolio of offices, leading fleet operations for 400+ vehicles, introducing AI-driven tools, and rolling out a new capacity management system to improve how people use workspace.The conversation also covers data-driven FM, making ESG practical rather than performative, agile working before and after Covid, and why great workplaces start with understanding people.Daniel's advice for anyone starting out: get in, get your hands dirty, solve problems, and never give up.A must-watch for anyone in or aspiring to work in workplace management, facilities management, or property operations.

A special episode of the Wear Many Hats podcast for Neurodiversity Celebration Week.In this episode, we sit down with Eloise Mabey, Workplace Experience Manager at TrueLayer, for an open and insightful conversation about neurodiversity in the workplace.Eloise shares her journey into workplace experience and reflects on receiving a diagnosis of ADHD and autism. She discusses how understanding the way her brain works has shaped how she approaches productivity, fast-paced environments, and workplace culture.Together, we explore how neurodivergent professionals can bring unique strengths to organisations from creativity and problem-solving to thriving in dynamic, fast-moving roles.The conversation also looks at how organisations can create more supportive and inclusive workplaces through flexibility, trust, and thoughtful workplace design.As part of Neurodiversity Celebration Week, this episode highlights the importance of awareness, open conversations, and creating environments where different ways of thinking can truly thrive.A thoughtful and important discussion for anyone working in workplace management, facilities management, office operations, or organisations looking to build more inclusive workplaces.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Arshi Mohid, Independent Property & Portfolio Advisor, to explore her journey from corporate leadership into independent advisory.Arshi shares why she chose to step away from the security of established organisations to build her own advisory path, and what it really takes to operate independently at a strategic level.She reflects on portfolio thinking, high-stakes property decisions, and how trust, clarity, and long-term perspective shape successful advisory relationships.We also discuss the realities of going independent, balancing risk with opportunity, and the mindset required to lead without the backing of a large corporate brand.A thoughtful and insightful conversation for anyone working in corporate real estate, portfolio strategy, advisory roles, or considering an independent career path.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Graeme Steele, VP Global Corporate Real Estate & Workplace Services at QVC Group, to explore what it really takes to lead corporate real estate and workplace strategy at a global scale.Graeme shares his journey into senior leadership and reflects on managing international portfolios, aligning workplace strategy with brand and performance, and balancing operational excellence with long-term vision. He discusses the realities of leading large, distributed teams, navigating change, and delivering workplace environments that support both business growth and employee experience.A strategic and practical conversation for anyone working in corporate real estate, global workplace operations, or senior leadership roles.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Elisa Chalier, Office Operations Manager at Rider Levett Bucknall, to explore her journey from hospitality into corporate office leadership.Elisa shares how starting out in customer-facing roles shaped her approach to service, detail, and team coordination — skills that now underpin her leadership in managing high-performing office environments. She reflects on the realities of running a busy London headquarters, balancing people, operations, and client experience, and the importance of adaptability in workplace management.We also discuss career progression, confidence, and how transferable skills from hospitality can build a strong foundation for success in corporate operations.A practical and inspiring conversation for anyone working in office management, workplace operations, facilities, or those building a career through hands-on experience.

Another insightful episode of the Wear Many Hats podcast.This time, we sit down with Gordon Phillips, Assistant Director, Strategic Estates at the House of Commons, to explore his remarkable journey from apprentice to senior estates leadership within one of the UK’s most high-profile and historic institutions.Gordon shares how starting his career through an apprenticeship route shaped his leadership approach, the lessons learned from working across NHS estates and major PFI hospital projects, and what it really takes to manage complex, politically sensitive environments.We discuss balancing heritage with modern infrastructure, leading teams under scrutiny, managing risk at scale, and the importance of communication in high-stakes public-sector estates.A thoughtful and practical conversation for anyone working in strategic estates, healthcare property, heritage assets, or public-sector leadership.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Richard Godsell, Director of FM at The O2 Arena and AEG Europe, to explore his unique and inspiring journey from engineering apprentice and international DJ to leading facilities at one of the world’s most iconic entertainment venues.Richard shares how his early career in heavy industrial engineering and power generation shaped his technical foundation, before moving through hospitals, retail, energy centres, airports, and major infrastructure projects. He reflects on leading teams at Stansted Airport during COVID, managing complex, high-pressure environments, and what it takes to deliver world-class operations in venues hosting 20,000+ people a night.We also discuss leadership, resilience, progression, and how varied career experiences can build the skillset required to run one of Europe’s busiest arenas.A practical and inspiring conversation for anyone working in facilities management, live events, engineering, or large-scale venue operations.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Alan Gilbert, Head of Facilities at the Honourable Society of the Middle Temple, to explore a remarkable career journey — from laying bricks as a teenager to leading facilities across one of London’s most historic estates.Alan shares how resilience, loyalty, and continuous learning shaped his path into senior FM leadership. He reflects on managing 43 buildings, preserving heritage assets dating back centuries, and balancing tradition with modern compliance, sustainability, and technology.From overseeing Grade I listed structures and restoration projects to mentoring the next generation of facilities professionals, Alan offers a grounded and inspiring perspective on what leadership really looks like in FM.A thoughtful and motivating conversation for anyone working in facilities management, heritage estates, property operations, or those building a long-term career in the industry.

Another insightful episode of the Wear Many Hats podcast.In this episode, we sit down with Megan O’Connell, Workplace Manager at Dun & Bradstreet, to explore what it really takes to manage workplace environments within a global data and analytics organisation.Megan shares her journey into workplace management, how her role has evolved alongside changing employee expectations, and the importance of creating spaces that genuinely support productivity, wellbeing, and business performance. She also discusses balancing operational delivery with strategic thinking, working across stakeholders, and adapting workplaces to meet the demands of hybrid working.A practical and honest conversation for anyone working in workplace management, facilities, corporate real estate, or people-focused roles within complex organisations.

Another great episode of the Wear Many Hats podcast.In this episode, we sit down with Adam Sandford, Real Estate Lead at Runway East, to explore his career journey and what it takes to scale real estate across a growing flexible workspace brand.Adam shares how his role has evolved within the flex sector, the realities of identifying and securing the right locations, and how real estate decisions directly impact operations, community, and long-term growth. He also discusses balancing speed with strategy, working closely with internal teams, and adapting to changing demand in the flexible workspace market.A practical and insightful conversation for anyone working in real estate, flexible workspace, property strategy, or growth-focused roles.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Guy Douetil, Independent Management Consultant and Founder of GWD Advisors, to explore his remarkable career journey from starting as a surveyor to advising global corporations on their real estate strategies.Guy reflects on more than two decades at Cushman & Wakefield, his work across international markets, and how his role evolved from valuations into consulting, leadership, and helping major clients navigate complex global property portfolios. He also shares insights into career reinvention, building credibility, and starting his own advisory business.A thoughtful and insightful conversation for anyone interested in real estate strategy, consulting, career development, or global corporate property

In this episode of Wear Many Hats, we sit down with Jason Roseaman, Head of Facilities Management at Pay.UK, to explore what it really takes to lead FM within one of the UK’s most critical national infrastructures.Jason shares insights into managing facilities where reliability, resilience, and compliance are non-negotiable. He discusses the realities of operating in a high-risk, high-trust environment, balancing operational excellence with stakeholder expectations, and how FM plays a vital role in supporting the systems that keep the UK economy moving.We also dive into Jason’s leadership approach, how he builds trusted teams, and the lessons he’s learned navigating complex estates within financial and regulatory environments.A thoughtful conversation for anyone working in FM, property, infrastructure, or leadership roles where precision and accountability matter.

Another great episode of the Wear Many Hats podcast. This time, we sit down with Aline Levry, Workplace Manager at Pacific Life Re, to explore what it takes to lead workplace strategy within a global financial services organization. Aline shares her journey into workplace management, the realities of operating in a highly regulated environment, and how workplace teams support performance, wellbeing, and business continuity at scale. She discusses balancing people, place, and process, working with senior stakeholders, and adapting workplace strategies to meet evolving business needs. A practical and thoughtful conversation for anyone working in workplace, facilities, real estate, or operational leadership — particularly within financial and professional services.

Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we’re joined by Ana Bernardo, Head of Operations at Work. Life, to explore her incredible journey from a background in Academia to leading operations at one of the UK’s most people-centric flexible workspace brands. Ana shares how her experience in service and community shaped her leadership style, what it takes to maintain culture across multiple locations, and how Work.Life continues to create spaces where people truly love to work. She also opens up about balancing growth with purpose, the evolution of hybrid working, and why authenticity remains key to workplace success. A thoughtful and energising conversation on leadership, people, and the heart behind great workspaces.

Another great episode of the Wear Many Hats podcast.In this episode, we’re joined by Martyn Jagger, Vice President – Capital & Facilities at HCA Healthcare UK, to explore what it takes to lead capital investment and facilities strategy within a complex healthcare environment.Martyn shares his experience of overseeing major capital programmes, maintaining safe and compliant healthcare buildings, and balancing long-term investment with day-to-day operational demands. We discuss how capital decisions directly impact patient care, the challenges of delivering projects in live hospital settings, and the importance of strong collaboration between estates, clinical teams, and leadership.A practical and insightful conversation for professionals working in healthcare estates, facilities management, capital projects, and the wider built environment.

Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Laura Warner, Client Development Director at JLL, to explore her career journey and what it really takes to build, grow, and sustain client relationships within one of the world’s leading real estate advisory firms. Laura shares how her career evolved into client development leadership, the importance of understanding client needs beyond the brief, and how trust, insight, and long-term thinking shape successful partnerships. She also discusses working across complex portfolios, supporting occupiers through change, and balancing commercial growth with genuine client value. A practical and insightful conversation for anyone working in real estate, client-facing roles, workplace strategy, or leadership within professional services.

Another great episode of the Wear Many Hats podcast.This time, we sit down with Nicola Theron, Director of Estates at an NHS Integrated Care Board, to explore her career journey and what it takes to lead estates strategy within one of the UK’s most complex healthcare systems.Nicola shares how her career path led her into healthcare estates, the realities of managing diverse NHS portfolios, and the responsibility estates teams carry in supporting frontline services. She also discusses balancing compliance and long-term planning, leading through change, and how the built environment plays a critical role in patient care.A thoughtful and practical conversation for anyone working in healthcare estates, facilities management, or public-sector property leadership.

Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Roderick Miller, Head of Workplace Operations & Experience at UKTV, to explore what it really takes to deliver effective workplace environments within a creative, fast-moving media business. Roderick shares his career journey, how his role has evolved alongside changing workplace expectations, and the balance between operational excellence and employee experience. He discusses managing complex workplace operations, supporting hybrid working, and ensuring that the workplace continues to add value to both people and the organisation. We also explore how workplace teams collaborate with wider business functions, respond to change, and design environments that support creativity, productivity, and culture. A thoughtful and practical conversation for anyone working in workplace operations, facilities management, or experience-led roles within dynamic organisations.

Another inspiring episode of the Wear Many Hats podcast. This time, we sit down with Beatrice Ronchetti, Founder and Personal Branding Specialist for Real Estate Leaders, to explore her journey from property professional to building a powerful personal branding business within the real estate world. Beatrice shares how her early career in property shaped her understanding of leadership, visibility, and influence, and why she made the bold decision to step into the world of personal branding. She discusses the challenges real estate leaders face when building their professional identity, the importance of authenticity, and how strong personal brands are now essential for long-term success. In this episode, Beatrice also talks about working with global property professionals, helping leaders stand out in competitive markets, and turning expertise into influence. A thoughtful and practical conversation about growth, visibility, and building a meaningful professional presence in real estate.

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we’re joined by Chris Burch, Senior Facilities Manager at Liberty Global, who shares his inspiring journey from early roles in hospitality to leading large-scale facilities operations for some of the world’s biggest companies, including Google, Savills, and now Liberty Global.Chris talks about the lessons learned along the way — from managing complex workspaces to building strong relationships, developing teams, and adapting to new technologies in FM. He also reflects on the growing role of data, AI, and people-first leadership in shaping the modern workplace.A motivating conversation packed with insights for anyone in facilities management, leadership, or corporate real estate.

Another brilliant episode of Season 2 of the Wear Many Hats podcast. This week, we sit down with Will Easton, Head of Workplace Experience at DCC, to explore his inspiring journey from starting in security to leading workplace experience for a global business. Will shares how nearly two decades in FM shaped his approach to culture, collaboration, and employee experience, and how he now delivers workplace strategy across major business units. We also dive into office moves, leadership shifts, wellbeing, and how workplace roles have evolved far beyond traditional facilities management. A thoughtful, honest conversation about what the workplace needs to become in today’s changing world. A must-watch for anyone in the workplace experience, FM, HR, or leadership.

Another great episode of the Wear Many Hats podcast. This time, we sit down with Amelia Woolley, Senior General Manager at Office Space in Town, to explore her career journey and what it takes to lead a premium flexible workspace brand in London. Amelia shares how her early career shaped her leadership approach, the realities of managing high-end serviced offices, and how consistency, culture, and customer experience sit at the heart of Office Space in Town’s success. She also discusses leading teams across multiple locations, maintaining service standards, and adapting to the evolving expectations of occupiers in today’s flex market. A thoughtful and practical conversation for anyone working in flexible workspace, property, operations, or leadership roles.

Another great episode of the Wear Many Hats podcast! This time, we sit down with Evelina Grön, Workplace Manager at Softcat, to explore her journey into workplace leadership and the role she plays in supporting a fast-paced technology business. Evelina shares how her career developed within workplace management, the realities of managing high-performing office environments, and how workplace teams are adapting to new employee expectations. She also discusses the importance of collaboration, culture, leadership, and delivering consistent workplace experiences at scale. A great listen for anyone working in workplace, facilities, operations, or people-focused roles.

Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Tobias Crosbie, Founder and CEO of Making Moves London, to explore his journey from starting out as a graduate at DTZ to building one of the most dynamic and people-focused property agencies in the UK. Tobias shares the story behind launching Making Moves, how the company has evolved over the past decade, and what it takes to stand out in a competitive London property market. He also opens up about the lessons of entrepreneurship, leadership through uncertainty, and why company culture has been at the heart of Making Moves’ success. A refreshing and honest conversation about risk, growth, and building a business with purpose.

Another standout episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Toby Chapman, Global Workplace Strategy Director & UK&I Charity Chair at Arcadis, to explore his fascinating journey from engineering beginnings to shaping workplace strategy on a global scale. Toby shares how his early technical background influenced his leadership style, why strategic thinking is essential in today’s evolving workplace, and how he balances commercial priorities with people-focused solutions. He also discusses the future of workplace experience, the growing importance of data-driven decision-making, and his role supporting charity initiatives across the UK and Ireland. A forward-thinking conversation that offers fresh insights into workplace transformation, leadership, and the human side of strategy.

Another standout episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Gorka Lopez, Workplace Strategy Lead for the UK & Europe and Associate Director at CBRE, to explore his remarkable journey from starting over in the UK to leading strategy across one of the world’s biggest real estate firms. Gorka opens up about rebuilding his career from the ground up, the key turning points that led him into workplace strategy, and what it takes to design spaces that truly support people and performance. He also discusses the importance of resilience, the shifting expectations of hybrid work, and how data and human insight shape CBRE’s approach across Europe. A powerful and inspiring conversation about career transformation, strategic thinking, and leading workplace change on a global scale.

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Luke Trusselle, Head of Flex at Dorrington, to hear his inspiring career journey from facing redundancy to leading the flex portfolio of one of London’s most respected property companies.Luke shares how he turned career setbacks into opportunities, why resilience and adaptability have been central to his growth, and what it means to run flex offices with a customer-first mindset. He also dives into the evolution of flexible workspaces, the role of ESG and technology, and how the hospitality approach is reshaping property.A must-listen for anyone navigating career change, leadership, or the future of flexible real estate.

Another fantastic episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Stephen Whybrow, Director of FM at GenOne, to explore his inspiring journey from working as a school site assistant to leading facilities for one of the UK’s fast-growing service providers.Stephen reflects on how his early hands-on experience shaped his leadership style, what it takes to scale a business from 10 to 30+ people, and how GenOne is building a reputation for excellence in FM. He also shares his thoughts on ESG, technology, and how culture and teamwork play a critical role in delivering results for clients across schools, colleges, and local authorities.An episode full of lessons on career growth, leadership, and the future of facilities management.

Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Kelly Bream, Former COO at Bidwells, to hear her incredible journey from studying law to leading one of the UK’s most respected property firms.Kelly shares how her early career shaped her leadership approach, the importance of authenticity in business, and how taking bold steps opened unexpected doors. She also discusses her experiences in the built-to-rent sector, building high-performing teams, and navigating change in a rapidly evolving property landscape.A thoughtful and honest conversation about career growth, courage, and leading with purpose in the property world.

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Bex Moorhouse, Global Head of Strategy, Ops Excellence & Performance for Procurement & REWS at WPP, to explore her incredible journey from working in serviced offices to leading global workplace and procurement strategy for one of the world’s biggest marketing networks.Bex opens up about her early career, how mentorship and persistence shaped her path, and the lessons she’s learned driving operational excellence across 550 buildings and 100,000 employees. She also discusses leadership, culture, and the importance of communication and collaboration when managing global change.A powerful and inspiring conversation about growth, purpose, and leading with authenticity on a global stage.

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Alasdair Wilson, General Manager of Bromley Old Town Hall and Director at Brama Hotels, to hear his remarkable career journey from running nightclubs and student events to leading one of London’s most unique hospitality and workspace destinations.Alasdair shares the lessons he learned building businesses in nightlife and entertainment, how those experiences shaped his leadership style, and what it takes to run a landmark heritage site that combines hotels, workspaces, and events under one roof. He also reflects on balancing heritage with modern hospitality, the growth of Brama Hotels, and the importance of creating places that people truly connect with.A fascinating conversation on career growth, leadership, and the future of hospitality-led workspaces.

Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Alison Bunn, Head of Workplace Services at the University of Cambridge, to explore her remarkable career journey from catering and hospitality into leading workplace services at one of the world’s most prestigious universities. Alison shares how her early experiences shaped her approach to leadership, the challenges of balancing heritage with modern workplace needs, and the importance of people-first management in higher education. She also discusses how Cambridge is evolving its facilities strategy to support wellbeing, sustainability, and a new era of hybrid work. A thoughtful conversation about career growth, leadership, and the evolving role of workplace services in education.

Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Paul Rowe, Business Development Manager at Yardi, to explore his journey from starting in office brokerage to driving innovation in property technology at one of the world’s leading PropTech companies. Paul shares how his two decades in the flexible workspace industry have shaped his understanding of client needs, how technology is transforming operations, and why Yardi is at the forefront of creating smarter, more connected workspaces. He also reflects on the evolution of the flex sector, leadership lessons, and the importance of building strong relationships in a changing market. An insightful conversation on technology, growth, and the people behind the future of real estate.

Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with James Keisner, Co-Founder of Rivvia, to explore his journey from working in facilities management to building a business that’s reshaping service delivery across the property industry. James shares how his background in FM inspired the creation of Rivvia, the lessons learned transitioning from operations to entrepreneurship, and how innovation, collaboration, and data are driving change across the sector. He also opens up about the challenges of starting a company, building client trust, and leading with purpose in a fast-moving industry. An insightful conversation for anyone interested in leadership, entrepreneurship, and the evolving future of facilities and property management.