E1: Coaching Struggling Staff Without Lowering Standards: Focus on balancing support with accountability

Host Kristina Finch, Associate Director of Professional Development at the Florida Institute for Child Welfare, talks with leaders across Florida’s child welfare system about best practices for supervisors in Season 11 of the Child Welfare Podcast, “Frontline Leadership: Real Conversations for Supervisors.” Get practical strategies to support your day-to-day work. In this episode, Callin Harper, Director of Human Resources and Training at Children’s Network of Hillsborough in Tampa, joins Kristina for a conversation about how to coach people who are struggling on the job. Callin says she works to empower others in their roles, not by telling them what to do, but by helping them figure out how to handle challenges on their own.“I have learned as a leader to practice my own pause and ask my staff, ‘What do you think? I’m giving you the floor right now to say, Hey, what do you think is the best option?’ In doing that, it’s never intended for me to get a perfect answer because the one thing we all know too well about child welfare is there’s never a perfect answer. We have the best answer, and we have the best options that we have available.” —Callin HarperCheck out these practical strategies designed to help supervisors on the job: https://bit.ly/Podcast-Resource-Ep1Just a reminder: Our guests’ opinions are their own and do not necessarily reflect the official views, policies, or positions of the Florida Institute for Child Welfare. Tune in and subscribe to our Child Welfare Podcast at https://ficw.fsu.edu/Podcast The Florida Institute for Child Welfare seeks to promote safety, permanency, and well-being among children and families within the child welfare system. Learn more about our research and professional development programs at https://ficw.fsu.edu. Connect with us on social media: Facebook: https://www.facebook.com/people/Child-Welfare-Podcast/61576689137395/ Instagram: https://www.instagram.com/childwelfarepodcast_ficw LinkedIn: https://www.linkedin.com/showcase/ChildWelfarePodcast_FICW Host:  Kristina Finch Producing/Editing: David Heller, Brantley Jones, Izzy Cring