Frontline Leadership: Real Conversations for Supervisors

Host Kristina Finch, Associate Director of Professional Development at the Florida Institute for Child Welfare, talks with leaders across Florida’s child welfare system about best practices for supervisors in Season 11 of the Child Welfare Podcast, “Frontline Leadership: Real Conversations for Supervisors.” Get practical strategies to support your day-to-day work.In this episode, Kristina talks with Eva Horner (https://www.4sisters.us/about-us), founder, president, and CEO of 4 Sisters Solutions serving Florida’s 3rd and 8th judicial circuits. Eva has been a child and family advocate for more than 30 years. Their conversation focuses on how to be an effective leader, even as workplace circumstances constantly change. Although supervisors often cannot control the changes occurring around their teams, leaders can positively influence how change is communicated, understood, and supported.“When I think of our clients that we serve, they are the most vulnerable people on this planet, I think. And if we can't be somewhat vulnerable, we don’t need to be here. I've learned from mentors who taught me over the years that you've got to be willing to do the work yourself.” —Eva HornerThis conversation references the groundbreaking research by former FSU professor Dr. Dina Wilke, who documented the extent of workplace turnover in Florida’s child welfare system between 2015 and 2020 (https://ficw.fsu.edu/fspsf). Eva describes how that research has influenced her own work in child welfare.For more information about Trust-Based Relational Intervention® (TBRI®) and the TBRI tool known as PRINT, access these links:  https://child.tcu.edu/tbri/ https://www.paulhertzgroup.com/what-is-print/ https://www.4sisters.us/ Just a reminder: Our guests’ opinions are their own and do not necessarily reflect the official views, policies, or positions of the Florida Institute for Child Welfare.Tune in and subscribe to our Child Welfare Podcast at ficw.fsu.edu/PodcastThe Florida Institute for Child Welfare seeks to promote safety, permanency, and well-being among children and families within the child welfare system. Learn more about our research and professional development programs at ficw.fsu.edu.Connect with us on social media!Facebook: www.facebook.com/people/Child-Wel…/61576689137395/Instagram: www.instagram.com/childwelfarepodcast_ficwLinkedIn: www.linkedin.com/showcase/ChildWelfarePodcast_FICWHost:  Kristina FinchProducing/Editing: David Heller, Brantley Jones, Izzy Cring

Host Kristina Finch, Associate Director of Professional Development at the Florida Institute for Child Welfare, talks with leaders across Florida’s child welfare system about best practices for supervisors in Season 11 of the Child Welfare Podcast, “Frontline Leadership: Real Conversations for Supervisors.” Get practical strategies to support your day-to-day work. Lesline Anglade-Dorleans, Child Protection Director at the Florida Department of Children and Families in Miami, joins Kristina to discuss how supervisors can best support staff following critical incidents. “You have to prioritize their feelings. Show empathy. Do exactly what support means, and support can mean different things for different people. You start the conversation, and you let them know you are here, but how do we move forward to make sure that they are supported, that they have the tools and the resources they need?” —Lesline Anglade-Dorleans Just a reminder: Our guests’ opinions are their own and do not necessarily reflect the official views, policies, or positions of the Florida Institute for Child Welfare. Tune in and subscribe to our Child Welfare Podcast at https://ficw.fsu.edu/Podcast The Florida Institute for Child Welfare seeks to promote safety, permanency, and well-being among children and families within the child welfare system. Learn more about our research and professional development programs at https://ficw.fsu.edu. Connect with us on social media: Facebook: https://www.facebook.com/people/Child-Welfare-Podcast/61576689137395/ Instagram: https://www.instagram.com/childwelfarepodcast_ficw LinkedIn: https://www.linkedin.com/showcase/ChildWelfarePodcast_FICWHost:  Kristina Finch Producing/Editing: David Heller, Brantley Jones, Izzy Cring

Host Kristina Finch, Associate Director of Professional Development at the Florida Institute for Child Welfare, talks with leaders across Florida’s child welfare system about best practices for supervisors in Season 11 of the Child Welfare Podcast, “Frontline Leadership: Real Conversations for Supervisors.” Get practical strategies to support your day-to-day work. In this episode, Callin Harper, Director of Human Resources and Training at Children’s Network of Hillsborough in Tampa, joins Kristina for a conversation about how to coach people who are struggling on the job. Callin says she works to empower others in their roles, not by telling them what to do, but by helping them figure out how to handle challenges on their own.“I have learned as a leader to practice my own pause and ask my staff, ‘What do you think? I’m giving you the floor right now to say, Hey, what do you think is the best option?’ In doing that, it’s never intended for me to get a perfect answer because the one thing we all know too well about child welfare is there’s never a perfect answer. We have the best answer, and we have the best options that we have available.” —Callin HarperCheck out these practical strategies designed to help supervisors on the job: https://bit.ly/Podcast-Resource-Ep1Just a reminder: Our guests’ opinions are their own and do not necessarily reflect the official views, policies, or positions of the Florida Institute for Child Welfare. Tune in and subscribe to our Child Welfare Podcast at https://ficw.fsu.edu/Podcast The Florida Institute for Child Welfare seeks to promote safety, permanency, and well-being among children and families within the child welfare system. Learn more about our research and professional development programs at https://ficw.fsu.edu. Connect with us on social media: Facebook: https://www.facebook.com/people/Child-Welfare-Podcast/61576689137395/ Instagram: https://www.instagram.com/childwelfarepodcast_ficw LinkedIn: https://www.linkedin.com/showcase/ChildWelfarePodcast_FICW Host:  Kristina Finch Producing/Editing: David Heller, Brantley Jones, Izzy Cring