E11: How to recruit, keep and maintain A players in the ground transportation sector?

Recruitment has become increasingly competitive and challenging, especially in the ground transportation sector. People are no longer merely looking for jobs; they are seeking careers with a positive culture and growth opportunities. Joining us on this episode of The Future of Ground Transportation Podcast is DPV Transportation Worldwide HR Head Tess McInerney. She discusses the trends in recruitment and how companies can ensure they find the best possible talents. Here are some power takeaways from today's conversation: Standing Out in the Transportation Industry Recruitment Pool How to Find the Best Talents Recruiting Trends in Transportation Industry Ensuring Employee Retention The Entrepreneurial Operating System (EOS) Episode Highlights: [04:09] Standing Out in the Transportation Industry Recruitment Pool To stand out, recruiters must include all the details in the job posting — working hours, compensation, benefits, and perks. Sell the company culture. Remember, people are no longer looking for jobs. They are looking for careers — a workplace where there are growth opportunities. [06:53] How to Find the Best Talents Aim for high emotional intelligence and soft skills. Hard skills can be taught. Find people who share the company's values and have been in their companies for a long time. It will avoid wasting time and effort on a person who will eventually leave after a couple of months. A Hiring Scorecard can help by breaking down hard skills, soft skills, and values. [09:41] Recruiting Trends in Transportation Industry Skilled mechanics take a lot of work to find now. Transportation companies are now hiring mechanics from their programs. They go to the schools and sign them on before they're done. [13:17] Ensuring Employee Retention Retention starts from the very beginning. Companies must set up employees for success. It is where onboarding plays a significant role. From the get-go, explain the company's mission, values, roles & responsibilities, and job expectations. Give talents a briefing book and pair them with a mentor. [15:35] The Entrepreneurial Operating System (EOS) Tess shared that the Entrepreneurial Operating System helps ensure the HR department is in check— especially in recruitment. To know if a person is fit for a position, she goes back to the GWC framework under EOS: (1) do they get it?; (2) do they want it?; and (3) do they have the capacity to do it? Notable Quotes: [06:00] "People are [not] looking for jobs now. They're looking for careers -- a place they can come to [where] they can develop." [07:23] “[Go for] a good person overall. You know, all the hard skills we can teach along the way." [13:11] "You want to get the right person excited about the position and really believe in the mission before they even Google us." Resources Mentioned: Entrepreneurial Operating System Connect with Tess on LinkedIn About the Guest Tess McInerney, SHRM-CP, is the Human Resources Manager of DPV Transportation Worldwide, where she oversees managing talent, recruiting, compensation and benefits, HR operations, employee engagement, and labor relations.