E112 – Luke O’Reilly: Head of FM – C. Hoare & Co.

Season 2 of the Wear Many Hats podcast continues with another fascinating career story. This week, we sit down with Luke O’Reilly, Head of Facilities Management at C. Hoare & Co., the UK’s oldest private bank, founded more than 350 years ago. Luke shares how his career developed from retail security into facilities leadership, and what it means to manage operations within such a historic institution. He reflects on the responsibility of preserving heritage while delivering modern standards, the importance of resilience in leadership, and how teams can thrive in high-pressure environments. This episode offers unique insight into what it takes to lead FM in one of Britain’s most prestigious banks, balancing tradition, innovation, and operational excellence.