E140 - Helping Non-Profits Master Recurring Donations (Michelle Frechette, Give)

In today's episode, Joe talks to Michelle Frechette of GiveWP, the perfect online fundraising platform to increase your online donations, manage donors, and gain insight on your effort — all from directly within your WordPress website.   Michelle enthusiastically retells her fundraising expertise at GiveWP. She shares her fool-proof strategies on getting recurring donations and sustaining a good relationship with fundraising donors.     Episode Resources: Visit GiveWP WP Coffee Talk podcast Tweet GiveWP Tweet WPCoffeeTalk Leave an Apple podcast review or binge-watch past episodes Send questions to [email protected] for the next Q&A pod Visit the WPMRR website   What to Listen For: 00:00 Intro 02:18 Welcome back to the pod, Michelle! 04:36 What's unique about WP Coffee Talk podcast? 05:50 Having thoughtful guests and a few long pauses 09:07 What is a recurring donation? 11:16 Tips to keep recurring donations 16:03 Is a regular email reminder ideal to keep donations coming? 19:53 First donation and 30-second videos  22:22 Payment processes should stay on site to retain trust 26:22 On-site payment: one-time versus recurring 28:53 Different features for donors at GiveWP 32:16 Other payment options  35:06 GiveWP is not a full functioning CRM 37:26 Active assistance for customers  39:06 Is GiveWP headed to being a CRM? 41:16 Where to find Michelle online