E140 - Helping Non-Profits Master Recurring Donations (Michelle Frechette, Give)

In today's episode, Joe talks to Michelle Frechette of GiveWP, the perfect online fundraising platform to increase your online donations, manage donors, and gain insight on your effort — all from directly within your WordPress website.

Michelle enthusiastically retells her fundraising expertise at GiveWP. She shares her fool-proof strategies on getting recurring donations and sustaining a good relationship with fundraising donors.  

Episode Resources:

• Visit GiveWP
• WP Coffee Talk podcast
• Tweet GiveWP
• Tweet WPCoffeeTalk
• Leave an Apple podcast review or binge-watch past episodes
• Send questions to [email protected] for the next Q&A pod
• Visit the WPMRR website

What to Listen For:

• 00:00 Intro
• 02:18 Welcome back to the pod, Michelle!
• 04:36 What's unique about WP Coffee Talk podcast?
• 05:50 Having thoughtful guests and a few long pauses
• 09:07 What is a recurring donation?
• 11:16 Tips to keep recurring donations
• 16:03 Is a regular email reminder ideal to keep donations coming?
• 19:53 First donation and 30-second videos 
• 22:22 Payment processes should stay on site to retain trust
• 26:22 On-site payment: one-time versus recurring
• 28:53 Different features for donors at GiveWP
• 32:16 Other payment options 
• 35:06 GiveWP is not a full functioning CRM
• 37:26 Active assistance for customers 
• 39:06 Is GiveWP headed to being a CRM?
• 41:16 Where to find Michelle online