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E150: Talking Frictionless, Interactive eCommerce Customer Service w/ Fran Brzyski, Hark - At the Coalface Podcast - 08 September 2022 episode artwork

EPISODE · Sep 7, 2022 · 36 MIN

E150: Talking Frictionless, Interactive eCommerce Customer Service w/ Fran Brzyski, Hark - At the Coalface Podcast - 08 September 2022

from THE ECOMMERCE EDGE Podcast with Jason Greenwood · host Jason Greenwood

Fran is the Founder & CEO of Hark - https://www.sendhark.com Hark is a SaaS eCommerce customer service platform Hark takes a completely new approach to customer service Hark promises to deliver the 'perfect way to create a help desk ticket' Hark allows customers to submit tickets via Audio or Video submission and then converts these into helpdesk tickets via AI In this episode, Jason and Fran discuss the challenges of managing eCommerce customer service at scale and how to make it more seamless for customers and brands.

Episode metadata supplied by the publisher feed · Published Sep 7, 2022

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E150: Talking Frictionless, Interactive eCommerce Customer Service w/ Fran Brzyski, Hark - At the Coalface Podcast - 08 September 2022

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This episode was published on September 7, 2022.

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