E151– Caroline Main: Senior Director, Head of Retail Property Management UK – CBRE

Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Caroline Main, Senior Director and Head of Retail Property Management UK at CBRE, to explore her journey from starting out in administrative roles to leading one of the UK’s most significant retail property portfolios. Caroline shares how her career evolved over time from learning the fundamentals in entry-level roles to gaining qualifications, embracing new opportunities, and ultimately stepping into a leadership position at one of the world’s leading real estate firms. We discuss the importance of mentorship, building confidence, and why not having a clear plan at the start of your career doesn’t mean you can’t achieve incredible success. Caroline also reflects on the changing retail landscape, leadership challenges, and what it takes to grow and lead high-performing teams. This is a powerful conversation about resilience, growth, and backing yourself even when you’re unsure. A must-listen for professionals in property, facilities management, workplace leadership, and anyone building their career step by step