E176 Carolyn Pollock: Investing in Brand Messaging to Reduce Lower Funnel Costs

Carolyn Pollock is a visionary brand builder who has transformed some of the most iconic brands in North American retail. As Chief Marketing Officer at Tailored Brands (parent company of Men’s Wearhouse and Jos. A. Bank), Carolyn led a sweeping brand and creative relaunch, reshaping customer perceptions and driving measurable gains in awareness, consideration, and loyalty.Known for her bold approach to social and influencer marketing, she helped Tailored Brands claim 26% of all TikTok impressions in men’s apparel and increased social ROAS by 23%, all while leading a 25% improvement in overall marketing ROI. She combines creative instinct with data-driven execution—whether it’s building campaigns that spark conversation or scaling performance strategies that deliver growth.Carolyn previously served as Managing Partner at RevelOne, and held brand leadership roles at eBay, Thumbtack, and Timbuk2. She’s a frequent advisor to industry leaders like Google and Salesforce, and was recently named to Adweek’s AI Trailblazers Power 100.