E179: LMA to Get Better Results episode artwork

EPISODE · Aug 21, 2026 · 16 MIN

E179: LMA to Get Better Results

from Getting Results with Dr. Jean · host Dr. Jean, The Results Queen®

Dr. Jean, The Results Queen® explores LMA, an EOS® concept that stands for Lead, Manage, and Accountable, and shares a different way she's learned to use it inside growing organizations. What happens when you have the right person in an important role, but they're not ready to sit on the leadership team? Dr. Jean begins with a lesson from her own leadership experience. She realized she was successfully setting the vision for an employee and holding that person accountable, but she wasn't actually providing the day-to-day management the employee needed. That realization led to an important distinction: leading, managing, and holding someone accountable are three different responsibilities, and effective leadership requires all three. Dr. Jean also breaks down the difference between a traditional organizational chart and an EOS Accountability Chart. Your org chart shows who reports to whom. Your Accountability Chart focuses on the functions and responsibilities the organization needs to succeed. Then she shares a real-world example that challenged the traditional application of LMA. A client had an important leadership seat occupied by a strong manager who wasn't yet ready for the strategic demands of the leadership team. Rather than demoting the employee, changing the title, or restructuring reporting relationships, they had the Integrator LMA the seat. The result? Greater organization, less rework, increased productivity, and improved profitability. It's a powerful reminder that sometimes the solution isn't changing the person. It's changing how the seat is being led. You don't always have to change the person, their title, or their reporting structure to solve a leadership problem. Sometimes the missing piece is simply making sure someone is truly leading, managing, and holding the seat accountable. Look at your own Accountability Chart and ask: Who is actually LMAing each critical seat? If a department is struggling, don't immediately assume you have the wrong person. Determine whether that person is receiving the leadership, management, and accountability they need to succeed. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

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