Getting Results with Dr. Jean

Dr. Jean, The Results Queen® explores what it takes to become a better leader in today's workplace. Leadership has changed. Today's workforce spans multiple generations, different working styles, remote and in-person environments, and rapidly evolving technology. Yet many leaders are still relying on old-school command-and-control approaches that no longer get the best from their people. She explains why leadership isn't one-size-fits-all and introduces the idea of creating a personal leadership owner's manual that helps your team understand how you communicate, what you expect, and how you operate. Dr. Jean also shares her Z to A Thinking method, which challenges leaders to define the outcome they want first and then work backward to determine the steps required to achieve it. From creating an environment where employees aren't afraid to make mistakes to understanding individual working styles through tools like Kolbe, CliftonStrengths, and DISC, Dr. Jean shows why great leadership begins with understanding yourself and learning how to meet your people where they are. She also tackles one of leadership's harder responsibilities: recognizing when someone is no longer in the right seat and having the courage to do what's right for both the individual and the organization. Better leadership isn't about having more control. It's about communicating clearly, setting expectations, creating accountability, and giving people what they need to succeed. Better leadership starts with understanding yourself, clearly communicating what you expect, and recognizing that different people need different things from you. The leader's job isn't simply to tell people what to do. It's to create the clarity, environment, and accountability that allow people to succeed. Take a few minutes and ask yourself: If my employees had an owner's manual for working with me, what would it say? Think about how you communicate, how you make decisions, what you expect, what frustrates you, and what your team needs to know to work successfully with you. Then ask the harder question: Am I leading my people based on what they need, or based on what works best for me? Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® continues her Dealing with Difficult People series with The Yes Person. What happens when someone says yes to everything, even when they can't realistically deliver? The Yes Person often has good intentions. They want to help, make people happy, and avoid disappointing others. But constantly saying yes can lead to overcommitment, missed deadlines, competing priorities, and frustration for everyone involved. Dr. Jean explores how leaders can recognize this behavior and respond without simply adding more pressure. She explains why understanding someone's communication style matters, how blending, redirecting, and backtracking can improve difficult conversations, and why curiosity is often more effective than confrontation. For leaders, the goal isn't to stop the Yes Person from being helpful. It's to help them become more realistic about their commitments, clarify priorities, and follow through on what they've agreed to do. A yes isn't valuable if the person can't actually deliver on it. Great leaders help people move from automatically agreeing to everything toward making thoughtful, realistic commitments they can actually keep. Think about the Yes People on your team, or whether you might be one yourself. Before saying yes to the next request, ask: What am I already committed to, where does this fit in my priorities, and can I realistically deliver what I'm promising? A thoughtful yes is much more valuable than an automatic one. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® explores LMA, an EOS® concept that stands for Lead, Manage, and Accountable, and shares a different way she's learned to use it inside growing organizations. What happens when you have the right person in an important role, but they're not ready to sit on the leadership team? Dr. Jean begins with a lesson from her own leadership experience. She realized she was successfully setting the vision for an employee and holding that person accountable, but she wasn't actually providing the day-to-day management the employee needed. That realization led to an important distinction: leading, managing, and holding someone accountable are three different responsibilities, and effective leadership requires all three. Dr. Jean also breaks down the difference between a traditional organizational chart and an EOS Accountability Chart. Your org chart shows who reports to whom. Your Accountability Chart focuses on the functions and responsibilities the organization needs to succeed. Then she shares a real-world example that challenged the traditional application of LMA. A client had an important leadership seat occupied by a strong manager who wasn't yet ready for the strategic demands of the leadership team. Rather than demoting the employee, changing the title, or restructuring reporting relationships, they had the Integrator LMA the seat. The result? Greater organization, less rework, increased productivity, and improved profitability. It's a powerful reminder that sometimes the solution isn't changing the person. It's changing how the seat is being led. You don't always have to change the person, their title, or their reporting structure to solve a leadership problem. Sometimes the missing piece is simply making sure someone is truly leading, managing, and holding the seat accountable. Look at your own Accountability Chart and ask: Who is actually LMAing each critical seat? If a department is struggling, don't immediately assume you have the wrong person. Determine whether that person is receiving the leadership, management, and accountability they need to succeed. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen explores one of the biggest challenges entrepreneurs, business owners, and sales professionals face: staying motivated when you simply don't feel like doing the work. We've all been there. The phone calls feel harder. The to-do list feels longer. The motivation just isn't there. Inspired by conversations with a salesperson, her entrepreneurial son, and even her daughter's notification sounds, Dr. Jean examines how the things we hear, see, and experience every day influence our motivation. Drawing from examples that include Wayne Gretzky, Roger Federer, EOS®, Seth Godin, and her Caveman Brain® framework, Dr. Jean shares practical strategies for overcoming the inevitable dips that every entrepreneur experiences. Her message is simple: You don't have to conquer the entire mountain today. You just have to take one more step. Whether that's one more phone call, one more email, or one more conversation, progress often begins with a single action. Motivation isn't something you wait for. It's something you create through action. One more phone call. One more step. One more opportunity. Those small actions create momentum, and momentum creates results. The next time you don't feel motivated, ask yourself: What's one small step I can take right now? Then do it. One phone call. One email. One task. Because the shot you don't take is always the one you miss. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® sits down with insurance expert Joe Young, Director, Private Client Services with One Insurance Services for a conversation that will change how you think about insurance, risk, and protecting everything you've worked so hard to build. Most business owners view insurance as a line item expense. Joe argues that mindset is exactly backwards. Your insurance professional should be sitting at the same table as your CPA, attorney, banker, and financial advisor. Why? Because every major financial decision you make impacts your risk profile, and every risk decision impacts your financial future. Joe shares real-world stories about homeowners, business owners, and high-net-worth individuals who unknowingly exposed themselves to significant financial risk because their advisory team wasn't working together. From umbrella policies and cyber threats to LLC structures and estate planning mistakes, this episode is packed with practical insights that every business owner needs to hear. If you've never had your professional advisors sitting around the same table, this conversation may be one of the most valuable you've heard all year. Go Get Results!  Contact Joe Here: Website: http://www.oneinsuranceservices.com LinkedIn: https://www.linkedin.com/in/josephyoungins/ Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com  Email: [email protected] 

In Part 5 of Dr. Jean's Dealing with Difficult People series, Dr. Jean, The Results Queen® explores one of the most common workplace personalities: The Think They Know-It-All. Unlike the true Know-It-All, this personality isn't driven by deep expertise. Instead, they're often seeking attention, validation, or appreciation. Their confidence can make it difficult for teams to evaluate ideas objectively, creating frustration and unnecessary conflict. Drawing on her Caveman Brain® framework and years of leadership coaching, Dr. Jean explains why these personalities develop, how to recognize their communication patterns, and why embarrassing them almost always backfires. You'll learn practical techniques for redirecting conversations, asking better questions, and encouraging stronger thinking without creating defensiveness. Dr. Jean also revisits the Platinum Rule, showing leaders why understanding how others want to be treated is often the key to reducing conflict and building stronger relationships. Most difficult personalities aren't trying to create conflict. They're trying to meet a need. When you understand what's driving the behavior and respond with curiosity instead of confrontation, you create opportunities for better communication and stronger leadership. Think about someone in your life who always seems to have an opinion. Before dismissing them, ask yourself: What are they really looking for? How can I ask better questions? How can I redirect the conversation without creating conflict? Small changes in your approach can dramatically change the interaction. Go Get Results!!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

In Part 4 of Dr. Jean's 10-part "Dealing with Difficult People" series, Dr. Jean tackles one of the most challenging personalities in business: The Know-It-All. Whether they're true experts with deep technical knowledge or simply believe they have all the answers, Know-It-Alls can make collaboration difficult if you don't understand how they're wired. Drawing on more than 20 years of coaching and leadership experience, Dr. Jean, The Results Queen® explains how Caveman Brain®, life experiences, and personal "baggage" influence Know-It-All behavior. She also shares practical communication strategies that help leaders build trust instead of creating unnecessary conflict. You'll learn why trying to out-argue a Know-It-All almost never works, how blending, redirecting, and backtracking can shift conversations, and why curiosity is one of the most powerful leadership tools you can develop. Instead of seeing the Know-It-All as an obstacle, Dr. Jean challenges listeners to recognize the value they bring while adapting their own communication style to create better outcomes. You don't have to beat the Know-It-All. You simply have to communicate differently. When you prepare well, ask thoughtful questions, and lead with curiosity instead of competition, you'll often discover that the conversation becomes collaborative instead of confrontational. Think about the Know-It-All in your life. Before your next conversation, prepare your key points, practice saying them out loud, and focus on asking questions instead of proving you're right. Small changes in your communication can completely change the outcome. Go Get Results!!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

In Part 3 of Dr. Jean's 10-part "Dealing with Difficult People" series, Dr. Jean, The Results Queen® explores one of the most emotional personalities you'll encounter: The Grenade. Unlike the Tank or the Sniper, the Grenade often appears calm until frustration builds to a breaking point. Then, seemingly out of nowhere, they erupt with an emotional outburst. Drawing on more than 20 years of coaching and leadership experience, Dr. Jean explains why this behavior happens through the lens of Caveman Brain® and shares practical strategies for de-escalating emotionally charged situations. You'll learn why matching emotion with emotion only fuels the conflict, how to calmly regain the person's attention, and why lowering your voice can be more powerful than raising it. Dr. Jean also introduces three powerful communication techniques: blending, redirecting, and backtracking, helping leaders build rapport, reduce resistance, and create more productive conversations. Whether you're leading a team, managing clients, or navigating difficult personal relationships, this episode provides practical tools to help you respond with confidence instead of reacting emotionally. When someone explodes emotionally, your job isn't to win the argument. Your job is to lower the emotional temperature, understand what they're really trying to communicate, and guide the conversation back toward a productive outcome. Go Get Results!!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean revisits one of her favorite leadership concepts: Breakdown for Breakthrough. Every leader experiences setbacks, conflict, and disappointment. The question isn't whether breakdowns will happen. The question is what you'll do next. Dr. Jean explains how many people become trapped in the "breakdown" by replaying the story, seeking validation, and focusing on everything that went wrong. While it may feel good in the moment, it rarely leads to resolution. Instead, she encourages leaders to shift their attention toward the breakthrough by asking a different set of questions: What outcome do I want? What outcome does the other person want? How can we move forward together? Drawing on concepts from Caveman Brain, EOS®, and her years of executive coaching, Dr. Jean shares a practical framework for replacing blame with curiosity, conflict with collaboration, and frustration with forward progress. Whether you're navigating challenges in business, leadership, or personal relationships, this episode will help you spend less time reliving the problem and more time creating the solution. Every breakdown presents an opportunity for a breakthrough. The moment you stop replaying the story and start focusing on the outcome, you create space for resolution, learning, and growth. The next time something doesn't go your way, pause before telling the story again. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

In Part 2 of Dr. Jean's 10-part "Dealing with Difficult People" series, she introduces one of the most frustrating personalities you'll encounter in leadership: The Sniper. Unlike the Tank, who confronts you directly, the Sniper attacks from the sidelines through sarcasm, passive-aggressive comments, eye rolls, gossip, and subtle public humiliation. Their goal is to control the situation without taking ownership of their behavior. Drawing on over 20 years of coaching and leadership experience, Dr. Jean explains why Snipers behave this way through the lens of Caveman Brain® and teaches practical techniques to stop the behavior before it escalates. You'll learn how to recognize the Sniper's tactics, ask questions that expose their true intent, redirect conversations toward productive outcomes, and even distinguish between a true Sniper and a "Friendly Sniper." Whether you're leading a team, managing clients, or navigating difficult relationships, this episode gives you actionable strategies for handling hidden conflict with confidence and composure. Snipers succeed when they keep you reacting emotionally. The moment you become curious instead of defensive, ask thoughtful questions, and bring the behavior into the open, you shift the conversation from conflict to resolution. Think about someone in your life who tends to communicate through sarcasm, indirect criticism, or gossip. The next time it happens, pause, breathe, and ask: "When you say that, what are you really trying to say?" Approaching the conversation with curiosity instead of defensiveness may completely change the outcome. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

In this first episode of a special 10-part series, Dr. Jean, The Results Queen® explores one of the most challenging aspects of leadership: dealing with difficult people. Drawing from one of the very first leadership courses she developed more than 20 years ago, Dr. Jean introduces the framework she still uses today to help leaders understand difficult personalities through the lens of Caveman Brain®. Before diving into the individual personality types, she explains how people typically move outside their normal comfort zone into one of four behavioral styles: Task-focused and aggressive Task-focused and passive People-focused and passive People-focused and aggressive Understanding a person's intent is the first step toward responding effectively instead of reacting emotionally. The first personality in the series is The Tank. Tanks are direct, controlling, and often intimidating. While their behavior can feel personal, Dr. Jean explains that their actions are usually driven by a desire to regain control, not by a desire to attack you personally. You'll learn practical techniques for staying calm, maintaining your confidence, earning respect, and redirecting difficult conversations toward productive outcomes. Whether your "Tank" is a client, coworker, employee, manager, or family member, these tools can help you navigate conflict with greater confidence and composure. Most difficult behavior isn't about you. It's about someone else's attempt to regain control, reduce uncertainty, or protect themselves. When you stop taking the behavior personally and begin diagnosing the person's intent, you can respond in ways that build respect instead of creating more conflict. Think about the "Tank" in your own life. The next time they become aggressive or confrontational, remember: Hold your ground. Stay calm. Breathe. Focus on the outcome. Redirect the conversation toward a solution. Then come back next week as Dr. Jean introduces the next difficult personality type in the series. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® introduces Smart Person Syndrome®, the deeply ingrained need to prove that you are the smartest person in the room. From childhood through formal education, many of us are rewarded for answering questions quickly and correctly. But what happens when that conditioning follows us into leadership? Dr. Jean explains how leaders, managers, and business developers often rush to provide answers, tell long stories, and instruct others because they believe that demonstrating their expertise makes them more effective. In reality, constantly supplying the answers can prevent employees from thinking critically, limit collaboration, and keep leaders trapped in the role of solving every problem themselves. The smartest person in the room is not necessarily the person with the fastest answer. It is often the person who asks the question that causes everyone else to think differently. Dr. Jean shares a simple framework for replacing answers with curiosity, including three questions she uses in leadership, coaching, strategy, and new business development conversations. She also explains how to practice asking better questions through the Question Game, why leaders should remove "why" from their vocabulary, and how curiosity can create stronger teams, better conversations, and more meaningful results. Dr. Jean recommends keeping three questions ready: Help me understand. What makes you say that? What outcome are you looking to achieve? These questions can be combined, adapted, and used throughout leadership, coaching, strategy, and client conversations. Pay attention to your conversations this week. When someone asks you a question, resist the urge to immediately provide the answer. Acknowledge what they said, pause, and ask: "What outcome are you looking to achieve?" Then notice how the quality of the conversation changes. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]   

Dr. Jean, The Results Queen® shares the biggest mistake she sees business owners and leadership teams make every single week: staying incredibly busy while doing very little that actually creates business growth. Many leaders spend their days answering emails, solving client problems, attending meetings, and putting out fires. While those tasks may feel productive, they often don't move the business forward. Dr. Jean explains how Caveman Brain® tricks us into believing that checking items off our to-do list equals progress, when in reality it may simply be keeping us stuck in a cycle of reaction instead of growth. Using real coaching stories, she explores why relationship-based business development cannot be fully automated, the importance of working on your business instead of just in it, and how a simple time audit can completely change the way you lead. She also challenges leaders to look at their calendars with fresh eyes because, as she says, your calendar tells the truth. If your schedule doesn't prioritize growth, your business probably won't either. This episode is a powerful reminder that growth doesn't happen by accident. It happens because leaders intentionally create time for it. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® clears up one of the biggest misconceptions in business growth: marketing and new business development are not the same thing. Many business owners invest heavily in marketing, expecting it to generate revenue on its own. But while marketing builds awareness, credibility, and interest, it doesn't close clients. Dr. Jean explains the critical distinction between marketing, which attracts potential clients, and new business development, which guides those potential clients through a structured process that turns them into paying clients. She also shares the Seven Stages of New Business Development, the proven framework she teaches clients to move people from an introduction to a signed agreement and payment. If your marketing is generating attention but not enough revenue, this episode will help you identify where your process is breaking down and what to do about it. Marketing gets you noticed. New business development gets you clients. The businesses that grow consistently understand the difference and have a repeatable process for converting attention into revenue. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® explores one of the most powerful forces affecting your business, your relationships, and your overall happiness: your attitude. Many people believe attitude is simply a personality trait. Dr. Jean disagrees. She argues that attitude is a choice we make every day, often without realizing it. Through the lens of Caveman Brain®, she explains how our minds naturally drift toward negativity, frustration, judgment, and disappointment, and why learning to interrupt those patterns can dramatically improve our results. Using stories from coaching clients, personal experiences, leadership lessons, and even a few golf swings, Dr. Jean demonstrates how changing your perspective can transform the way you experience challenges, relationships, and opportunities. Whether you're dealing with a difficult business partner, a frustrating employee, a challenging client, or simply your own internal dialogue, this episode will help you recognize the attitudes that are serving you and the ones that are holding you back. The next time you feel frustrated, disappointed, or stuck, pause and ask yourself: What attitude am I choosing right now? Then ask: Is this attitude helping me create the result I want? That simple shift may change far more than you realize. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

  Dr. Jean, The Results Queen® reveals one of the simplest yet most overlooked tools in business development: asking for a date and time. It sounds simple, but this one step is often the difference between a promising conversation and a lost opportunity. Many professionals leave meetings feeling positive, assuming the client will follow up when they're ready. Unfortunately, that's not how most buying decisions work. People get busy, priorities shift, and opportunities quietly disappear. Dr. Jean explains why asking for a follow-up date and time is a critical part of being a facilitator buyer, someone who helps clients move confidently through the decision-making process instead of leaving them to figure it out alone. Using real coaching examples, she walks through practical ways to ask for the next meeting, handle objections, and avoid falling into the dreaded "chase" that so many business developers experience. If you're tired of hearing, "I'll get back to you," only to never hear from the prospect again, this episode is for you. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® explores a question that has puzzled her for years: Why do people refuse help, even when they need it? After spending decades helping business owners, executives, and leadership teams achieve better results, Dr. Jean has noticed a surprising pattern. Sometimes the people who need help the most are the quickest to say no. Why? Is it ego? Pride? Fear? A belief that asking for help means weakness? Dr. Jean examines the role of Caveman Brain® in our resistance to accepting support and challenges the idea that successful people achieve greatness entirely on their own. Drawing from examples in business, sports, and entrepreneurship, she explains why every elite performer relies on coaches, mentors, advisors, and supporters along the way. She also shares stories of business owners who declined help and paid a much higher price than they realized. If you've ever struggled to ask for help, receive guidance, or invest in your own growth, this episode may reveal what's really holding you back. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® delivers a direct message to business owners, founders, visionaries, and leaders who claim they hate business development: it's time to change your mindset. Many business owners believe they can build a successful company while avoiding sales, networking, and relationship building. The reality is that if you're leading a business, business development is part of the job. Dr. Jean shares a conversation with a former pharmacist turned entrepreneur who learned to overcome his discomfort with business development and explains why so many leaders struggle with it in the first place. You'll learn why business development doesn't have to feel pushy, salesy, or aggressive, and how identifying your ideal client can completely transform your experience with growth and networking. Dr. Jean also introduces the concept of finding your "Mimi" clients, the people you genuinely enjoy serving, and explains how focusing on those relationships makes business development far more enjoyable and effective. If you've ever said, "I hate sales" or "I'm not good at networking," this episode will challenge you to think differently. Think about your favorite client. What makes them such a great fit? Why did they hire you? What problem were they trying to solve? Once you understand that, make it your mission to find more people just like them. Because business development becomes much easier when you're talking to people you genuinely want to help. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

In this episode of Getting Results with Dr. Jean, Dr. Jean shares one of the most personal business lessons of her career and why every organization must treat business development as a company-wide responsibility. Too many professional service firms rely on one or two rainmakers to bring in all the business while everyone else focuses on technical work. It feels safe until something changes. Dr. Jean, The Results Queen® shares the story of what happened when her own company lost nearly three-quarters of its business through client acquisitions, mergers, and graduations. What followed was a difficult but transformational journey that required rebuilding the company from the ground up through disciplined business development. This episode is a powerful reminder that no business is immune to change. Whether you're a lawyer, accountant, financial advisor, consultant, or business owner, the organizations that survive and thrive are the ones that build business development into their culture, not just into one person's job description. If you're waiting until business slows down to focus on growth, you're already behind. Take an honest look at your organization. If your top business developer disappeared tomorrow, what would happen? Would your company continue to grow, or would growth stop overnight? The answer will tell you exactly where you need to invest your time, training, and leadership attention. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® shares one of the most important lessons in business development: every word matters. The conversation was inspired by a successful former client who reflected on a key takeaway from Dr. Jean's business development program: the words you choose throughout the sales process can determine whether someone becomes a client or walks away. Many professionals, especially lawyers, accountants, financial advisors, and consultants, rely too heavily on technical expertise when speaking with prospects. The problem? Most buying decisions are not made logically. They're made emotionally. Dr. Jean explains why prospects are looking for trust, confidence, and connection long before they care about technical details. She also shares why scripting conversations, rehearsing key questions, and intentionally choosing your language can dramatically improve your business development results. If you've ever wondered why a seemingly perfect prospect didn't move forward, this episode may reveal exactly where the conversation went off track. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® tackles a leadership challenge many growing businesses quietly struggle with: when operations leaders unintentionally become the barrier to growth. As companies scale, tension often develops between the visionary pushing for expansion and the operations leader focused on stability, process, and control. While both perspectives are valuable, growth stalls when fear, resistance, or comfort with the status quo prevents the organization from evolving. Dr. Jean shares real-world examples of companies facing this exact challenge and explains why some operations leaders resist growth, whether it is fear of change, uncertainty about their future role, or discomfort with losing control. This episode is a direct conversation for: Visionaries frustrated by stalled momentum Operations leaders feeling overwhelmed by growth Leadership teams struggling with alignment Dr. Jean also explores practical solutions, including coaching, EOS implementation, role evolution, and helping leaders move from their zone of excellence into their zone of genius. If your company wants sustainable growth, this is a conversation you cannot avoid. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® tackles a common leadership trap she calls leadership lamenting: the habit of complaining, judging, and focusing on problems instead of solutions. As a coach to business owners, managing partners, and executive leaders, Dr. Jean sees it all the time. Leaders spend valuable time venting about employees, partners, challenges, and circumstances, but rarely realize how much energy and momentum they lose in the process. Complaining may feel good in the moment, but it does not grow the business. Dr. Jean explains how this behavior is rooted in Caveman Brain®, our hardwired survival instincts that constantly judge threats and reinforce negativity. Then she shares practical methods to break the cycle and train your brain to shift from breakdown thinking to breakthrough thinking. This episode is a masterclass in emotional discipline, critical thinking, and leadership maturity. If you are ready to stop wasting energy on what is wrong and start building solutions that create results, this episode is for you. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean. The Results Queen® shares a real-world Caveman Brain® lesson that happened during a recent conversation with a potential client. Many organizations believe they need multiple bids, endless comparisons, and long decision processes before hiring a consultant or advisor. But often, those extra steps are driven by something deeper: Caveman Brain®.Fear of making the wrong decision can lead leaders to overanalyze, delay action, and waste valuable time. Dr. Jean explains how this instinct shows up in new business development, why it can slow growth, and how both buyers and sellers can recognize when caveman brain is getting in the way. She also introduces a powerful strategy she calls "the fourth spot," which can dramatically change how consultants and advisors position themselves during competitive bid processes. Along the way, Dr. Jean shares lessons about hiring the right experts, building trust with clients, and why nothing in business is truly a mistake if you learn from it and move forward. If you are a consultant, coach, or professional services leader, this episode will challenge how you think about selling, hiring, and growing your business. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® explores a powerful idea from a recent Harvard Business Review article titled Are Legacy Metrics Derailing Your Transformation? and explains why many organizations are still measuring the wrong things. We are operating in a time of rapid transformation driven by AI, digital innovation, and constant change. Yet many companies still rely on traditional KPIs designed for stability rather than growth. The result? Leaders think they are measuring performance, but they are actually missing the signals that drive transformation. Dr. Jean breaks down the key difference between traditional operational metrics and future-focused project metrics, and explains why organizations must rethink how they evaluate progress. Rather than focusing on activity, utilization, or cost control alone, modern organizations must measure impact, strategic alignment, and decision speed. If your company wants predictable growth, it may be time to stop measuring what is easy and start measuring what actually drives results. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® explores an often overlooked driver of business growth: visibility. Many leaders spend time networking, attending meetings, posting on LinkedIn, or participating in business development activities, but rarely ask the most important question: what is the return on investment of that time? In this episode, Dr. Jean breaks down how visibility impacts leadership, sales, and organizational growth. She explains why activity alone does not create results and how business leaders must think strategically about where they spend their time and attention. Dr. Jean also shares insights on client acquisition, targeting the right audience, the power of niche positioning, and why the most successful leaders align their visibility with clear outcomes. If you want to grow your business, strengthen your leadership, and make smarter decisions about where you invest your time, this episode will challenge how you think about visibility and the true return on your effort. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® dives into why metrics matter more than ever for growing organizations. While many companies track productivity, billable hours, or utilization, those legacy KPIs often measure activity instead of real progress. Dr. Jean explains how modern businesses must focus on metrics that actually move the organization forward. In this episode, Dr. Jean shares practical examples from her coaching clients and explains how concepts from EOS® scorecards, Harvard Business Review insights, and strategic planning can help leaders measure what truly matters. You will learn how metrics like time to impact, strategic alignment, decision velocity, and value creation reveal whether your team is progressing toward long-term goals. Dr. Jean also explains why relying only on revenue numbers can hide deeper operational problems. If you want your company to grow faster, make better decisions, and stay aligned with your long-term vision, this episode will help you rethink the numbers you measure. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] Article Mentioned in the Podcast Episode: https://hbr.org/2026/02/are-legacy-metrics-derailing-your-transformation

Dr. Jean, The Results Queen® dives into one of the most overlooked challenges in leadership: employees who don't want their job. Using the EOS® concept of GWC (Get it, Want it, Capacity to do it), Dr. Jean explains why the "W" for Want it is the most critical and often the hardest problem for leaders to address. While leaders can train someone to get it and adjust workloads to create capacity, no leader can force someone to want their role. Dr. Jean explores why employees sometimes lose the desire for their seat, how organizations unintentionally "kill employees along the way," and what leaders must do when someone no longer wants the job. You will also learn how sacred cows form in organizations, why avoiding the issue damages culture and growth, and how to lovingly help employees move on when the role is no longer the right fit. If you want stronger alignment, healthier teams, and right people in the right seats moving in the right direction, this episode will challenge you to lead with clarity and courage. Go Get Results!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® challenges leaders to confront one of the biggest threats to growth: avoiding hard conversations with problem employees. She breaks down why being a "nice" leader can actually damage culture, stall performance, and erode credibility. Drawing on EOS® concepts like right people, right seat, Dr. Jean outlines a practical framework to define what success truly looks like, identify the real consequences of misalignment, and structure a courageous conversation that creates clarity and accountability. You will learn how to coach for improvement, provide resources, set expectations, and when necessary, lovingly let someone out the door so the organization can continue moving in the right direction. If you want stronger culture, healthier accountability, and a team rowing in the same direction, this episode will challenge you to lead with courage and clarity. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected] 

Dr. Jean, The Results Queen® shares advice from her grandmother, who lived to 104 and believed the key to staying relevant was embracing the newest technology. Dr. Jean explains why AI is not optional for business owners, leaders, coaches, and teams. Learn practical ways to start using ChatGPT and Claude to save time, improve output, and think more strategically, without replacing your expertise. Dr. Jean breaks down the mindset shift from tactical work to critical thinking, why "adapt or die" is real in 2026, and how EOS® concepts like right people, right seat apply to the AI era. You will also hear how AI tools can support planning, writing, presentations, and client communication while freeing you up for higher-level leadership and growth. If you want to stay relevant, competitive, and future-ready, this episode will challenge how you think about change, leadership, and growth, and give you practical ideas you can start using right away. Go Get Results!!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® sits down with Ron Geffner, Partner at Sadis & Goldberg, LLP, for a candid conversation about courage, leadership, and building a business with purpose. Ron shares his journey from government service to entrepreneurship, and why empathy, relationships, and personal responsibility matter more than hierarchy or titles. Together, they explore what it means to stop playing the victim, own outcomes, and lead with both discipline and heart.   This episode covers courageous decision making, navigating fear, building culture, and why doing the hard things is often the path to meaningful success in business and in life.   If you are a business owner, executive, or leader navigating growth, change, or uncertainty, this conversation offers perspective worth sitting with. Take a listen and reflect on what kind of leader you want to be right now.   Contact Ron Here: Website: https://www.sadis.com/    LinkedIn: https://www.linkedin.com/in/rgeffner/    Contact Dr. Jean here:   Website: www.gettingresultswithdrjean.com    Email: [email protected] 

Dr. Jean, The Results Queen® sits down with James Gyuras, President of VarcoMac Electric, for a leadership conversation rooted in real life experience. James shares his 41 year journey from the electrical field to the executive office and the mentors and hard lessons that shaped him. They talk about what great leaders do differently: listening, earning buy in, developing the next leader, and building a culture where people are trusted with ownership. James explains why vacations matter, why controlled growth protects your reputation, and how fairness drives repeat business. His leadership principle is simple and memorable: pigs get fat, hogs get slaughtered. If you lead people, manage a team, or want to grow a business without losing your culture, this episode will give you practical takeaways you can use immediately. Contact James Here: Website: https://www.varcomac.com/  LinkedIn: https://www.linkedin.com/in/james-gyuras-a340a874/  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com  Email: [email protected] 

Dr. Jean, The Results Queen® reflects on what truly drives business growth, leadership success, and sustainable results on this 150th Episode. She shares insights for business owners, executives, and EOS®-run organizations who want better outcomes, not just more activity. Dr. Jean explores why more is not always better, how weekly, monthly, and quarterly metrics create clarity, and why establishing the right operating rhythm helps leaders course-correct before problems grow. You will hear insights on EOS® scorecards, Caveman Brain® decision making, accountability, and why disciplined measurement is one of the most overlooked tools in scaling a business. This episode challenges leaders to stop winging it, define what success looks like, and intentionally build systems that support long-term profitability and results. Listen in and start running your business with purpose. Go Get Results!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com  Email: [email protected] 

Dr. Jean, The Results Queen® is joined by AI coach, Dr. Jeff Bullock, for a practical conversation about what AI really means for business owners, leaders, and high achievers. They talk about how to use AI to save time, increase productivity, and generate real ROI, not just play with tools. Dr. Jeff shares his journey from pharmacist to entrepreneur and explains AI agents, automation, privacy, hallucinations, and why humans must stay in the loop. They also discuss mindset, adaptability, and why ignoring AI is no longer an option. This is not about replacing people. It is about augmenting intelligence and getting better results with less effort. If you are ready to work smarter, move faster, and stop doing everything the hard way, this episode is for you. AI is not coming. It is already here. Listen in, try one new thing, and Go Get Results!  Contact Dr. Jeff Here: Website: www.prismaiconsultants.com  LinkedIn: https://www.linkedin.com/in/jeffrey-bullock-pharmd/  Skool: https://www.skool.com/prism-ai-consultants/about  Email: [email protected]  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com  Email: [email protected]     

If you want your law firm to grow, guessing is not a strategy. Dr. Jean, The Results Queen® is joined by Ryan Kimler for a direct conversation about what actually drives growth and profitability in law firms. They discuss why many firms plateau, why revenue does not always mean profit, and why relying on referrals and a few rainmakers is not sustainable. You will hear what they see inside firms every day, from staffing issues and underperforming people to inefficient processes and lack of accountability. They also talk about succession planning, self managing firms, and why running your firm like a business is not optional. If you are ready to stop guessing and start building a firm that is profitable, sustainable, and built to last, this episode is for you. Listen in, take notes, and then take action. Go Get Results! Contact Ryan here: Website: www.netprofitcfo.com Email: [email protected]  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]    

Dr. Jean, The Results Queen® reflects on why she started the podcast, how curiosity became the foundation of every conversation, and what makes this simple three question format so powerful for listeners. From hearing guests' journeys, to identifying clear action steps, to uncovering meaningful quotes, this podcast has delivered real world insights across business, leadership, EOS®, Caveman Brain®, strategy, sales, and finance. Dr. Jean also shares what it has been like behind the scenes, the challenges of podcasting, the joy of connecting with listeners, and her excitement for what is coming in year three. This episode is both a thank you and an invitation to continue learning, growing, and getting results together. Go Get Results!!  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]

Dr. Jean, The Results Queen® shared that a new year is not about resolutions. It is about intention. She challenges the idea of "winging it" and invites you to think differently about how results are created. Drawing on insights from EOS®, coaching, and neuroscience, she explores the power of intentional planning, accountability, and consistency over doing more. You will hear why committing just 12 minutes a day to the right habit can create massive personal and professional change, how to stop letting the "how" derail your goals, and why surrounding yourself with the right experts matters more than willpower. Dr. Jean also shares reflections on growth, living without regrets, setting bold goals, and enjoying the life you are building along the way. This episode is a reminder that clarity compounds, consistency wins, and results come faster when you stop overthinking and start choosing with intention. Go Get Results in 2026!!! Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® welcomes John Mitchell, entrepreneur, author, and creator of The Missing Secret methodology, for a powerful conversation that challenges how most people think about success. John shares his journey from CPA to serial entrepreneur and the personal turning point that led him to uncover what he believes is the missing half of the legendary book Think and Grow Rich. Together, Dr. Jean and John explore why most people underperform their potential, how 95 percent of daily actions are driven unconsciously, and why "winging life" keeps so many capable people stuck with average results. John explains the science behind subconscious programming, fear based thinking, and how a simple 12 minute daily practice can rewire habits, build clarity, and move people from reactive living to intentional leadership. The conversation dives into advanced self leadership, the role of emotion and repetition in creating lasting change, and why consistency, not talent or intelligence, is the real driver of extraordinary results. This episode is a deep, honest look at what it truly takes to gain control of your life and step into your highest level of success. Most people never stop to question what is actually driving their behavior. This conversation may change how you see your thoughts, your habits, and your results. Find John here: Website: https://thinkitbeit.com/  Linked In: https://www.linkedin.com/in/john-mitchell-76483654/  Get the Book Here: https://themissingsecret.org/  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® explores what the future of work may look like in an AI-driven world. Inspired by a Wall Street Journal article titled Four New Jobs That May Be in Our AI Future, she unpacks the growing divide between AI skepticism and AI adoption through a candid conversation with her son and a powerful lesson from her grandmother, who believed embracing new technology was the key to staying relevant. Dr. Jean walks listeners through four emerging AI-related roles: the explainer, the chooser, the auditor and cleaner, and the trainer, and explains how these roles could reshape businesses, leadership, and employee development. She also shares how she uses AI as a practical tool for first drafts, communication, and efficiency, while emphasizing the importance of human judgment, critical thinking, and voice. This episode challenges business owners and professionals to move past fear, lean into learning, and intentionally adopt AI to remain current, competitive, and impactful. If you're unsure whether AI is something to fear or something you should already be using in your business, this episode will challenge how you're thinking about it. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® welcomes back fan favorite Kyle Smith, cofounder of Strata Cloud Accountants and creator of the CFO Transformation Program. Kyle shares how his background in teaching, coaching, poker, and finance shaped his approach to developing the next generation of financial leaders. Together, he and Dr. Jean explore the real leap controllers must make to become effective CFOs — shifting from tactical execution to strategic leadership. Kyle breaks down why communication, proactivity, and "being loud" matter far more than spreadsheets alone, and why today's finance roles require forward thinking, critical thinking, and the courage to deliver truth without hesitation. He also reveals how AI, modeling, and group learning help emerging CFOs accelerate their growth while supporting their owners more effectively. If you're a business leader or a rising financial executive, this episode shows exactly what it takes to step confidently into the C-suite. Ready to elevate your financial leadership and transform the way your business makes decisions? Listen now and learn how the CFO mindset can change everything. Find Kyle here: Website: www.stratacloudaccountants.com/gettingresults   Linked In: https://www.linkedin.com/in/kyle-smith-cpa-9582038a/  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® walks you through one of the most important leadership habits you can build: taking stock at the end of the year. As the calendar speeds toward a new season, Dr. Jean explains why reflection, metrics, and intentional planning are essential for keeping both your personal and professional goals on track. She dives into why celebration matters, how to evaluate missed outcomes without judgment, and how to shift your strategic plan when life and business take unexpected turns. You'll learn how to assess what worked, what didn't, and what needs to change as you move into the next quarter and next year. Whether you're ahead, behind, or pivoting entirely, this episode gives you the clarity and confidence to finish strong and start fresh. Ready to close the year with clarity and open the next with purpose? Listen now and set yourself up for real results. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® challenges entrepreneurs to rethink their entire relationship with time. Dr. Jean explains why time is the most valuable currency you have and why replacing money is easy compared to replacing minutes. Through stories from clients, EOS® tools, and insights from experts like Alan Weiss and Gay Hendricks, she shows how delegating low level tasks, elevating yourself into higher value work, and eliminating false deadlines can completely transform your productivity and your life. You will learn how to calculate the true value of your time, how to perform a time audit, and how to shift from scarcity thinking into a mindset where there is always enough time. If you feel like you are constantly working and never catching up, this episode will help you reclaim your schedule and focus on what matters most. Ready to take control of your time instead of letting it control you? Listen now and learn how to treat time like the powerful currency it is. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® explores what it really takes to build a business that runs without you. She reveals how "Smart Person Syndrome," the belief that you must do it all yourself. It keeps entrepreneurs trapped in the day-to-day, and how the Caveman Brain® uses fear and control to block growth. Dr. Jean explains what a self-managing company looks like, how the EOS® Owner's Box works, and why giving your team authority can actually multiply success. Through real examples from business owners who found freedom, she shows that letting go doesn't mean losing control, it means leading smarter, earning more, and creating space for what matters most. Ready to stop working in your business and start living your life? Listen now and learn how to build a self-managing company that gives you freedom and results. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® reveals how the Entrepreneurial Operating System® (EOS®) can be your most powerful tool for succession planning. Whether you're transitioning leadership in a law firm, financial advisory practice, or family business, Dr. Jean shares how EOS® brings clarity, structure, and calm to what often feels like chaos. She explains how to use the accountability chart, scorecards, rocks, and vision tools to map every step of your succession process, so no knowledge is lost and every role is defined. You'll also learn how to manage the Caveman Brain® fears that come with letting go, while empowering your next generation of leaders to step up with confidence. If you're ready to make your transition smooth, strategic, and stress-free, this episode is for you. Ready to turn your succession plan into a success story? Listen now to learn how EOS® can make every transition easier and more effective. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® tackles one of the hardest shifts for entrepreneurs, learning how to step back and let your business run itself. Dr. Jean explains what it really means to build a self-managed company running on EOS® and why sitting in the Owner's Box doesn't mean giving up control. Through real client stories, she shows how founders can create structure, trust their leadership team, and finally enjoy the freedom they've worked so hard to earn. You'll learn how to overcome the Caveman Brain® fears that keep you stuck in the day-to-day, why "letting go of the vine" is essential for growth, and how to design a business that pays you while you live the life you want. Ready to step into the owner's box and let your business run itself? Listen now and learn how to build a self-managed company that works for you. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® explores what really happens when you avoid the tough conversations that could transform your business and your life. Drawing from EOS® principles and Susan Scott's Fierce Conversations, Dr. Jean shares how to "enter the danger" instead of letting your Caveman Brain® keep you stuck in fear and comfort. Through real client stories and practical guidance, she reveals how avoidance drains energy, limits growth, and blocks connection. You'll learn how to identify the fierce conversations you need to have, plan them with intention, and approach them with curiosity instead of confrontation. This episode will inspire you to take that first brave step—because everything changes when you finally face what you've been avoiding. Ready to stop avoiding and start growing? Listen now and learn how to turn fierce conversations into real results. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® dives into one of the biggest revenue killers in business, poor follow up. Inspired by a funny misunderstanding from her early career ("FU ASAP"), Dr. Jean reframes follow up from something awkward and pushy into a powerful system for closing more deals. She breaks down why inconsistent or nonexistent follow up leaves money on the table, how your Caveman Brain® gets in the way, and what to do instead. You'll learn how to map your sales process, use AI to stay consistent, and build a follow up rhythm that keeps your pipeline alive and thriving. Whether you're great at getting in the door or struggle to close, this episode will help you turn follow up into your most profitable habit. Ready to stop losing deals and start closing more? Tune in to this episode and learn how to master the art of follow up. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen®, explores how our Caveman Brain®, the ancient part of our mind focused on safety—can sabotage business growth by making us see risks over opportunities. She reveals why staying comfortable holds us back and shares real-world examples and neuroscience-backed strategies for breaking free of self-protection habits. Learn how to embrace discomfort, communicate in your clients' language, and consistently follow up to achieve real results in business development. Whether you struggle with outreach, growth, or charging what you're worth, Dr. Jean delivers insights you can implement today to help you thrive and grow. Are you ready to silence your Caveman Brain® and take bold steps toward the business growth you've always wanted? Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean,  The Results Queen® discusses the transformative power of coaching, both personally and professionally. She shares insights from working with CEOs, CFOs, and leadership teams implementing EOS®, revealing how just 30 minutes of coaching each week can unlock breakthroughs in collaboration, strategy, and mindset. She discusses why great leaders invest in coaching early, how to identify a strong coach, and what to expect from the process. You'll learn how coaching helps you see what you can't see, overcome resistance, and break through your own "Peter Principle" ceiling. Remember: The best leaders don't go it alone—they get coached. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Dr. Jean, The Results Queen® and registered dietitian Ally Rosen dive into practical strategies for healthy living, even with a busy schedule. Ally shares her personal journey, clarifies the difference between dietitians and nutritionists, and offers actionable tips on meal prepping, balanced eating, exercise, and sleep hygiene. They discuss psychological factors influence our food choices and learn simple habits—like prepping ingredients, prioritizing protein, and establishing a nighttime routine—that can make a big difference. Whether you're an entrepreneur or just looking to improve your well-being, this episode is packed with realistic advice to help you thrive. Don't miss this empowering conversation that will help you fuel your body, sharpen your mind, and get the results you deserve. Find Ally here: Website: https://www.emilymorgannutrition.com/  Instagram: https://www.instagram.com/allyrosen/  Instagram: https://www.instagram.com/allyrosen.rd/  Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]  

Are your attorneys secretly sabotaging your law firm's growth? Dr. Jean exposes the real reason behind the "I don't have time for business development" excuse that's costing firms millions. Discover why retiring attorneys' books of business are hemorrhaging when transferred to other lawyers, and the shocking truth about what associates and partners really mean when they claim no time for business development. Learn Dr. Jean's proven time-efficient strategies: from 5-minute daily phone calls to the psychological "per my phone call" follow-up trick that gets responses every time, plus the game-changing Elevate & Delegate framework that frees up hours for revenue-generating activities. Ready to stop accepting excuses and start growing your firm's revenue by over 30%? This episode will transform how you approach business development forever. Contact Dr. Jean here: Website: www.gettingresultswithdrjean.com Email: [email protected]