E236: LEVERAGING CONSUMER INTENT & PSYCHOLOGY TO PERSONALISE THE ECOMMERCE BUYER JOURNEY - Alan Gormley, Shopbox - THE ECOMMERCE EDGE Podcast - 30 June 2023

Alan is the CEO of Shopbox - https://www.shopbox.ai Shopbox is a SaaS based, game-changing AI sales engine for eCommerce stores Shopbox leverages consumer psychology, shopping and buying patters to personalise all stages of the customer journey Shopbox uniquely and accurately matches your merchandising goals to customer desires Shopbox mimics shop assistant behaviours - a good store assistant sells the product - a great one sells the bundle Shopbox uses smart prompts to generate multiple product purchases in the same visit With Shopbox - one customer click builds a unique store experience around that customer In this episode, Jason & Alan discuss how consumer psychology and buying patterns demonstrate buyer intent and how AI aided customer journeys can improve sales and conversion metrics for brands