E254: What You Must Do When The Customer Says 'Yes', But the Paperwork Isn't Signed

Have you ever had a customer say, “Yes, I’m in,” only for the deal to mysteriously never get signed or started?Getting a verbal yes feels like the hard work is over, but the deal isn't actually won until the paperwork is signed, the deposit is paid, and the project is moving forward.In this episode, you'll learn how to keep momentum after the customer says yes and avoid losing deals to delays, distractions, or uncertainty.In this episode you'll discover:Learn how getting face-to-face with the customer can turn a verbal yes into signed paperwork before anything changes their mind.Discover how to close smaller or remote deals immediately using phone calls, digital signatures, and payment links.Find out how to agree on clear timelines and next steps while keeping control of the sales process instead of handing the momentum back to the customer.Press play to learn how to turn more verbal yeses into signed, paid, and completed jobs instead of letting promising deals slip away.New episodes every Monday, Wednesday and Friday.Take our Free Quote Quiz now to Kickstart Your Sales Growth:https://quiz.typeform.com/to/ByHoaj2bSales & Marketing Workshops with Ben Wright:https://space.1111studios.com.au/workshops-waitlistTo see how we’ve helped business grow their sales:Read Client ResultsWatch TestimonialsOr email Ben if you would like to get in touch: [email protected] podcast helps the entrepreneur, founder, CEO, and business owner in the trade, construction and industry segments, regain focus, build confidence, and achieve measurable results through powerful sales training, effective sales strategy, and expert sales coaching—guiding every sales leader, sales manager, and sales team in mastering the sales process, optimizing the sales pipeline, and driving business growth while fostering leadership, balance, and freedom amidst overwhelm, stress, and potential burnout, creating lasting peace of mind and smarter decision making for every California business and Australia business ready to scale up with excellence in sales management , through refined sales processes, proven trade sales techniques, and strategic sales leadership that strengthens sales process execution, accelerates sales team development, builds stronger sales teams, improves time management for sales, drives resilience and results, increases team results across the construction industry and wider industry sales sectors, and supports sustainable trading growth that continues to drive results through an effective management process in modern trade sales.