E54. James Vivian on Building a Beauty Business That Lasts

Send us Fan Mail In this episode of the Beauty Business School Podcast, Kimberley sits down with James Vivian, a business expert who’s rebuilt clinics from the ground up and knows what it takes to thrive in the beauty industry. James shares the hard truths no one talks about: late nights, burnout, and trying to do everything yourself. He’s faced the chaos of running a clinic during COVID, managing clients and staff, unitl he realised that creating systems and structure is what keeps a business running. They dive into: 🛠️ How to build a business that actually works, even when life gets chaotic 💬 Turning client experiences into loyalty, it’s not just about the treatments 🔥 Navigating ethical marketing and APRA guidelines 🧠 Avoiding burnout and showing up for your clients and team 🤝 The power of community: leaning on peers, mentors and other business owners when times get tough James shares insights on growing your salon, keeping clients for life and building a business that supports you as much as your clients. Follow James on Instagram: @JamesVivian Are you looking to level up your salon in 2026? Every beauty business owner needs Beauty Business Foundation, this is the KEY areas you need to have a successful beauty business. Want to learn more? https://beautybusinessschool.com.au/beauty-business-foundations-2025/ Loved it? Leave a five-star review, it helps more beauty business owners find the show.