E670:📦AI RETURNS & WARRANTY MANAGEMENT FOR B2B'S | ALEX WITCPALEK - CONTINUUM AI | B2B COMMERCE CORNER #152 | THE ECOMMERCE EDGE Podcast episode artwork

EPISODE · Apr 29, 2026 · 54 MIN

E670:📦AI RETURNS & WARRANTY MANAGEMENT FOR B2B'S | ALEX WITCPALEK - CONTINUUM AI | B2B COMMERCE CORNER #152 | THE ECOMMERCE EDGE Podcast

from THE ECOMMERCE EDGE Podcast with Jason Greenwood · host Jason Greenwood

📦 Alex is the Founder & CEO of Continuum AI - https://gocontinuum.ai📦 Continuum is an AI first SaaS platform that provides AI Agents for B2B Returns & Warranty Processing📦 Continuum was designed for Distributors & Manufacturers, because humans should be focused on high-value activities.📦 Continuum solves for the most complex & costly transactions for distributors and manufacturers and the most painful for customers📦 Continuum believes that managing claims and returns is manual work and it replaces all that manual work with smart AI agents that can handle the complex workflows associated with B2B returns management📦 In this episode, Jason & Alex discuss how Continuum came to be and why they decided to focus on B2B returns, instead of the generally simpler B2C/DTC returns processEnjoy!

📦 Alex is the Founder & CEO of Continuum AI - https://gocontinuum.ai📦 Continuum is an AI first SaaS platform that provides AI Agents for B2B Returns & Warranty Processing📦 Continuum was designed for Distributors & Manufacturers, because humans should be focused on high-value activities.📦 Continuum solves for the most complex & costly transactions for distributors and manufacturers and the most painful for customers📦 Continuum believes that managing claims and returns is manual work and it replaces all that manual work with smart AI agents that can handle the complex workflows associated with B2B returns management📦 In this episode, Jason & Alex discuss how Continuum came to be and why they decided to focus on B2B returns, instead of the generally simpler B2C/DTC returns processEnjoy!

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E670:📦AI RETURNS & WARRANTY MANAGEMENT FOR B2B'S | ALEX WITCPALEK - CONTINUUM AI | B2B COMMERCE CORNER #152 | THE ECOMMERCE EDGE Podcast

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📦 Alex is the Founder & CEO of Continuum AI - https://gocontinuum.ai📦 Continuum is an AI first SaaS platform that provides AI Agents for B2B Returns & Warranty Processing📦 Continuum was designed for Distributors & Manufacturers, because humans...

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