E71 From “Good Morning Girl” to Game-Changing Leader: The Power of Being Seen

Ann Cvelich’s hospitality journey began long before titles, accolades, or leadership roles. It started with a pot of coffee, a warm smile, and greeting guests before they had their first sip of the morning.In this episode of The YES Show, Christine Trippi sits down with Ann to explore what nearly four decades in hospitality truly teaches you, about leadership, resilience, and the power of how you make people feel.From her first role as a “good morning girl” at the JW Marriott Camelback Inn, to earning her Quarter Century Club and spending 38 years with Marriott, Ann shares the pivotal moments that shaped her career.💡 What You’ll Learn• Why great leaders don’t always give you what you want, they give you what you need • How early frontline roles build confidence, grit, and people skills that last a lifetime • The power of preparation when opportunity (or VIPs) walk through the door • Why speaking up early can prevent bigger problems later✅ Action Items• Identify one leader who sees your potential and ask for honest direction• Prepare before every high-stakes moment so confidence replaces fear• Practice proactive communication instead of reactive explanations🔗 CONNECT WITH CHRISTINE📍 Website – https://www.thewisepineapple.com/📍 LinkedIn – https://www.linkedin.com/in/christine-trippi-56105311📍 Instagram – https://www.instagram.com/the_wise_pineapple/📍 YouTube – https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍 FREE Facebook Group for Hoteliers – https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍 Join the Crown Society – https://www.thewisepineapple.com/crown