E84: Talking CLV, RFM, CAC and all things Customer w/ Juliana Jackson, Omniconvert - At the Coalface Podcast - 24 June 2021

Juliana Jackson is the Chief Growth Officer at Omniconvert - https://www.omniconvert.com/reveal Omniconvert is a SaaS software company that offers their Explore, Reveal, Adapt and Survey platforms for 360deg actionable customer insights and predictive analytics. Their tools span the spectrum of both quantitative and qualitative data points to allow eCommerce and omni-channel merchants to market to and more importantly SERVE their customers better. Juliana is a no-holds-barred straight talker so buckle up for some customer centric truth and f-bombs! :-)