Edición Podcast - Conversaciones de CRM La Humanización De La Experiencia En El Call Center

from Podcast de CRM con Jesús Hoyos · host Jesus Hoyos

Conversaciones de CRM Episodio 6427 de abril de 2021 1PM ESTLa humanización de la experiencia en el call center#conversacionesdecrm #cx2advisory #cxEdición Podcast - Conversaciones de CRM La Humanización De La Experiencia En El Call CenterConversaremos con Esteban Kolsky, SAP Chief Evangelist, CX, y con Eugenia García Aguirre, Directora General del Instituto Mexicano de Teleservicios sobre la humanización de la experiencia en el call center.El impacto del contact center en la experiencia del cliente con toda esta nueva normalidad. ¿Qué significa toda esta humanización de la experiencia del cliente con las interacciones en el call center?#contactcenter #callcenter #customerexperience #sapcx#FacebookLive #LinkedInLive #YouTubeLiveSupport the show¡Hablemos!Solvis Consulting - servicios de implementación y auditoria de CRM, Omnicanalidad y Datos.Cx2Advisory - servicios de coaching y mentoría de CRM, apoyo a proveedores de CRM como analista independiente e influenciador.Conectemos en LinkedIn.Agenda 30 minutos para ver como colaboramos.

Episode metadata supplied by the publisher feed · Published May 16, 2021

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Edición Podcast - Conversaciones de CRM La Humanización De La Experiencia En El Call Center

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