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EPISODE · Apr 11, 2025 · 11 MIN

El Cliente al Centro

from Pasión CX

En este episodio de Pasión CX, exploramos qué significa realmente poner al cliente en el centro de la estrategia de una organización. ¿Es solo una frase de moda o una verdadera filosofía de trabajo? Acompaña a Eva Guerrero mientras conversa sobre los retos, beneficios y prácticas clave para construir una cultura centrada en el cliente que genere valor real y sostenible. Ideal para líderes, equipos de experiencia, marketing y todas las personas que quieren transformar la forma en que las marcas se conectan con quienes las eligen.

Episode metadata supplied by the publisher feed · Published Apr 11, 2025

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El Cliente al Centro

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Via Podcast Melvin Rivera Hola soy Melvin Rivera del Blog Vía Pódcast, la Academia de Podcasting y productor de NotiPod Hoy. Mi pasión es ayudar a emprendedores, profesionales y personas apasionadas a usar los podcasts para informar, entretener, inspirar y educar. En este pódcast respondo a las preguntas más frecuentes que recibo en el Grupo Privado de FB "Preguntas sobre Podcasting" y en las redes sociales. Cada capítulo está lleno de consejos y buenas prácticas que te ayudarán a crear, lanzar o mejorar tu pódcast.Algunos de los temas son planificación, creación de contenidos, equipamiento, software, edición de podcasts, herramientas digitales, marketing y monetización.Ponte lo auriculares y aprende cómo utilizar efectivamente un pódcast en tu estrategia de marketing o en tu propósito transformador. This is Product Management DISQO DISQO's podcast features the brightest minds fueling product teams. Subscribe to learn how product management and strategy are being driven by putting customer experience (CX) front and center.Learn more and subscribe at tipm.feedbackloop.com Inspiring Women In CX Clare Muscutt By way of introduction, my name is Clare Muscutt and I have the pleasure of hosting and producing this new female-focused Customer Experience initiative. I had the idea that we needed a space for women when I appeared in CX Magazine’s Top 50 stars as the UK’s Top Female Influencer last year. It seemed strange to me that in a disproportionately female industry that the rest of the Top 5, were male. My newly found platform meant women started to reach out to me for help on social media and I found it surprising that they found me inspiring. I helped wherever I could, sharing my personal career story and experience of successes and ‘failures’ on the corporate road to starting my own company. I saw my mentees getting braver and felt tremendous pride at seeing them go for bigger opportunities, start their own blogs, try their hand at public speaking and some even make the jump to freelance. The theme that repeated over and over again in these conversations was the shared feeling of

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This episode was published on April 11, 2025.

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