EPISODE · Oct 3, 2022 · 10 MIN
Elements of great bot design
from Experience CGI
Making customers feel like they’re engaging with a real person rather than a bot is primarily a product of skillful design. In this podcast our experts discuss how design seems to be the most overlooked part of Conversational AI, why it’s so important, and a design hack businesses can use to improve the customer experience.
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This episode is 10 minutes long.
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This episode was published on October 3, 2022.
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