Experience CGI

Discover why people are the key to transformation success, and how value-focused change management and enablement ensures adoption, impact and measurable business outcomes. 

Explore how industry leaders are embedding inclusivity for stronger results, talent retention, and creating environments where people can thrive.

Our experts explore how AI makes dynamic pricing smarter, balancing regulation, profit, and customer experience in a changing UK energy market. 

Explore how the insurance industry is transforming in response to uncertainty – rethinking resilience, risk and the role of people in successful change. 

Discover how AIOps brings control, visibility and intelligence to cloud operations – simplifying complexity and powering sustainable transformation.

Explore how modern operating models help align your organisational strategy with successful delivery and transformation – forming a key foundation of your digital backbone.

We discuss how CGI SovereignOps is helping UK organisations secure critical services and data through full control, future-ready technology, and local skills.

Discover how an end-to-end digital backbone approach to digital transformation empowers organisations to evolve, stay resilient, overcome challenges, and achieve strategic outcomes. 

Explore how organisations can create meaningful transformation with ServiceNow, aligning strategy, AI, and users’ needs to unlock long-term value.

Discover how organisations can evolve their service desks to deliver more than just IT support – empowering agents, personalising service, and blending the best of human and AI. 

In this new podcast episode in our AI for Industry series, our host, banking expert, Sean Devaney explores the potential of artificial intelligence in financial services industry. He’s joined by Charlotte Wood, Global Head of AI and Innovation at leading asset manager, and CGI client, Schroders.

How can your business encourage bold thinking while maintaining stability? What does it take to turn employees’ new ideas into smarter, scalable solutions? Listen to this episode of our Talking Transformation series to uncover our insights for long-lasting innovation.

How is AI shaping higher education and cybersecurity from campus to industry?Experts from Cardiff University and CGI discuss how AI and data science are being used to create innovative solutions to cyber security and societal challenges. 

In this podcast episode our experts discuss how AI adoption has evolved from early caution to real-world impact, driving productivity, insights and transformation, and they look at the challenges faced across industries. 

Experts from Anglia Ruskin University and CGI discuss how AI-human collaboration is reshaping Higher Education, enabling personalised learning, research innovation, and adaptive skills for future careers. 

Our expert Adam Kobeissi explores AI's potential in the justice system with Matthew Cain, the Chief Digital Information Officer (CDIO) at the Crown Prosecution Service (CPS).They discuss the role of AI (Artificial Intelligence), exploring its benefits, challenges, and practical applications in bringing prosecutions. 

In the the third podcast in our series exploring User Experience, we look at human-centred design, exploring some of the psychology behind these design decisions and how they shape our interactions with digital products.Join our experts as they discuss all this and share why psychology is so important for us a designers. Alex Lowe, Senior UX StrategistJake Fernandes, Senior UI Designer  Find out more about CGI in User Experience and how we are creating unique experience through insight and supporting our clients on their user experience journeys. 

Our expert Adam Kobeissi explores AI's potential in the healthcare industry with renowned cardiologist Dr Ameet Bakhai. They discuss how AI can improve care, research, and communication, while addressing ethical concerns. 

The FCA's investigation into auto finance discretionary commissions has caused a surge in customer enquiries for lenders.Could AI help firms deal with complaints and respond more efficiently? 

There’s plenty of discussion around AI horizon scanning, but in this episode our two AI experts Russell and Diane look at applying AI to the real world…now. 

The second podcast in our series exploring User Experience, we look at planet-centred design, the environmental impact of the internet, and how we can decrease our carbon footprint.Join our experts as they discuss all this and share ways we can all become more sustainable.

Experts from Delta Wellbeing and CGI discuss the importance of partnerships and collaboration across health and social care.  

Experts from Delta Wellbeing and CGI discuss how technology can increase the focus on proactive lifestyle monitoring and keeping us safe and well in our day-to-day lives.

Experts from Delta Wellbeing and CGI discuss how health and care organisations are managing the real mixed economy of new technologies trying to work alongside old.   In the first of our series focusing on digital health and care, we look at today’s challenges and how the right digital technology can overcome these and pave the way for a new model of care, putting patients first at the heart of the services being delivered.Join our experts as they discuss the day-to-day challenges faced in the health and care sector and the changing perspective on technology-enabled care.   

Join CGI UK & Australia's Chief Sustainability Officer Mattie Yeta and Customer Success Manager at AiDash Morag Leopoldt as they discuss how satellites and AI are revolutionizing the data and insights required for sustainability.Learn how these technologies are being used to improve health, safety, efficiency, and sustainability across all industries, including recent projects within the SEEDS programme to predict water pollution with high levels of accuracy.Mattie and Morag will also explore how to encourage more people, particularly the younger generation, into this field and whether more collaboration is necessary to develop the field further.

The first in our series based on revolutionising Human Centred Design, we explore the impact on AI and what it means going forward with our hosts Alex Lowe, a Senior UX Strategist and Jake Fernandes, a Senior UI Designer both working across multiple User Experience based projects within CGI. Join the discussion as introduce AI, what it is, how it is revolutionising many industries and what it can do. We also explore the impact it is having and what our experts think will be coming next within this ever changing industry. 

Join us as we speak with Jacqueline, Director of Consulting Services and member of CGI’s Women’s Network. We discuss Jacqueline’s journey into STEM and CGI and how our Women’s Network is supporting members to bring their whole selves to work. 

We speak with  Adam Pickering, Director of Consulting Delivery, and a member of CGI's Neuroverse, group Network, a sub section of the UK Disability Network. We explore how Adam navigated his career into STEM and the support CGI and its networks can provide for neurodivergent members.

Join us as we speak with Luce, a Software Engineer Degree Apprentice and member of  CGI’s LGBTQ+ Network. We discuss their journey into STEM and CGI and how our LGBT+ Network  is supporting members to bring their whole selves to work. 

Join our conversation with Rida, an Aircraft Software Engineer and member of CGI’s BAME Network. We talk about her experiences getting into a STEM career and how she finds working at CGI and being part of our BAME Network. 

This podcast looks at the difference between PQC, Quantum Cryptography and Quantum Computing? But also whether these are areas that banks and financial organisations should be considering.

Generative AI has created lots of excitement but there are also concerns about the rate of development. How do we manage and mitigate the risks that this new flavour of AI brings? 

Our expert Cheryl Allebrand is joined by Marcus Falk from Zoom, to discuss the possibilities digital transformation brings and how it will improve outcomes for people. 

Our experts discuss the importance of building quality processes to change work, deriving value from sustainable improvements, while enhancing the experience for both employees and customers. 

In this podcast Chantal Constable and Louise Day discuss their personal journeys through the Insurance industry, from humble beginnings to where they are now. 

As we celebrate the first World Seagrass Day, join CGI and Project Seagrass to learn about the incredible role seagrass plays in protecting our planet. The podcast will also explore CGI’s development of a new open-source algorithm launching today that helps locate, quantify, and track seagrass meadows in and around the UK region. 

ChatGPT has quickly brought AI to the masses with over 100 million users just 2 months after launching. What will the impact be on Conversational AI development? 

CGI’s energy renewables team discuss the valuable role of data in bridging the gap between conventional and renewable energy generation. 

In this podcast, our Insurance experts explore how to drive meaningful change in the industry.Head of Insurance, Daren Rudd talks to Sarah Oldreive, Head of Product; Strategy, Innovation and Architecture about how assumption can be the enemy of change, and why it's important to talk to your people on the ground to make any change programme a success.

This podcast episode kicks off a new discussion on an emerging technology area…quantum computing. Neville Richards, Head of Advanced Operation Technology talks to our Head of Emerging Technologies, Steve Evans about what it is, where it may be relevant and how he sees it evolving. 

In this new podcast our experts discuss the importance of access to systems to create meaningful interactions and measurable outcomes for customers.

Ever wondered how a bot understands so many different accents and dialects? In this podcast our experts discuss this and many other aspects that need to be considered to make a great bot. 

Making customers feel like they’re engaging with a real person rather than a bot is primarily a product of skillful design. In this podcast our experts discuss how design seems to be the most overlooked part of Conversational AI, why it’s so important, and a design hack businesses can use to improve the customer experience.

Constant change in the payments business is a fact of life, from the need to comply with global regulatory requirements such as ISO 20022, to the implementation of the latest technologies to improve customer service. That need for change is likely to only get bigger and more demanding in the years to come. In this podcast our experts discuss how financial institutions can exploit the opportunities brought by access to real time data to increase operational efficiency and agility while enhancing the customer experience. But how do you go about changing the entire organisation to be real-time?

Created in the metaverse, about the metaverse.CGI UK President Tara McGeehan  and our Head of Emerging Technologies, Steve Evans explore the topic. What is the metaverse and how they see it evolving but also what we are hearing at CGI from our clients and within our industry on the topic. 

This podcast explores our latest topic of Conversational AI and why now is the time for businesses to take advantage of it in their everyday operations. 

This podcast explores how design sprints are an important aspect of Advanced Analytics. Our experts look at how you can take clients from a use case or idea to a proper solution and how the collaborative design sprint concept can help shape, test and explore advanced analytics ideas to unlock value for the organisation. 

Our International Women's Day panel discussion, hosted by our Women’s Network, where we discuss at the varied careers of our panel and discuss practical ways we can help to break the bias in the workplace. Panel members include:- Tara McGeehan - President UK & Australia, CGI- Donna Kelly - Business Unit Leader and DE&I Lead, CGI- Rebecca Lawrence – CEO, Crown Prosecution Service- Nicky Jennings - Group Transformation Director, TalkTalk

This podcast explores the increased importance of digital experience and examples of where enhancing experience can help differentiate an organisation including Human Centred Design (HCD). 

CGI health experts Justene Ewing and Stuart Parsons discuss the digitalisation of health and care and how it is being integrated within the home.