Elevate Springfield featuring Mylas Copeland: Elevating Through the Power of Enhancing the Client Experience and Caring for the Community

Send us Fan MailSummaryIn this conversation, Robert Ferriell interviews Mylas Copeland to discuss the  the transition from radio to the automotive industry, and the importance of customer service. They explore how innovations in technology and customer experience are shaping the automotive landscape, as well as the significance of community involvement and leadership roles in local organizations. Mylas discusses his deep involvement in community initiatives, including business development through the Springfield Sangamon Growth Alliance, and support for law enforcement and military families through his foundation. He shares insights on personal growth, community engagement, and enhancing the fan experience at University of Illinois sporting events. Mylas emphasizes the importance of taking time for oneself and caring for the community, advocating for action over talk to drive positive change.TakeawaysI got into the car business completely by accident.Customer service is about how you make guests feel.Creating a Disney type experience is essential.Customers are more informed than ever before.Community involvement is crucial for business success.The Peacekeepers foundation supports law enforcement and military families.Engaging with the community enhances personal fulfillment.Conflict in teams can lead to growth and truth.Caring for the community is essential for collective success.Join The Elevate Insider:https://bigdogbc.com/elevateFacebook:  @robertferriell   @elevatespringfieldYoutube: @robertferriell10X Health:  https://10xhealthnetwork.com/BIGDOG