Embrace Technology With Heart and Mind

from Retail Disrupted Hosted by Natalie Berg

Live from Barcelona, Pieter Van den Broecke, EMEA Leader, Supply Chain Commerce Strategies at Manhattan Associates joins Natalie to discuss: Europe's retail CIOs - what's keeping them up at night? Generative AI – what are the opportunities and challenges? Customer experience - how to service your customers in real-time and learning to trust AI to be the first port of call. Why giving shoppers greater control post-purchase is a win for retailers, customers and the planet. Unified commerce – what does this look like in practice and where are the opportunities going forward? Why Pieter believes the digitization of physical retail isn't over. More on Manhattan Exchange.

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Embrace Technology With Heart and Mind

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How long is this episode of Retail Disrupted?

This episode is 21 minutes long.

When was this Retail Disrupted episode published?

This episode was published on October 14, 2024.

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