Emotional Intelligence With Cara Silletto (Part 2) | S1: Retention - E.2

In this episode, Leigh continues her discussion with Cara Silletto, President and Chief Retention Officer at Magnet Culture. This time Leigh and Cara explore emotional intelligence in the workplace. Our emotions impact our behavior and decision-making. Leaders with high levels of emotional intelligence can regulate employees’ emotional responses to changes, better communicate bad news, and diffuse difficult situations. Key Takeaways [1:45] The importance of leaders with emotional intelligence. [7:00] The value of open communication and trust. [11:50] Key factors that contribute to employee retention. Additional Resources Want to view the episode transcript? Access it here: https://www.relias.com/podcast/emotional-intelligence