"Employee Experience Design" con Raffaele Boiano FIFTH BEAT [Future-Ready!]

from That's Y - Generazioni al Lavoro! · host Giulio Beronia

Perché è importante la UX come mentalità per disegnare i processi di lavoro?Con Raffaele Boiano, Ceo & Co-Founder di FIFTHBEAT, esploriamo il mondo che disegna servizi per le persone con le persone.Dall'incontro tra la disciplina del design e l'organizzazione del lavoro emerge l'importanza del mettere le persone al centro dei processi e delle loro esperienze.Riflettiamo sui cambiamenti dell'ergonomia e dell'architettura dei workplace a partire dalle generazioni e le loro visioni del mondo per tuffarci negli approcci etnografici e nel design thinking per evitare i paradossi della "caffettiera del masochista" HR, laddove i processi sono disegnati male, e la loro applicazione si rileva impossibile o frustrante.Sottolineiamo infine il passaggio dal transactional al reflective work, dove la ri-umanizzazione del lavoro passa attraverso un uso sapiente delle narrazioni.Approfondimenti: https://fifthbeat.com; www.ipresslive.it/spokesperson/718/raffaele-boiano; BEATCAMP: www.ipresslive.it/comunicates/57993/la-prima-giornata-del-beat-camp-la-conferenza-internazionale-dedicata-al-mondo-del-design-organizzata-da-fifth-beatSPECIAL GUEST PLAYLIST (https://spoti.fi/2Mr6bfk )La canzone suggerita da Raffaele: "Love will tear us apart" dei Joy Division (www.youtube.com/watch?v=zuuObGsB0No)FOLLOW ME! -------------> https://znap.link/thatsY IG: www.instagram.com/giulio_thatsyLinkedIn: www.linkedin.com/in/giulioberonia FB: www.facebook.com/ThatSyouth Website: www.thatsy.net

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