Employee Performance: How to Improve, Track, and Measure the Quality of your Workforce

Jay Henderson is the owner and founder of Real Talent Hiring. His company is dedicated to helping clients take the guesswork out of people performance using their one of a kind objective metric system Real Talent.  Unlike many hiring assessments, the Real Talent Hiring Assessment helps employers evaluate candidates based on performance-focused metrics, which are universal, rather than behavior-based data that can and does change with mood and manipulation.  Jay has helped mega-giants and Fortune 500 companies on down to solo and small law firms improve the quality of their workforces. In this episode, Jay and I will discuss: The 10 Toxic Thinking Patterns and their function in your law firm 3 Key Questions for all employees: Can they do the job, Will they do the job, and Will they do the job to your specifications 5 Steps to Human Decision-Making Theory What differentiates the Real Talent Hiring assessment from the DISC, Kolbe, Meyers-Briggs and other assessment tools The weight to be given to an Assessment versus other screening/hiring data The interplay between Actions and Results in employees Creating sustainable change over time Coaching to optimize performance