Employees Don’t Hate Change. They Hate How You Lead It | Kat Kearsey - Marriott International

Change doesn’t fail because of strategy decks. It fails because of people. And more specifically, how leaders handle them. In this week’s episode of Out of Office, Kat Kearsey, Senior Director of Change Management at Marriott International, lets us in on what really happens inside large organisations when transformation is announced. The town halls. The strategy rollouts. The polished messaging. And then the resistance that follows. From change fatigue and leadership blind spots to why employees resist the way change is delivered, this is a real conversation about the human side of organisational transformation. Mark and Kat talk about: ↳ Why employees are not the problem in failed change programmes ↳ What leaders misunderstand about resistance ↳ How change fatigue builds and damages culture ↳ Why leadership behaviour determines whether transformation succeeds ↳ What organisations in fast moving markets must rethink right now If you are leading a team, navigating transformation, or wondering why your change initiatives are not landing, this episode will challenge you to look in the mirror.  Catch the must listen episode now. Chapters 00:00:00 Opening: The People Side of Transformation - What Change Management Really Means 00:01:40 The Middle East Change Paradox: Fast-Paced Growth Without Proper People Management 00:03:13 The Internal PR Problem: Why Companies Don't Invest in Change Management 00:07:57 Gen Z vs The Old Guard: Managing Change Across Generations 00:09:12 The Attraction Crisis: Why Dubai Is Hiring Like Crazy But No One's Getting Hired 00:11:09 The Retiree Solution: When Young People Won't Work in Hotels Anymore 00:12:08 AI Will Delete Your Job: The Five-Year Skills Revolution 00:16:10 The Dubai Job Market Reality: Flooded, Competitive, and Brutal 00:17:53 Red Flags and Networking: How to Actually Get Hired in the Middle East 00:19:18 Europe vs Middle East: Why This Region Embraces Change and Europe Resists It 00:22:42 Mass Redundancies and Survivor Guilt: The Right Way to Let People Go 00:24:49 The Eggshell Culture: When Fear of Change Destroys Organizations Listen on: Spotify: Apple:  Connect with Kat:  LinkedIn: https://www.linkedin.com/in/katkearsey/ Instagram: https://www.instagram.com/katkearsey/  Follow Our Host: Mark Timms: https://www.linkedin.com/in/marktimmsgrg/