Ep 11: Stage vs. Booth: Building Trust Across the Divide with Landon Boggs

The tension between the stage and the booth is one of the most common — and least talked about — dynamics in church production. In this episode, Gabe sits down with Landon Boggs, Experience Director at New Point Community Church (six campuses across eastern Ohio), for an honest, behind-the-scenes conversation about what it actually takes to lead both sides of the room well.Landon brings a rare perspective: decades of experience as a working musician and worship leader, now in an executive leadership role overseeing worship, production, video, and communications across a multi-site church. He’s lived on both sides of the tension — and he has a lot to say about it.This one covers a lot of ground: why production people are so often misunderstood by the leaders above them, what it looks like to lead people who are technically smarter than you, how to build a culture where volunteers become reproducers, and why trust — not title — is the real currency between the stage and the booth.Landon also tells the story of a young intern who had no idea what he was doing but was too good to let go — and what happened when a leader chose to invest instead of automate.Topics include:* The unique burden of leading highly capable, ministry-minded technicians* Why production people generate almost none of their own workload* Automation and AI: where to draw the line with volunteer positions* Building a pipeline from volunteer to staff (a real story, not a framework)* What worship leaders wish their production teams understood — and vice versa* Why you don’t need a microphone to lead worship This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit houselightspod.substack.com