Ep 110 - Ryan Ragan and Tony Mercury | Why Every Shop Owner Needs to Go to ASTA episode artwork

EPISODE · Aug 11, 2026 · 42 MIN

Ep 110 - Ryan Ragan and Tony Mercury | Why Every Shop Owner Needs to Go to ASTA

from Confessions of a Shop Owner · host Mike Allen

Tekmetric opened my eyes to just how much a good SMS will do for a shop. Their software is top of the line, and with them, so is my shop. Try them for yourself HEREASTA is coming up September 24-26 in Raleigh. Be there or be square, dog! Register now and use code Confess25 for $25.00 off your registration. Sign up HEREMy marketing before and after signing up with Turnkey Marketing is pretty scary. In a good way. Get your marketing right today HERETired of your shop’s social media looking like every other repair shop on the internet? Stand out with 47 Consulting. Learn more HERE Make your techs happier with Detect Auto. They'll stop getting "check noise" or "check vibration" from advisors with the customer concern tool. It will CHANGE YOUR LIFE. Book a demo HERESend your service advisor to hands down the BEST service advisor training in the industry (even other coaching companies agree). It's Elite Worldwide's Masters Program. The next one is happening in Dallas Texas, September 10-12. Learn more HEREIn this episode, Mike Allen, Ryan Ragan, and Tony Mercury dig into the power of networking and relationship-building at automotive industry events like the ASTA Expo. They talk about how rapid advances in technology, especially AI, are reshaping both vehicles and shop operations. They also stress the huge benefits that come from dropping egos and openly sharing struggles, with honest conversations paving the way for growth and support among shop owners.Wanna win a ticket to ASTA? If you're a shop owner who has never been, register to WIN HERETimestamps:00:00 Survivor-Style Competition: The ASTA Expo Gets Wild01:36 Why Every Shop Owner Needs Car Tribe Connections04:01 The Miata, the “Fun Car” & Shop Owner Cred10:08 The Future of Self-Driving, Subscription Cars & AI in Auto Repair12:16 From T-Mobile Number to Success: Meet Tony Mercury18:01 The Honest Shop Owner Life Cycle (and Why We Stagnate)20:08 Crushing Ego and Building Teams in the Shop25:46 Why First-Time Expo Attendees See HUGE Growth26:07 The Ultimate Training and Networking Lineup at ASTA30:01 Inside the ASTA Survivor Pre-Party: Obstacle Courses, Axe Throwing & More32:28 How to Win Free Tickets & Why You Have No Excuse33:14 The 80+ Classes that Actually Move the Needle in Your Shop36:24 Shop Owners Only: No-Vendor, No-BS Roundtables40:08 Raw Entrepreneur Talk, Family Fails, and Real-Life Shop Disasters42:02 How to Get Involved, Confess, and Join the Next Event

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Ep 110 - Ryan Ragan and Tony Mercury | Why Every Shop Owner Needs to Go to ASTA

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