Ep 115: From Nearly Closing to Out of Rooms

Reservoir Medical Group has been open since 1960. Four generations of patients. A fifth now starting.For 10 years the Medicare freeze made it hard to keep the doors open. Then COVID hit on top of it. When Sachin asked Lindsay Hyde what she was trying to solve when she first joined Project X, her answer was three words: "We were trying not to go under."She didn't. Six years after taking a leap of faith and moving from 9 consult rooms to 13, they're at capacity. A nurse recently couldn't find a free room to run a health assessment. Now Lindsay is in conversations with the shopping centre about knocking on the neighbours' door.What You'll Get From This EpisodeHow a four-person management team ended the era of good ideas dying quietly in the hallwayFive previous registrars returned as fellows -- the retention number that tells the whole story"If you don't do your business CPD your Practice might die" -- the reframe that cuts through every vocation argumentThe Roger Federer principle Lindsay borrowed from Todd and never put downHow the leap from 9 to 13 rooms worked, and why 12 months later they were nearly out of room again.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here