Scale My Clinic

Most Practice Owners don't decide they need a partner, then go looking for the right one.Someone asks to buy in.And suddenly the question becomes, “Should I say yes?”That's where things can go sideways.Because taking on a partner isn't just selling equity. You're giving someone access to risk, decision-making, profit, and the future value of the business.In this episode, Todd and Sachin share the four things they look at before bringing someone into ownership, why similarity is often overrated, and how to test a potential partner before you're locked in together.What you'll get from this episode:The four things you're really giving away when you sell equity in your PracticeWhy a partner who thinks exactly like you can be a liability, not an advantageHow to test disagreement, temperament and decision-making before you commitWhy selling equity for cash can be far more expensive than borrowing moneyWhat happens when one Owner drives the growth and everyone else shares the upsideResources MentionedWhy GP Partnerships Fall Apart (And How To Fix Them)How a Junior GP Chose the Right Practice to Buy Into.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Register Here3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click Here.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Only 20% of GPs would consider Practice Ownership today. It used to be 45%. The RACGP asked the ones with doubts why, and 80% said the same thing: they're not sure it's viable.Mark Sujecki has been a Practice Owner for 30 years. Two multi-doctor Practices in Mount Martha, ten doctors running through the main one at any time, and he still surfs, plays tennis, and volunteers overseas most years. He built the business so it can run without him in the room.Todd sits down with Mark to get into how he actually engineered that – what he handed over, what he held onto, and why the Owners who get their time back are usually the ones who stopped trying to run everything themselves.What You'll Get From This EpisodeWhy Mark bought in for control, not money, and what that means for choosing your own partnersThe two-clinics-one-culture model, and how it runs without micromanaging either siteHow Mark made himself less essential to the Practice without shrinking the businessThe team every new Owner needs before they buy in, and why "smarter than you" is the standardWhy 80% of GPs think ownership isn't for them, and the one question that changes their answer.....Mark Sujecki: Mark Sujecki is a GP and co-owner of two multi-doctor Practices in Mount Martha, Victoria, and has been a Practice Owner for over 30 years.Connect with Mark: LinkedInConnect with Todd: LinkedIn.....P.S. Whenever you're ready, here are three ways Scale My Clinic can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Register Here3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click Here.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

On 1 October 2026, surcharging card payments becomes illegal in Australia.The RBA says the change is about transparency and lower costs for consumers. The problem for GP Practices is that the underlying card fee doesn't disappear. Someone still has to pay it.And depending on how your money flows, that could be your Practice or your GPs.Todd recently taught this live to our Project X Members. One Owner thought the impact would be tiny. Once she ran the numbers, she realised it affected seven or eight of her GPs.In this episode, Todd and Sachin walk through what actually changes, where the cost can land, the maths behind the fee increases needed to break even, and how to handle the conversation with your team.What You'll Get From This EpisodeWhy removing the surcharge doesn't remove the fee, it just changes who pays itThe maths behind a 1.5% surcharge becoming a 4.3% fee rise for your Practice, or 2.3% for the GPThe hidden exposure many Owners haven't checked: GPs and tenants paying service fees or rent by cardWhy cash, bulk billing and direct bank transfers can create problems of their ownTodd's four rules for navigating the change with your team.....Free ResourceDownload The Surcharge Reset™ Playbook to work out what card collection is actually costing your Practice, compare the four ways to handle it, catch the edge cases most Owners will miss, and take the right conversation to your GPs before you make a change.Download the Playbook here: https://smc.expert/The-surcharge-reset-playbook-d.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Dr Annelies Geissler joined Robina Town Medical Centre and EZT Medical Centre as a contractor GP in 2008.Sixteen years later, she's one of five equal Owners running both Gold Coast Practices, with around 25 GPs across the group.Five Owners brings more experience and more capacity, but it also means more strong opinions in the room. Annelies breaks down how they choose the right people for ownership, split responsibility across two sites, and keep things moving when agreement doesn't come easily.What You'll Get From This EpisodeWhat they look for before inviting a GP into ownership, and why clinical skill alone isn't enoughHow five equal Owners divide roles without losing shared accountabilityWhy separate communication channels matter when you're running two PracticesHow treating decisions as experiments helps strong personalities move forward without endless debateWhy they changed their fee structure to better recognise longer and more complex consults.....Connect with Todd: LinkedInConnect with Annelies Geissler: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

When Dr Luke Ward started looking for a Practice, he wasn't only looking for somewhere to work.He was looking for somewhere worth buying into.That changed the questions he asked.Who owned it? How long had the team stayed? Was the Practice still being built from scratch, or had it already proved it could run well without chaos?Luke eventually joined Robina Town Medical Centre and EZT Medical Centre on the Gold Coast. Today, he's one of five equal Owners across the two Practices.He breaks down how he assessed the opportunity, prepared himself for ownership, and what junior GPs should look for before buying into a Practice.What You'll Get From This EpisodeThe questions Luke asked before choosing which Practice to joinWhy long-term staff retention told him more about culture than a polished pitch ever couldHow he prepared for ownership before anyone had formally offered him a shareWhat Practice Owners should look for before inviting the next GP into the ownership groupResources MentionedHow to Grow a Multi Million Dollar Property Portfolio by Michael YardneyRich Dad Poor Dad by Robert KiyosakiThe Barefoot Investor by Scott PapeThe Armchair Guide to Property Investing podcast with Ben Kingsley and Bryce HoldawayAustralian Institute of Company Directors course.....Connect with Todd: LinkedInLearn more about Luke Ward: Profile.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Helen Barnett's path to Practice ownership was anything but conventional.After 17 years as a professional opera singer with Opera Australia, she returned to university in her late 30s, studied science, won the University Medal, and earned a place in medical school.But by then, she knew medicine wasn't the path she wanted.Preventative care was.Nutrition was.And that decision eventually led her to co-own Dubbo Health Hub, a multidisciplinary Practice in rural NSW, alongside GP Dr Heather Malham.Helen brings a rare perspective to this episode. She has been the contractor, the clinician, and the Owner, often at the same time. That means her view on allied health isn't theoretical. It comes from years of seeing where these partnerships work, where they fall apart, and what Practice Owners often miss.What you'll get from this episode:Why allied health works best when it's built into the patient journey, not bolted onto the sideWhat allied health practitioners are really looking for when they choose a Practice, starting with being treated as an equalWhy an allied health room can cost around a quarter of what it costs to run a GP room, and what that means for pricing it fairlyWhy values fit matters more than simply filling a gap in your service mixHow to find the right practitioner by starting with your patients and the referral patterns already inside your PracticeWhy "here's your room" isn't onboarding, and what weak onboarding quietly costs everyone.....Connect with Todd: LinkedInConnect with Helen Barnett: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Dr Tim Koh opened his first clinic just three years after qualifying as a VR GP.Not to build an empire.To teach.Nearly 20 years later, he's built six Practices, trained more than 60 registrars, and retained some team members for 25 years.In this episode, Tim shares how registrar training became a serious growth strategy for his group, and why many GP owners may be overlooking one of the best ways to build culture, strengthen recruitment, and grow a Practice for the long term.What You'll Get From This EpisodeWhy many GP owners avoid taking on registrars, and why Tim thinks they've got the maths backwardsHow he recruits for cultural fit, including what he tells every registrar candidate about how long he expects them to stayHow to position registrars with patients so training becomes a strength of the Practice, not something the community has to tolerateWhy the most valuable thing supervisors teach isn't clinical knowledge, but critical thinkingHow registrars can lift standards, challenge pessimism, and become part of a stronger long-term GP teamTim's advice for anyone considering Practice Ownership or supervision:"Be brave. Nothing makes you succeed like needing to succeed.".....Connect with Todd: LinkedInConnect with Dr. Tim Koh: The Good GP Podcast.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Reservoir Medical Group has been open since 1960. Four generations of patients. A fifth now starting.For 10 years the Medicare freeze made it hard to keep the doors open. Then COVID hit on top of it. When Sachin asked Lindsay Hyde what she was trying to solve when she first joined Project X, her answer was three words: "We were trying not to go under."She didn't. Six years after taking a leap of faith and moving from 9 consult rooms to 13, they're at capacity. A nurse recently couldn't find a free room to run a health assessment. Now Lindsay is in conversations with the shopping centre about knocking on the neighbours' door.What You'll Get From This EpisodeHow a four-person management team ended the era of good ideas dying quietly in the hallwayFive previous registrars returned as fellows -- the retention number that tells the whole story"If you don't do your business CPD your Practice might die" -- the reframe that cuts through every vocation argumentThe Roger Federer principle Lindsay borrowed from Todd and never put downHow the leap from 9 to 13 rooms worked, and why 12 months later they were nearly out of room again.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Some multi-owner Practices have partners who are comfortable with what they've built and have no interest in what it could become. They show up, collect their share, and defer every decision to the practice manager.If you're the partner who can see exactly what the Practice could become while the others collect a cheque, this episode is about how you change that.This isn't just a stuck Practice. It's a wealth event no one is turning up to collect.What You'll Get From This EpisodeWhy going from 25% to 15% might be the best financial move you ever make as a passive senior partner, and why Todd says the math almost always works in your favourTodd's one obligation for passive senior partners who want the upside: exactly what they must commit to and exactly what they must stop doingThe Planet Saturn Practice: why a business with 20-plus years in the community has more upside than a greenfield start-up, and why the junior partner showing up is a gift to everyone at the tableWhy you should set a hard time limit on stuck-partner conversations, and what you put on the table when nothing has moved in six monthsThe doctor who sold her stake for $1, built a Practice worth over $3M from scratch, and says the best thing that came out of it had nothing to do with money.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

An owner at the Practice Owners Conference thought their Practice was worth $100K. Their wife had already done the planning. After the sale, they would need to work nine more years to reach their retirement goals.When Sachin and Todd unpacked the structure, the Practice should have been worth $600K to $700K. The problem was not the medicine, and it was not even the business. It was a billing structure designed in the 1980s by an accountant who has probably since retired into the same situation.The associateship model makes one thing very clear: whoever built it was thinking about keeping 100% of their personal billings, not about what the thing would be worth when the time came to hand it on.What you'll get from this episode:Why the associateship structure is engineered to produce a Practice worth nothing at exitTodd's ready reckoner: average Practices trade at 3-4x on a 6-8% margin. Project X Practices run 10-15% margin and sell closer to $1.5M on the same billingsHow loss aversion keeps doctors trapped in a structure they know is wrongThe 18-month versus 3-year restructure roadmap and what determines which path you takeWhat to say to your fellow owners first, and why this conversation takes six to twelve sittings, not oneThe doctor who sold her stake for $1, walked away, and built a Practice worth over $3M...........Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners have a decision they keep pushing to "later."It might be a structural change, a hard conversation, a team decision, or a piece of Owner work that never quite makes it to the top of the list. Not because it doesn't matter, but because the Practice is full, the team needs attention, and the next quiet window feels just around the corner.Sachin had one of those decisions in 2013: a simple trust structure question for his accountant about a Vanguard ETF investment. The form got put aside, ended up in the laundry, and didn't get picked up again until November 2020. That delay may have cost close to seven figures in compounding returns.The same pattern showed up again and again at the Practice Owners Conference in Sydney. Across 62 one-on-one conversations, Todd and Sachin kept hearing different versions of the same thing:"I'm not ready yet.""I've got a few things to fix first.""Once this is sorted, I'll get to it."That's the waiting game. And for Practice Owners, it can get expensive fast.What You'll Get From This EpisodeWhy waiting for the "right time" can quietly cost more than the decision itselfThe three reasons Practice Owners stay stuck in the waiting gameHow the "train as you play" principle helps Owners make progress inside real Practice conditionsWhy your team may be ready for growth before you feel ready to lead itHow one Practice valued at $3.2M exited for $10.3M in two years with the same team, same two sites, and no expansionWhat finally breaks the pattern and gets important Owner work moving.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways Scale My Clinic can help you grow your General Practice without burning out:1. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Get the Blueprint: Watch the free Practice Success Blueprint Training -- the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Alana was once gifted a "chaos coordinator" badge at her Clinic.She wore it. At the time, it felt like recognition. Looking back, she sees it differently.Because in General Practice, there is a culture of badges and mugs and shared trauma. The shit show supervisor. The captain of chaos. An identity built around how many fires you put out each day.That identity feels like belonging. But it can also become the trap that keeps Owners, Practice Managers, and teams stuck below the line.For Owners, this episode is a reminder that a Practice cannot scale if its leadership identity is built around rescuing, reacting, and absorbing every problem.In this episode, Todd sits down with Alana Flohr -- 13 years in General Practice, former Practice Manager of a large Tweed Coast Clinic -- to name the three behaviours that keep owners and PMs stuck in the drama, and the above-the-line alternatives that change everything.What you'll get from this episode:The three "below the line" roles -- victim, hero, and villain -- and how each shows up inside a real PracticeWhy the hero role is often the most seductive trap for Practice Managers and OwnersAlana's honest reflection on owning her own hero behaviour, including the chaos coordinator badge she once acceptedHow to coach your team through difficult conversations, even while you're still learning to have them yourselfThe "shut the door" system Alana used to protect one hour each afternoon for above-the-line thinking and improvement workTodd's recommended action for this week: share the episode with your PM, create a shared language, and agree to call it out when you see itResources mentioned:Dare to Lead by Brené Brown.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners with a spare room will let someone in before they've worked out what the room is actually worth.The logic is familiar: a paying tenant is better than an empty room. In the short term, it feels true.But below a certain rate, a tenant starts costing you more than the room generates -- in admin time, in blocked space, in the leverage you've quietly handed away. Todd and Sachin call this the keep-open cost, and most Owners don't know where theirs sits.In this episode, they walk through how to calculate it, who actually belongs in a spare room and in what order, and the agreement mistakes that lock Owners into the wrong arrangement for years.What you'll get from this episode:The hierarchy of what belongs in a spare room -- from a GP first down through allied health, and why the order mattersWhy the allied health tenant who treats your space like a business beats the sessional who comes twice a weekSachin's locked-in mistake: the five-year sublease that handed over front desk services and left no leverageWhy Todd watched a $700-800k allied health operation return almost nothing -- and what that taught him about keep-open costThe cosmetic injector scenario: why it sounds like easy income and why it almost always ends badlyThree mistakes to avoid: room block, below-cost rates, and the agreement that locks you out of your own best use.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most GP Practice Owners don’t have a time problem.They have an identity problem.After 20 years as a doctor, the GP role becomes hard to step out of. Patients need you. Staff pull you back in. The work feels familiar, useful, and immediately rewarding.Owner work doesn’t feel like that.It’s slower. Messier. Less obvious. And because it doesn’t fit neatly between patients, it gets pushed to the side.In this episode, Todd and Sachin unpack why the GP “helmet” is so hard to take off, what it costs the Practice, and what needs to change if you want to actually lead your Practice.What you’ll get from this episode:The three roles every GP Owner carries: GP, shareholder, and ownerWhy the GP identity is the hardest one to step out ofThe martyrdom pattern: “Only I can do this,” and what it quietly costsWhy a “quick half-hour job” can become 20 hours over 12 weeksHow unfinished projects pile up when owner time isn’t protectedThe Whitney Houston test for imposter syndromeWhy reducing clinical time is the first structural move most Owners avoidResources mentioned:Feel the Fear and Do It Anyway by Susan Jeffers.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Worried about the practice down the road?In this episode, Sachin and Todd unpack how competitor fear can push Practice Owners into rushed decisions, bad positioning, and scarcity thinking – and how to get back to playing your own game.You’ll hear two real stories: Todd’s bulk-billing competitor opening across his car park, and Sachin’s team nearly changing their billing model because a small practice opened 100 metres away.What you’ll get from this episode:How to tell the difference between a real competitor and a neighbouring practice.Why changing your model in response to someone else can damage your own positioning.Why ideas are not the thing to protect – execution is.The four reactions owners have when they feel threatened: leave, ask them to leave, hold back, or play full out.How to stop letting competitors live rent free in your head and focus on improving your own practice.Resources mentioned:Mindset by Carol DweckThe Infinite Game by Simon Sinek.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners hit the same wall at some point. They ask their Practice Manager to do something. It doesn't happen. They ask again. Still nothing. And slowly, the frustration builds.The honest answer? Usually both sides are contributing.Todd and Sachin break down the three root causes behind a Practice Manager who won't perform:A lack of understanding (they don't actually know what you want)A lack of will (no amount of cash will fix this)A lack of capacity (the environment, not the person, is the problem)What you'll get from this episode:The three-layer diagnostic: why your PM might not be delivering and how to tell which problem you're actually dealing withWhy paying a bonus for poor performance is one of the costliest moves an Owner can make, and what to do insteadThe Eisenhower Matrix applied to your PM's week: how to identify what should be cut, delegated, or protectedA real case study: how two Owners turned an underperforming PM into an A-grader over 18 months without replacing themThe 30-minute weekly meeting that creates accountability and moves projects forward in six weeks or less…..Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

The Federal Budget just dropped. Most of the coverage won’t matter much to GP Practice Owners.Four things do.Capital gains tax. Family trust distributions. Urgent care clinic funding. Commercial real estate.Todd and Sachin break down what changed, what didn’t, and what Owners should be thinking about now.The headline is simple.The structures that gave small business owners a tax edge are being squeezed.The only real response is to build something bigger.What you’ll get from this episode:The four Budget changes that actually matter for GP Practice Owners, without the political noiseWhat the CGT and family trust changes mean in plain English, and why your structure needs proper adviceWhy commercial real estate may now be a stronger long-term play for Practice OwnersWhy earning one-third more is the only honest response – and how $250K in added annual profit creates $2M+ in income and a higher exit multiple.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Settling on a Practice is one of the biggest moments in ownership. The temptation is to walk in and start making changes. New systems. New structure. Your stamp on everything.The owners who build the most value from acquisitions do the opposite. They slow down, listen, and diagnose before they prescribe. And they know that the order in which you do things in the first months shapes everything that comes after.Todd and Sachin walk through their complete first-steps playbook for new owners: what to prioritise, what to never skip, and how to set yourself up for a return that goes well beyond the purchase price.What you'll get from this episode:The three-lens diagnostic for any Practice you’ve just acquired: GP capacity, patient demand, or operational chaosWhy talking to everyone under the roof before you change anything is non-negotiableThe financial system tasks that need to reach 90–95% within your first four weeks, and why they can’t waitHow to run a tools audit and the one simple trick for finding out what’s actually being usedThe meeting cadence that keeps a newly acquired Practice from falling into chaosWhat a realistic bedding-in timeline looks like, and why slow is fast when it comes to people.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners dream of owning more clinics. More locations, more GPs, more revenue. Proof you've made it.The data tells a different story. If you own five clinics, roughly one is producing 80% of your results while the others drain your cash, your time, and your attention. That's not growth. That's a rescue operation you're funding.What you'll get from this episode:Why the first clinic almost always funds the others, and why that's a trapThe vanity metrics that signal a Practice is run on ego, not economicsTodd's banking wake-up call: what happens when the bank asks you to leave by tomorrowThe four questions Keith Cunningham uses before any major decision (most owners only ask one)Why moving your best people to fix failing clinics is one of the most expensive mistakes in expansionThe real numbers to track: cash profit, GP retention, patient retention, and unit economicsWhy opening a new site is sometimes just avoiding the hard work in the one you already have…..Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners know what needs to change. The recruitment process is broken. The fee structure hasn't moved in three years. The front desk culture is costing them patients every week. They know. And nothing happens.It's rarely about knowledge. It's about the gap between intention and action, and the specific things that widen it.Emotional bandwidth.Fear of upsetting the team.The pressure to get it perfect before moving.And delegation that goes nowhere because nobody closed the loop.Scale My Clinic's implementation coach Stevie Landgraf has seen both sides: Practices stuck in the same loop for years, and practices that turn a plan into action in a week. This is about what makes the difference.…..What you'll get from this episode:- Why "I'm too busy to implement" is a sign you need to act now, not later- The cost of not acting: how unresolved problems compound in time, money, and energy- Why paralysis by analysis hits hardest in high-performing practices, and what breaks it- The difference between messy delegation and clean delegation, and why one kills follow-through every time- How to get your reception team on board with fee changes (without a fight)- The money buckets exercise that shifts front desk mindset in a single conversation- One thing that separates practices that fly from those that stall: share the why, early and often.....Connect with Stevie: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Multi-owner Practices have some of the biggest untapped potential in General Practice. They also have some of the most common, avoidable problems.No one is leading. No one is accountable. Quarterly meetings that turn into complaint fests. And a Practice Manager left to figure it all out alone.Todd and Sachin have seen this play out across dozens of Practices – from two-owner partnerships to groups of nine. In this episode they break down why it happens, what it costs you, and exactly how to fix it.What you'll get from this episode:Why multi-owner groups default to passivity and what it does to profitability and cultureThe five hats every Practice owner needs to understand (and why mixing them up costs you)The "chosen one" vs "divide and conquer" approach – when to use eachWhy paying your leading owner fairly is the difference between a $2M and a $9M businessThree actions to take if you recognised your Practice in this episodeResources mentioned:Burnout, Betrayal, and the $1 Sale with Dr Nerida McDonald…..Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Everything is getting more expensive. Rent, consumables, insurance, fuel, wages. And it's not slowing down.Interest rates are likely heading up. Patients are starting to pull back. Staff are feeling the pinch personally and some are quietly looking at their options.This is the episode for Practice Owners who want to get ahead of it rather than react when it's too late. Todd and Sachin walk through how the current environment is hitting owners, Practices, staff and patients, and what to do about each one.What you'll get from this episode:How rising costs, inflation and global uncertainty flow through every layer of your PracticeWhy now is actually the time to invest, not retreat, and what "strategically contrarian" means in practiceHow to have the conversation with your team before they come to you asking for moreThe whiffle: a simple framework for hearing what's really on your team's mindWhy extending hours and going deeper in your community beats cutting backResources mentioned:Episode 97: The Most Expensive Room In Your PracticeEpisode 43: The GP Pay Debate: Stop Playing Into Their Hands!…..Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

It happens more than anyone wants to admit. And most Practice Owners wouldn't even know it was going on.Phantom billing at reception. Personal expenses paid through the business. Cash disappearing from the drawer. One person running everything with no oversight. Todd sits down with Kelly Chard, accountant and founder of GrowthMD, to walk through exactly where Practices are exposed and how to lock it down.Kelly has seen it all, from small-scale theft that built up over years to full-blown Medicare fraud discovered too late. This episode is the playbook for making sure it doesn't happen to you.What you'll get from this episode:The red flags that should make every Practice Owner nervousWhy having one person run everything is your biggest riskHow to separate duties so no single team member controls the full chainThe fortnightly finance meeting that takes 20 minutes and changes everythingWhat to do about cash, petty cash, and why Practices should go cashlessHow phishing emails and AI-generated invoices are targeting Practices right nowThe tool that replaces petty cash and credit cards with controlled digital spending…..Resources mentioned:Kelly's LinkedIn video: The 3 most important documents Practice Owners need to know.……Not sure where to start? Download the Fraud & Risk Checklist we created with GrowthMD. It covers accounts payable, payroll, banking, payment terminals, PMS permissions, and Medicare compliance.Download it here [More on Kelly Chard]Kelly is an accountant and founder of GrowthMD, a specialist accounting firm for General Practice. She works with Practice Owners across Australia on financial management, fraud prevention, and business performance.Connect with Kelly: LinkedIn & WebsiteConnect with Todd: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

It's not the waiting room. It's not your biggest consulting room. It's the one room most Practice Owners never look at financially.One owner audited theirs and found a $200,000 annual loss hiding in plain sight. Overstaffed nurses, cupboards full of expired stock, and zero revenue being generated from nurse-led services. Six months later, the loss was eliminated and they were on track for $100K profit from the same room.What you'll get from this episode:Which room is quietly draining your profits and why most owners never noticeHow losses of $100K–$200K a year build up without anyone realisingThe four moves to stem the bleeding: rostering, stock systems, waste tracking, and task delegationHow to turn nurse-led services into a revenue streamWhy one owner's team went from being a cost centre to saying "this has to be a revenue generating activity"The consumable charging models that work without patient pushbackConnect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most Practice Owners know they need more GPs. The problem is finding them, getting them through the system, and keeping them once they arrive.International recruitment is one of the fastest ways to solve a GP shortage, but the pathways are confusing, the timelines are longer than most owners expect, and the wrong approach can cost you months.Sachin sits down with Jane and Alex from WaveLength, one of Australia's leading GP recruitment agencies, to break down exactly how it works. What makes a Practice attractive to overseas doctors, which pathway gets them working fastest, and what good orientation actually looks like.What you'll get from this episode:Which Practices can recruit international GPs and which ones can'tWhy team size, culture, and lifestyle matter more than you think when attracting overseas doctorsThe two main pathways explained simply: expedited specialist vs college streamHow long it actually takes from first contact to a GP starting in your clinicWhat effective orientation looks like and how to stop losing doctors in their first yearConnect with Jane and Alex:Jane Stanke is a GP Talent Advisor with over 17 years at WaveLength International. Based in the UK, she works with doctors across the UK, Ireland, Europe and Canada, and has built a reputation for long-term, successful partnerships between GPs and Australian Practices.Connect with Jane: LinkedinAlex Graham is a Registered Migration Agent who has been with WaveLength for nearly 15 years. She helps overseas trained GPs navigate complex visa requirements and ensures they can start their new role on time.Connect with Alex: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most GP Practice Owners sell too late and for too little.The timing's wrong. The valuation's inflated. The due diligence is skipped. And decades of hard work get handed over for a fraction of what it's worth.This episode covers the full exit conversation:What you'll get from this episode:Why most owners sell too late in life and what that actually costsThe "would I buy my own clinic?" question and why your answer mattersThe order of improvements that drive the biggest value upliftWhy profit margins in coached Practices sit at 10-15% versus 6-8% in the wildThe dumb tax: what happens when buyers skip due diligenceHow one Practice Owner turned a $3.2M valuation into a $10.3M sale in exactly two yearsResources mentioned: Die With Zero by Bill PerkinsConnect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Most GP partnerships don't blow up overnight. They drift apart slowly. Decisions stall. Side conversations replace real ones. One partner wants growth, another wants to coast. And everyone pretends it's fine.Sachin sits down with Craig and Anna from Leadership Creativity to unpack what alignment actually looks like, what happens when it breaks down, and how to fix it before it's too late.Craig and Anna have worked with ownership groups for nearly a decade, inside and outside General Practice, and they've seen everything from partnerships that haven't spoken in 12 years to groups that aligned before merging and got it right from day one.What you'll get from this episode:What a healthy ownership group actually feels like versus a misaligned oneThe warning signs most partners ignore until it's too lateWhy decisions get made in meetings but never actually happenHow to have the reset conversation without blowing things upWhen to bring in external facilitation and why doing it yourself rarely worksThe one thing Craig and Anna would tell every Practice Owner to do this weekResources mentioned:Episode 50: From 2 GPs to 13 in a Decade; A Journey by Two Fabulous Female GP Owners with Dr Petrina Barson & Dr Arete KouterisEpisode 64: The Clinic Was Running Well – Then This Business Manager Raised the Standard for Everyone with Karlea WoottonEpisode 72: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie ThomsonConnect with Craig and Anna:Craig Morris is a Leadership Mentor and Consultant and co-founder of Leadership Creativity. He draws from 25 years leading multi-million dollar projects, mergers and transformations, and is known for his direct approach to helping leaders build resilience and drive accountability.Website - https://leadershipcreativity.com.au/staff/craig-morris/Anna Saunders is a global Leadership Mentor and co-founder of Leadership Creativity. With 20 years as an executive in STEM across the US, Asia and Australia, she specialises in helping leaders resolve misalignment and build highly engaged teams.Website - https://leadershipcreativity.com.au/staff/anna-saunders/Connect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Todd worked every second Saturday for a decade because he believed the team wouldn't without him. When he stopped, nothing changed. Sachin still calls martyrdom a daily battle.This is one of the most honest conversations they've had about the patterns that keep owners stuck, burnt out, and resentful, even when the Practice looks fine from the outside.What you'll get from this episode:How martyrdom shows up in everyday clinic habits without you realisingWhy "if it's to be, it's up to me" becomes the thing that holds you backThe false belief that cost Todd ten years of Saturdays with his familyWhy Todd and Sachin say no to some owners who want to join Project XAn owner who broke down when asked a simple question about holidaysThe three-hour weekly shift that starts to break the patternResources mentioned:Episode 73: If It All Falls Apart Without You, That's Not a Team. It's a TrapEpisode 69: The 60-Consult Myth: Work Smarter, Not Harder In Your ClinicConnect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Their corporate clinic decided to close and they had six months to figure out what was next.Michelle and Simon chose the hard option. They built their own Practice next door with no business experience, no playbook, and a lot of trips to Ikea.Three months later, a pandemic hit.Six years on, they've built a Practice with clear ownership structure, aligned leadership, and the financial freedom to pay off mortgages and take real time with family.What you'll get from this episode:How to divide ownership roles so decisions don't turn into committee meetingsThe weekly meeting rhythm that keeps two owners and a PM on the same pageWhy protected business time is the single biggest growth habit for Practice OwnersHow a financial restructure let one owner pay off her mortgage and take a month off to travelWhat Simon would say to any GP wondering if ownership is worth it versus just investing in an ETFConnect with Michelle and Simon:Website: https://www.prestonfamilymedical.com/Michelle on LinkedIn: https://www.linkedin.com/in/dr-michelle-leadston-b5483b376/Simon on LinkedIn: https://www.linkedin.com/in/dr-simon-wilson-a99b38123/Connect with Todd:Website: https://www.scalemyclinic.com.auLinkedIn: https://www.linkedin.com/in/thegeneralpracticeownerbusinesscoachdrtoddcameron/.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Buying a General Practice can be one of the most exciting and dangerous moves in your career as a Clinic Owner.In this episode, Dr Sachin Patel and Dr Todd Cameron break down the realities of purchasing a clinic: the opportunities, the traps, and the types of businesses you’ll come across.Todd reveals the five key “practice avatars” you’ll encounter — from post-peak clinics to cultural-chaos turnarounds — and explains how to assess which ones are worth saving and which to walk away from. Together, they unpack what due diligence really looks like, how to avoid overpaying for a dud, and why having the right advisors can literally save you a decade of pain.If you’ve ever thought, “Maybe I should buy a practice,” this episode will make you smarter, safer, and more strategic in that decision.In this episode of the Scale My Clinic Podcast, you’ll learn:00:30 – Why ownership looks so attractive and the mindset shift every future owner needs before diving in01:00 – The 5 types of clinics you’ll find, each with unique risks and hidden opportunities11:15 – Where to look, how to assess your competitive advantage, and the critical mistake that sets GPs back ten years18:46 – Creating options instead of falling for scarcity25:03 – Real-world pitfalls that turn dream purchases into nightmares (and how to protect yourself with expert advice)33:18 – The fax story and how Todd bought a clinic with a ransom noteResourcesEpisode 40: The Highs, Lows, and Lessons of General Practice: Sachin’s StoryEpisode 60: Buying the Wrong Practice Will Break You — Here’s How to Spot It Before It’s Too LateMissed the previous Episode?Listen to Episode 90 here: How Values-Driven Leadership Turned This Clinic Into an Employer of Choice.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

If you’re a GP or Practice Owner who’s ambitious (and a bit overwhelmed), this episode is a blueprint for scaling without burning out.Dr Todd sits down with clinic co-owner Kylie Yates and Practice Manager Scott Weaire to unpack how they rebuilt culture from the ground up, aligned every decision to values, and turned “busy” into sustainable growth.You’ll hear how they embedded simple rituals that lifted morale and accountability, used a banking-grade finance lens to transform a loss-making nursing department into a profit centre, and operationalised a visionary–integrator rhythm so ideas turn into outcomes.We also dig into their next strategic bets — Veterans Health and practical AI — plus the candid advice they wish every owner heard sooner.Expect real talk, numbers, and repeatable plays you can action this week.In this episode of the Scale My Clinic Podcast, you’ll learn:03:27 - How to build culture that scales and use simple rituals to make accountability feel safe14:38 - Turning your nursing team into a profit engine21:09 - Keeping every unit aligned to a clear vivid vision and scoreboards.34:28 - The live-then-tweak rollout method, how to invite “loyal disagreement,” and how celebrating wins sustains buy-in42:08 - Picking growth bets that compound and lightweight AI adoption that removes admin dragMissed the previous Episode?Listen to Episode 89 here: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing HerselfABOUT SCOTT WEAIREScott WeairePractice ManagerWho says you can’t teach an old dog new tricks? After 25 years in banking, Scott decided it was time for a career change – one that involved more people and less paperwork. He joined The Surgery at Jerra in early 2023 after completing his Certificate III in Health Services, eager to gain hands-on experience in patient care. Originally planning to start a Bachelor of Nursing in 2024, Scott quickly realised he loved TSAJ too much to leave. He was promoted to Reception Manager in mid-2024 before stepping up the ladder in 2025.A father of five, Scott is no stranger to multitasking, organisation, and a little bit of chaos—all skills that serve him well in keeping the practice running smoothly. When he’s not supporting the TSAJ team, he’s busy being a dedicated groupie, cheering on his partner as he rocks out on the drums in a pipe band.Scott also loves gardening and discovering new coffee spots, so much so that he and his partner are setting up their own coffee van to run on weekends. Because if you can’t find the perfect brew, why not serve it yourself?CONNECT WITH SCOTT WEAIREWebsite: https://tsaj.com.au/team/ABOUT KYLIE YATESKylie YatesTSAJ Co-ownerAs the owner and business manager of The Surgery at Jerra, Kylie is responsible for the bigger picture—strategic planning, financial operations, and making sure the practice runs like a well-oiled machine (or at least as close as possible!). With a strong focus on care, compassion, teamwork, and trust, she’s passionate about building a thriving workplace culture where both staff and patients feel valued.Before stepping into the world of general practice, Kylie had an extensive career in broadcast media and communications, working as a news journalist, presenter, newsroom chief of staff, and producer for multiple television networks. She’s also worked in communications for the Australian Medical Association and as a media adviser to a senior Federal Cabinet Minister across three portfolios—so she’s no stranger to high-pressure environments!At home, Kylie and Dr David Yates have three teenagers together, and she’s a ‘stepmonster’ to two very big boys. A long-time Brumbies fan, she’s even spent years coaching junior rugby for the Queanbeyan Whites (why just watch when you can get involved?).When she’s not overseeing the practice, wrangling teenagers, or watching rugby, Kylie enjoys traveling, crosswords, and the idea of going bike riding—though finding the time and energy is another story! She’s recently taken up CrossFit, but she’s the first to admit she’s more ‘CrossUnfit’ than a ninja warrior. And while some people swear by coffee, Kylie is firmly in the tea camp—preferably enjoyed in peace and quiet, though she knows that’s wishful thinking!CONNECT WITH KYLIE YATESWebsite: https://tsaj.com.au.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

If you’re a GP or Practice Owner who’s ambitious but exhausted, this episode is just what you need.Dr Lucy Randall shares how she went from UK GP partner to co-owning three Australian clinics without sacrificing her family, her sanity, or her standards. You’ll hear the practical moves that matter: buying existing sites (not shiny fit-outs), standing up a minimum viable clinic quickly, and reinvesting profits with discipline.We unpack the real levers for scaling plus Lucy’s refreshingly honest recruitment playbook that actually works in a tight market. We also go deep on leading through Medicare and policy changes with transparency and collaboration so your doctors feel supported (and stay).Finally, Lucy talks candidly about building with a life partner, creating boundaries that protect home life, and ditching the guilt by outsourcing low-value tasks so you can be present with your kids and present for your team.If you want a bigger clinic and a better life, this is your next right step.In this episode of the Scale My Clinic Podcast, you’ll learn:04:14 - Launch fast, refine later10:35 - Lead across multiple sites without burning out15:29 - A recruitment engine that actually works21:56 - Navigating Medicare & policy change with confidence31:31 - Buying back your time so you stay effective at work and at homeMissed the previous Episode?Listen to Episode 88 here: Scaling in an MMM5 Town: The Real Story Behind Growing From 2.3 to 8.5 FTE GPs.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

How do you scale a clinic without burning out or breaking what made it special?In this episode, Dr Todd Cameron sits down with rural GP owner Dr Ben Nally for a deeply honest, practical conversation about what it really takes to scale a General Practice, especially when you’re doing it in a small, regional community with limited workforce, tight margins, and very public accountability.You’ll enjoy a grounded walkthrough of what happens when a clinic starts in the red, runs on goodwill instead of systems, and slowly — deliberately — transforms into a thriving, sustainable business that serves both patients and the people running it.Ben shares the uncomfortable early lessons, the small strategic wins that created momentum, and the leadership mindset shifts that allowed the clinic to grow from 2–3 FTE GPs to a team of 14+, without burning out the owners or losing the soul of the practice.This conversation speaks directly to owners who feel the weight of responsibility — to patients, staff, and community — but don’t want to sacrifice their health, family, or sanity to keep the doors open. It reinforces a core truth: sustainable growth doesn’t come from doing more yourself; it comes from better systems, better people, and clearer leadership.Stop reacting, start leading intentionally, and build a practice that actually supports your life, not consumes it.In this episode of the Scale My Clinic Podcast, you’ll learn:00:57 - The realities of running a practice in a rural community03:30 - GP Ownership as community leadership, not just business10:31 - Buying into a legacy practice (and knowing what to change and what not to break)13:16 - Mechanics of turning a struggling clinic around and how small wins create momentum16:44 - How intentional investment in people, leadership, and the physical clinic environment unlocks growth from 2.3 FTE GPs to 8.5+ FTEABOUT BEN NALLYDr Ben Nally, JCCA, MBBS, FRACGP is a Practice Owner, General Practitioner, Post Graduate Diploma in AnaestheticsWHERE TO FIND BEN NALLYWebsite: https://cgpmansfield.com.au/doctors-and-staff/#ben Website: https://cgpmansfield.com.au/ Missed the previous Episode?Listen to Episode 87 here: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

What does sustainable growth really look like when you’re building a clinic outside a major metro area with limited workforce supply, rising pressure, and no margin for error?In this episode, Todd sits down with Dr Mary Wyatt and Dr Sean Stevens, owners of two thriving practices in WA, to unpack the unfiltered reality of scaling from a single Greenfield clinic to two high-performing sites, including a respiratory clinic during COVID and rapid expansion to 8.5 FTE GPs. They share what worked, what didn’t, and what most Clinic Owners underestimate when they try to grow.From recruitment bottlenecks and ownership alignment, to why culture beats strategy when things get hard, this conversation is packed with lessons for GP owners who feel stuck at a ceiling or are scared of breaking what they’ve already built.If you’re running a clinic in an MMM town, juggling leadership with clinical work, or wondering whether you’re actually set up to scale, this episode will give you clarity, confidence, and a blueprint grounded in real-world experience.In this episode of the Scale My Clinic Podcast, you’ll learn:01:03 - The shift from GP to business owner (and why most owners underestimate it)06:42 - How decisive leadership and strong systems accelerate growth under pressure15:40 - The ownership structure that protect the business from internal friction and create stability for managers and staff25:47 - The biggest mistake owners make when opening a second clinic30:39 - How disciplined decision-making protects you from bad expansion dealsMissed the previous Episode?Listen to Episode 86 here: From Transactional to Transformational: The GP Standard That No App, Pharmacy or Walk-In Clinic Can ReplaceABOUT SEAN STEVENSDr Sean Stevens has been a GP for over 25 years, with 20 of them as a practice owner. Sean’s previous practice was awarded Australian General Practice of the Year, and Sean has been felicitated with the Australian GP Supervisor of the Year award. A highly respected Cockburn GP, Sean is also known for mentoring over 30 doctors on their path to becoming specialist GPs.He is also the immediate past Chair of the WA Faculty of the Royal Australian College of General Practitioners, the peak body representing 4,000 GPs in WA and 40,000 nationally. Sean has previously served as Deputy Chair of the WA Faculty for four years and as Chair of the RACGP Education Committee for six years.When not at work, Sean loves socialising, spending time with his young family, and travelling.“I love the focus on quality, patient care, fun, and innovation.”WHERE TO FIND SEAN STEVENSWebsite: grove-medical.com.auWebsite: iinet.net.auABOUT MARY WYATTDr Mary Wyatt, a Cockburn GP, completed her medical degree (MBBS) at the University of Wollongong, NSW, in 2010. Following this, she moved to Perth, where she completed her GP specialist training in 2016. Mary enjoys the many aspects of General Practice, including managing chronic disease and mental health. She has a special interest in child health and women’s health (across all stages).Mary has completed the Diploma in Child Health 2014 and the Vocational Graduate Diploma in Women’s Health (KEMH 2012). She is trained in Mirena and Implanon insertions, as well as managing shared antenatal care. As a GP in Cockburn, Mary is also involved in advocating for the health of her community with her involvement on the WA RACGP Faculty Council. She also became an examiner for the RACGP in 2020 and looks forward to formally teaching registrars at Grove Medical Victoria Park. Prior to training as a Doctor, Mary was a high school Mathematics Teacher.In her spare time, Mary enjoys outdoor activities such as diving and snorkelling.

General Practice is under pressure like never before. Pharmacies, nurse-led clinics, telehealth platforms and government-funded walk-in centres are all positioning themselves as “GP alternatives” - and it’s leaving many Practice Owners anxious, frustrated, and questioning how they stay relevant and sustainable.In this episode, Dr Todd Cameron sits down with Dr Sachin Patel for a candid, at times uncomfortable, but deeply important conversation about standards in General Practice and why the future of GP clinics won’t be won through speed, volume, or transactional medicine.Instead, they unpack what actually makes General Practice indispensable: transformational care, deep relationships, strong professional standards, and leadership at the patient, practice, and community level.This is not just theory. It’s a call to lift the bar — clinically, culturally, and commercially — so your clinic becomes the place patients choose, teams want to work in, and communities trust.If you’re feeling pressure from competition, workforce challenges, or a system that seems stacked against General Practice, this conversation offers something rare: clarity and control. It reminds you that the future of your clinic isn’t decided by politicians or platforms — it’s shaped by the standards you choose to lead by.Listen in, reflect honestly, and ask yourself: Are we building a transactional clinic … or an indispensable one?In this episode of the Scale My Clinic Podcast, you’ll learn:00:00 - The threat of transactional medicine and why GPs are playing into it02:59 - Why transformational care is something no shortcut provider can replicate or replace12:05 - Professionalism inside the practice and why ownership starts with standards20:58 - Thinking beyond the consulting room and understanding the strategic advantage of genuine community leadership24:06 - Defining a 10/10 GP experience and raising the bar year after yearMissed the previous Episode?Listen to Episode 85 here: NFE: The Leadership Rule That Transforms the Owner–PM Relationship Overnight.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

In this episode, Sachin and Todd pull back the curtain on one of the most defining factors in whether a clinic thrives or constantly feels like it’s stuck in Groundhog Day: the relationship between the Practice Owner and the Practice Manager.If you’ve ever felt frustrated by open loops, disappearing tasks, cancelled meetings, “doorstop” decision-making between consults, or that nagging sense of “Am I going mad? Didn’t we already talk about this?” — this conversation will feel like someone finally turned the lights on.Together, Sachin and Todd unpack the root causes of misalignment, reveal the systems high-performing clinics use to stay on track, and share the exact practices Scale My Clinic teaches inside Project X to elevate communication, build trust, and create unstoppable momentum between Owner and Manager.If you’re an ambitious Practice Owner who’s tired of firefighting, overwhelmed by leadership noise, and ready to scale with confidence, this episode is exactly what you need.In this episode of the Scale My Clinic Podcast, you’ll learn:00:57 - Symptoms of misalignment in an Owner-Manager relationship05:11 - The hidden cost of cancelled meetings, doorstop decisions, and ad-hoc leadership conversations09:57 - The fix: creating a non-negotiable meeting rhythm (and implementing “NFE”)21:20 - The Lencioni framework and how to build real trust and healthy conflict33:44 - The one powerful sentence that elevates the owner–manager relationship to its highest potentialResourcesThe Holiday Reset Kit Missed the previous Episode?Listen to Episode 84 here: The Three December Mistakes That Cost GP Owners the Most.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

As the calendar flips toward the end of the year, many clinics unknowingly make decisions that create unnecessary chaos, cash stress, and missed opportunities in the months that follow.In this episode, Dr Todd Cameron and Dr Sachin Patel break down the three most common mistakes clinics make at the end of the year. Mistakes that feel harmless in December but hit hard in February.From failing to preload the year ahead, to switching off recruitment too early, to missing simple ways to make your people feel genuinely valued, this conversation pulls back the curtain on what high-performing clinics do differently and why preparation, not hustle, is the real advantage.This episode is practical, grounded, and deeply relevant if you want to start the new year calm, in control, and strategically ahead of the curve.In this episode of the Scale My Clinic Podcast, you’ll learn:00:00 - Why this time of year sets the tone for everything01:20 - How high-performing clinics plan the year ahead08:45 - Why momentum matters more than rest right now12:45 - What really causes the February cash squeeze17:00 - Where clinics quietly lose patients and revenue30:20 - The leadership habit that protects your clinic long-termResourcesThe Holiday Reset Kit Missed the previous Episode?Listen to Episode 83 here: Practice Manager to Powerhouse: The Real Story Behind Scaling Two Clinics (and Surviving A Culture Crash).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

What happens when someone walks into Practice Management with zero healthcare experience, no systems, no training, and a team already set in their ways - yet goes on to build one of the most admired clinics in the Scale My Clinic community?In this episode, Bec Whitehurst shares her journey from “I didn’t even know what Medicare was” to overseeing two thriving practices, managing 26+ doctors, and creating a culture that attracts and keeps phenomenal people.This conversation is a masterclass for Clinic Owners who feel overwhelmed, burnt out, or uncertain about how to empower their team. Bec lifts the curtain on trust, leadership, hiring, growth, opening a second site, navigating conflict, and what she learned from a complete cultural breakdown that forced her to rebuild from scratch.If you’re a Clinic Owner or Practice Manager who wants to scale without losing your sanity (or your team) this conversation will change the way you lead.In this episode of the Scale My Clinic Podcast, you’ll learn:00:58 - Why transferable skills matter05:54 - How to survive the first months as a PM with no systems, no handover, & no roadmap10:34 - Winning trust fast and the relationship strategies that make or break a practice16:22 - Growing & expanding a clinic, and how culture and systems drive sustainable scale26:56 - How misalignment, unclear roles, and lack of communication quietly destroy a practice long before problems become visible41:59 - Practical frameworks that reduce overwhelm, prevent bottlenecks, and give owners more time back51:21 - How to create empowered managers, what leadership really requires, and how to stop bottlenecking growthABOUT BEC WHITEHURSTRebecca Whitehurst is a Business Manager at Grove Medical, overseeing two clinics in Perth. She loves turning chaos into structure, helping people thrive, and learning from every mistake, all while living her best millennial life as a coffee-fuelled, dog-obsessed people person.WHERE TO FIND BEC WHITEHURSTWebsite: https://grove-medical.com.au/ Missed the previous Episode?Listen to Episode 82 here: The Walker Street Way: How BM Jessica Led a Culture Shift, a Clinic Move, and a Doctor Uplift; All at Once.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

Your clinic can’t scale if it’s still running on people instead of systems.In this episode, Sachin sits down with Jess Rankin, Business Manager at Walker Street Doctors, for a masterclass on what it really takes to transform a clinic from “held together by heroic individuals” into a calm, scalable, system-driven practice.Jess shares her unexpected transition into practice management, the baptism-by-fire early days, and the pivotal mindset shifts that allowed her and owner Nerida to work as a true leadership team instead of two exhausted people putting out fires.From rebuilding trust after a tough internal transition, to implementing a service fee increase without losing a single doctor, to moving an entire practice in just eight weeks, to building an intranet that finally ended the “Where is that document?” chaos, Jess lifts the curtain on how real clinics grow - not through hacks or heroics, but through curiosity, communication, and the courage to challenge the old way of doing things.If you’re a Clinic Owner or Practice Manager who’s ambitious but overwhelmed, struggling with key-person dependency, or craving a smoother, saner way to scale, this conversation will feel like oxygen.In this episode of the Scale My Clinic Podcast, you’ll learn:05:11 - Why challenging the “we’ve always done it this way” mindset is crucial for breaking growth plateaus and reducing key-person dependency.12:20 - Building the dream practice with your doctors, not for them17:12 - Raising service fees the right way without losing a single GP19:55 - Why centralising processes, policies, and “the way we do things here” is one of the highest-leverage moves 29:58 - The power of a true PM – Owner leadership rhythmABOUT JESSICA RANKINJess Rankin is the Business Manager at Walker Street Doctors in North Sydney, where she blends strategic thinking with genuine care for people. With a background in HR and health administration, including experience with the AMA NSW, Jess is passionate about creating an efficient, joyful, and values-driven workplace that allow doctors and staff to deliver exceptional care. She’s also the Chairperson of the Unsworth Foundation, leading her family’s philanthropic work to support community and health initiatives across Australia. Known for her energy, organisation, and her favourite question “Why?” Jess believes that strong systems create the space for connection and better care. Away from work, she’s grounded by her husband, two adult children, her parents who live a bit too nearby, and two much-loved cats, Loki and George.WHERE TO FIND JESSICA RANKINWebsite: https://www.walkerstreetdoctors.com.au/ Missed the previous Episode?Listen to Episode 81 here: The Pressure Index of Ownership: Lessons from AFL, Medicine, and Building a Future-Ready Clinic.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

If you want a clinic that runs smoother, grows faster, and feels easier to lead, the real breakthroughs aren’t in medicine. They’re in the metrics, mindsets, and leadership moves you make outside the consult room. In this episode, GP and Practice Owner Dr Andrew Palfreman joins Todd to unpack the unexpected overlap between coaching under-14 AFL kids and running a high-functioning General Practice - and why the “fierce cauldron of self-development” is the best preparation you never knew you needed.Andrew shares the story behind the now-legendary RPI and why simple, behaviour-driven metrics outperform complex dashboards. He opens up about taking over a long-standing practice earlier than expected, stabilising a team after turbulent ownership changes, and how he rebuilt trust, culture, and momentum from the inside out.You’ll also hear how Andrew navigated ownership as a new fellow, led calmly through the uncertainty of COVID, built a proactive model of care, and now prepares his clinic for its next major growth phase, both operationally and structurally.If you’re a GP or Practice Owner looking for grounded, real-world lessons from someone who’s lived every part of the journey - clinical, managerial, cultural, financial - this conversation is a goldmine. You’ll walk away with insights you can apply immediately, whether you’re stabilising, growing, or scaling your clinic for the future.In this episode of the Scale My Clinic Podcast, you’ll learn:Why coaching-style thinking makes you a stronger Practice Owner (00:22)How to create lead/lag indicators that drive real behaviour change, keep your team aligned, and remove ambiguity without overwhelming people with dashboards (01:26)The first high-impact decisions new owners must make to stabilise the team, protect the business, and set the clinic up for long-term growth (10:21)What strong crisis leadership really requires and how to guide your team with confidence in uncertain moments (23:04)How planned care, health assessments, and rebooking systems create sustainable scale (28:49)How strategic room planning, telehealth flow, and property decisions that enable growth (36:02)ABOUT DR ANDREW PALFREMANDr Palfreman graduated from the ANU Medical School in 2009 and completed GP specialty training to become a Fellow of the RACGP in 2014. He worked previously as a Registrar at Winnungah Nimmityjah Aboriginal Health Service and Interchange General Practice. While Clinical Director at IGP, he was fortunate to help at Watson in 2015 prior to the passing of Dr Phillip Toua (well known to longstanding Watson and Giralang patients). In 2017, Dr Palfreman returned permanently as Clinical Director and bought the practice in November 2018. In 2021, he also began work at a GP outreach clinic with Directions Health Service.Originally from Melbourne, he is an alumnus of the University of Melbourne and RMIT and worked in 1997 at Monash University. He moved to Canberra in 2001 and spent two years in Solomon Islands prior to studying medicine. In October 2018 he returned briefly to the Pacific as a locum doctor in Port Vila, Vanuatu. He has three children, a Staffy called Steve, and lives locally.While interested in general medicine, he has specific interests in chronic disease and pain management, men’s health and Indigenous health. In November 2024, he received a Medicare Champion award from the Australian Government:Announcing Australia's Medicare champions | Health Portfolio Ministers | Australian Government Department of Health and Aged CareWHERE TO FIND DR ANDREW PALFREMANWebsite: https://www.wgp.net.au/team/2017/8/20/dr-andrew-palfreman .....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 80 here: From GP to Owner in 18 Months: The Young Doctor Carrying a Family Legacy Forward

Thinking about buying or starting a practice? Here’s what it really takes to step into ownership, lead with confidence, and scale without burning out.In this episode, Todd Cameron sits down with Dr Brodie Carlon, a newly minted GP who took the bold leap into Practice Ownership just 18 months after fellowship. From inheriting a decades-old family practice in Tasmania to leading it through modernisation and recruitment challenges, Brodie’s story is one of courage, clarity, and community.You’ll hear how he navigated a generational handover with his father-in-law, what he learned about managing time and finances as a first-time owner, and how he’s creating a thriving workplace that balances patient care, team culture, and sustainability.This conversation is a must-listen for any Clinic Owner who’s ever wondered, “Am I really ready for ownership?” or felt the weight of juggling multiple hats — doctor, leader, mentor, and parent. Brodie’s reflections are refreshingly real, reminding us that leadership in healthcare isn’t about having all the answers — it’s about learning, evolving, and staying true to your values while building a clinic that lasts.Every great clinic starts with intention. With the right structure and support, you can build a business that thrives without burning you out.In this episode of the Scale My Clinic Podcast, you’ll learn:Recognising when you’re ready to go from GP to business leader (00:53)How to transition a clinic without losing momentum (03:55)Mastering time, focus & delegation as a Clinic Owner (11:20)Balancing multiple hats without burning out (19:45)How to attract great doctors, modernise your practice, and protect the independence and community feel that make small clinics thrive (27:20)Dr Brodie Carlon MBBS, FRACGP, is a Specialist General Practitioner and the owner of Bellerive Doctors in Tasmania, a locally owned clinic known for its high-quality, community-focused care.Brodie is passionate about building a supportive environment where GPs and healthcare professionals can thrive, grow their careers, and deliver outstanding patient care. His approach combines strong clinical leadership with a deep commitment to serving the local community.You can learn more or book an appointment at Bellerive Doctors.WHERE TO FIND DR BRODIE CARLONWebsite: https://brodiecarlon.com.au/Website: https://www.bellerivedoctors.com.au/ Facebook: https://www.facebook.com/profile.php?id=61579230205728 .....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 79 here: Amidst All the Chaos, Here’s What GP Owners Can Still Rely On

In a world obsessed with change, this episode gives you a new perspective. Dr Todd Cameron and Dr Sachin Patel explore what stays the same in General Practice — the timeless fundamentals that every Clinic Owner must protect if they want to build a thriving, future-proof business. From the unshakable “Four A’s” of patient expectations to the irreplaceable value of human connection in care, Dr Todd and Dr Sachin break down what truly endures, no matter how fast technology, politics, or funding shifts around us.This conversation is equal parts grounding and empowering, a must-listen for Practice Owners who want to cut through the noise, refocus on what matters, and lead with confidence in the decade ahead.This episode feels like a deep exhale, reminding Clinic Owners that while the industry evolves, the heart of General Practice doesn’t. It’s honest, practical, and quietly motivational, perfect for overwhelmed owners who crave clarity and stability.In this episode of the Scale My Clinic Podcast, you’ll learn:Four factors that define patient loyalty (02:02)How to strengthen your diagnostic instincts and protect the patient–doctor bond when automation takes over the basics (14:31)How to build clinics that patients and teams never want to leave (28:06)Staying commercially smart amid the larger forces reshaping healthcare (48:47)What real alignment looks like and how to create a culture that’s ready for both disruption and growth (59:14).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 78 here: Six Hours of Reception Work Done in Thirty Minutes: The AI Fix for GP Admin Overload with Melvin Chen

This episode pulls back the curtain on what’s fast becoming one of the biggest shifts in General Practice: the rise of AI automation in the clinic back office. Dr. Sachin Patel sits down with Melvin Chen, founder of Care GP and creator of Samantha — an AI-powered document allocation assistant that’s helping clinics reclaim hours lost to admin chaos.From the lessons of failed startups to the discipline of solving real-world clinic problems, Melvin shares how his team built one of the first safe, practical AI tools for GPs. You’ll hear how he shadowed receptionists, mapped their workflows, and turned frustration into innovation, and why solving the right problem, not just building the right product, is what defines real success in healthcare tech.This conversation goes far beyond software. It’s about the future of General Practice, freeing humans to do the work only humans can do, and building scalable systems that protect both revenue and wellbeing.If you’re a Clinic Owner or Practice Manager wondering how to actually use AI to lighten your load without losing control, this episode will show you what’s possible (and what’s already happening).In this episode of the Scale My Clinic Podcast, you’ll learn:How AI is already transforming the admin backbone of General Practice (00:00)Why you should first find the painful problem worth solving before building the product (06:30)How neglected paperwork can cost clinics far more than they realise (11:50)Inside ‘Samantha,’ the AI that’s changing General Practice forever (14:20)How AI and humans work together in healthcare (26:44)ABOUT MELVIN CHENMelvin Chen is the CEO and Founder of Care GP, a Sydney-based company on a mission to enable the first generation of Superintelligent healthcare clinics. Care GP helps GP clinics grow their business without growing their admin team, using AI-driven solutions that boost efficiency and profitability. Since launching 6 months ago, Care GP has achieved 140% average monthly usage growth, serves over 150 GP clinics, and reached profitability with zero customer churn.The company’s first AI agent, Samantha, automates medical document workflows - saving clinics 4.3 hours of admin time daily and reducing errors. Its second AI agent, Veronica, acts as a voice-based receptionist, managing bookings and patient inquiries.Care GP reports an 85% pilot-to-customer conversion rate and aims to onboard 1,500 new customers by December 2026. Backed by Blackbird Ventures, one of Australia’s top VC firms, Care GP is scaling its Agentic AI technology nationwide. With over 15 years of global business-building experience - including a $1.5B NASDAQ IPO exit, he brings deep expertise in AI, healthcare, and high-impact leadership. Melvin has been listed on the prestigious Forbes 30 Under 30 list and is determined to revolutionise healthcare through technology, customer obsession, and intentional innovation.WHERE TO FIND MELVIN CHENWebsite: https://www.caregp.com.au/ LinkedIn: https://www.linkedin.com/in/melvinchen/.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 77 here: 90% Bulk Billing, 0% Profit? The ‘Free GP’ Traps Every Owner Must Avoid

General practice is under pressure — and unless you act now, ‘free’ could cost you everything.”In this episode, Dr Sachin Patel unpacks the real story behind the November 1st Medicare changes — and what they mean for the future of your practice. With government funding lagging, rebates shrinking, and costs rising faster than ever, Clinic Owners across Australia are facing one question: How do I stay viable without burning out?Dr Sachin reveals why “free” is never truly free — and how bulk billing incentives, MyMedicare registration, and rebate reductions could quietly erode your clinic’s autonomy if you’re not strategic. More importantly, he lays out the three principles every Clinic Owner must master right now: mitigating risk, designing smarter clinical days, and making deliberate trade-offs that protect your financial future.This isn’t theory. It’s a grounded, practical roadmap built on real-world experience from hundreds of private Clinic Owners across Australia who’ve transformed their practices through Scale My Clinic. If you’ve been worrying about viability, struggling with costs, or wondering how to plan for these changes, this episode is your playbook for scaling smarter.In this episode of the Scale My Clinic Podcast, you’ll learn:The harsh truth about funding and viability, how General Practice is being systematically underfunded, and what that means for Practice Owners (00:49)What the November 1st Medicare changes really mean for you and how they’ll reshape General Practice economics (05:38) How clinic owners evolve from doing everything themselves to building a business that runs profitably without them (and how to identify where you sit right now) (10:00) Why “free” can destroy value in healthcare (15:00) How to future-proof your practice by planning smarter, reducing dependence on rebates, and protecting your income without compromising care (22:02) .....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here

If you’ve ever thought, “I’ll sort out the legal stuff later,” this conversation is your wake-up call.In this episode, Dr Todd Cameron sits down with Sarah Bartholomeusz, founder of You Legal, to unpack what every Practice Owner must have in place to safeguard their clinic (and their sanity).From privacy policies and practitioner agreements to payroll tax pitfalls and partnership planning, Sarah breaks down the real-world legal essentials that protect your business, your reputation, and your future.This isn’t just about avoiding trouble. It’s about creating a strong, scalable foundation so you can grow your practice confidently. Whether you’re just starting out or preparing to exit, you’ll walk away with practical steps to future-proof your clinic and lead like a pro.In this episode of the Scale My Clinic Podcast, you’ll learn:How to build a legally protected practice that puts patients first (00:57)5 essential legal documents every clinic must have (03:52)Why copy-paste contracts could put your business at legal risk (10:14)Spotting the warning signs that turn contractors into employees in the eyes of the law (16:02)How to future-proof your clinic with regular legal check-ups (25:54)Legal strategies for growth, succession, and exit (28:32)How to design a business that fits your life and build the solid legal foundations that support sustainable growth and balance (45:22).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 75 here: The Hidden Price of Resilience: How Adversity Shapes GP OwnersABOUT SARAH BARTHOLOMEUSZSarah Bartholomeusz is the Founder of You Legal, a modern law firm that helps healthcare business leaders protect their practices so they can focus on their impact. With over 20 years of experience, she specialises in corporate and commercial law, workplace relations, privacy, and M&A. Sarah’s legal career began in top-tier litigation before moving into governance roles with major ASX-listed companies. In 2013, she launched You Legal to deliver expert legal services in a more accessible and flexible way. She’s a Telstra Business Women’s Award winner, TEDx speaker, and author of Growing a Medical Practice. Sarah also serves as Governance Chair for the Entrepreneurs’ Organisation (APAC) and chairs the Catalyst Foundation board.WHERE TO FIND SARAH BARTHOLOMEUSZYou Legal website: https://youlegal.com.au/Sarah’s biography: https://youlegal.com.au/our-team/sarah-bartholomeusz Elevated governance website: https://www.elevatedgovernance.com.au

Clinic ownership can feel like an uphill climb: financial strain, staff challenges, uncertainty, burnout. This conversation invites you to see those pressures differently - as catalysts for growth, empathy, and clarity. In this episode, Dr Sachin Patel and Dr Todd Cameron unpack the hidden leadership lessons behind adversity and how the experiences that test us most often become the foundation of sustainable, values-driven success.Through honest, personal storytelling, they explore what it means to lead under pressure, make hard decisions, and keep showing up, especially when no one else sees the full weight you’re carrying.They discuss how adversity sharpens emotional intelligence, why “people-pleasing” can quietly sabotage your leadership, and how to move from reacting to life’s challenges to consciously leading through them.By the end, you’ll feel seen, encouraged, and reminded that the challenges you face aren’t a sign you’re failing. They’re the very things preparing you to become the kind of leader your clinic truly needs.In this episode of the Scale My Clinic Podcast, you’ll learn:How to stop seeing adversity as something to survive, and start seeing it as a leadership advantage that sharpens your focus and empathy (00:00)How early conditioning shapes the way you lead (04:40)Channeling adversity into purposeful growth rather than overdrive (16:30)How self-awareness helps you communicate better, make clearer decisions, and lead with confidence (21:35)How to create psychological safety, encourage open dialogue, and help people think critically instead of react emotionally (24:50)How influence is built by listening deeply, calling out what’s wrong respectfully, and modelling the kind of integrity you want your team to follow (46:20).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 74 here: The Quadruple Whammy That Could Gut GP Practices; And How Owners Can Fight Back

Clinic Owners, brace yourselves. November brings a quadruple whammy that could hit your practice hard — slashed mental health item numbers, an influx of bulk billing clinics, hidden risks with MyMedicare, and the inevitable pushback from GPs facing income drops. In this episode, Dr Todd Cameron and Dr Sachin Patel break down what these changes really mean for your practice, your patients, and your bottom line. More importantly, they show you how to get on the front foot so you’re not left scrambling when the financial and emotional pressures start to pile up.If you’re running a mixed or private billing practice, this conversation is your wake-up call. You’ll learn where the biggest risks lie, why “waiting to see” what others do is the worst strategy, and how you can proactively lead your team, protect your billings, and avoid the burnout trap.This isn’t about doom and gloom. It’s about getting prepared. The Clinic Owners who act now will thrive, while others are left wondering what just happened.In this episode of the Scale My Clinic Podcast, you’ll learn:Why the removal of key mental health items (2712 and 2713) disproportionately impacts female GPs and their patients (02:41)How corporates flooding the market with Universal Bulk Billing clinics will affect patient demand, GP decision-making, and appointment books in mixed/private billing practices (09:32)The hidden risks of MyMedicare and the strategies you need to protect patient continuity and practice revenue (16:18)The quadruple whammy hit all at once and why practices without a plan could face existential risk (21:06)Future-Proofing with Project X to put practices back in control (27:12).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 73 here: If It All Falls Apart Without You, That’s Not a Team. It’s a Trap

Running a clinic shouldn’t feel like constant firefighting, yet so many Practice Owners find themselves trapped in chaos, tolerating mediocre standards, and carrying the weight of accountability alone. In this episode, Dr Sachin Patel and Dr Todd Cameron unpack why teams fail to meet expectations, how leadership missteps fuel the chaos, and what Clinic Owners can do to create a culture of clarity, accountability, and calm.From the hidden cost of tolerating “good enough,” to the crucial difference between collaboration and consensus, this conversation shines a light on the systems and leadership practices that either hold clinics back or propel them forward. You’ll walk away with practical strategies to reset standards, delegate effectively, and build the kind of high-performance team that gives you back time, energy, and peace of mind.If you’re a Clinic Owner who feels trapped in chaos or frustrated by underperforming teams, this episode will give you the clarity, tools, and confidence to lead differently, and scale faster, smarter, and with far less stress.In this episode of the Scale My Clinic Podcast, you’ll learn:Why accountability starts with you as the Clinic Owner (01:25)Tell-tale signs that your practice is normalising dysfunction and why this mindset prevents calm, consistent patient care (05:31)Building accountability structures so you’re not carrying the load alone (13:28)Making leadership decisions so your team stays aligned even when not everyone agrees (23:52)Delegating without slipping into micromanagement or abdication (28:01)Creating a high-trust partnership with your PM to transform your clinic in 6–18 months (36:15).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 72 here: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie Thomson

Scaling a clinic is never just about adding more rooms or doctors. It’s about building systems, attracting the right team, and aligning leadership to drive sustainable growth. In this episode, Julie Thomson, Practice Manager and partner at Yeppoon Family Practice, shares actionable strategies for growing a multi-site clinic while solving the toughest challenges owners face: recruitment, inefficient processes, and leadership alignment.If you’re a GP or Clinic Owner ready to scale smarter, streamline your operations, and lead with confidence, this episode will give you concrete takeaways to implement immediately.Listen and learn how to turn your clinic into a high-performing, scalable business that works for you, your team, and your community.In this episode of the Scale My Clinic Podcast, you’ll learn:Approaching Practice Management with a fresh perspective that identifies hidden opportunities (00:00)Strategically expanding or merging clinics to increase value and meet community demand (04:02)How to transform recruitment into a predictable process that attracts and retains top talent (08:12)How to systematise operations across multiple sites without losing the personal touch (12:47)Aligning your leadership team and ownership group to accelerate decision-making and long-term growth (17:41)Positioning yourself to take ownership, increase the practice’s value, and secure your future in healthcare leadership (30:06).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 71 here: Most GPs Get This Wrong: The Must-Know Truth Before You Buy or Build with Ronnie Earl

When GPs take on property development as part of their clinic growth strategy, the rewards can be massive - but so can the risks.In this episode, Dr. Todd Cameron sits down with Ronnie Earl from Optima Health Group to unpack the five biggest mistakes Practice Owners make when developing their own clinic property.From missing due diligence to failing to plan far enough ahead, Todd and Ronnie dive into the traps that can derail your project and, more importantly, what you can do to stay in control.If you’ve ever thought about building, leasing, or expanding your own clinic, this conversation will save you time, money, and stress.In this episode of the Scale My Clinic Podcast, you’ll learn:Why relying on “DIY expertise” in property development is a costly trap (03:23)How lack of due diligence can leave you with expensive dead-ends (10:06)Why planning three to five years out is non-negotiable (16:44)The critical role of knowing your numbers and how this separates successful Practice Owners from the rest (25:33)How to shift risk off your shoulders and onto the experts who should be carrying it (38:42).....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click hereMissed the previous Episode?Listen to Episode 70 here: How To Make Universal Bulk Billing Work (Without Burning Out)