Ep 12: From Trust to Triumph -- Creating a Culture of Excellence (with Jack Hollis, Senior Vice President of Toyota America)

Toyota has a reputation for operational excellence, Kaizen (continuous learning and improvement), and respect for their people. In this episode, Scott and Caitlin engage in a profound conversation with Jack Hollis, Senior Vice President of Automotive Operations at Toyota, America. After learning these paradigm-shifting insights from Jack, your organization is sure to be stronger than ever.In particular, Scott and Caitlin discuss with Jack about:The game-changing philosophy of putting People before Profits and PerformanceWhy trust is the ultimate success factor of an organizationThe inspiring strategy Jack uses to connect with his team (which he calls "family members") to create a high-trust culture...and much moreRemember: YOUR brand can be legendary too! ----------Sign up for our newsletter: https://swozconsulting.com/about/the-newsletter/Find more info on how we are building legendary brands at: www.SwozConsulting.com Hosted on Ausha. See ausha.co/privacy-policy for more information.