Ep 12 John Phelps & Katy Carl - Our Software Is Better Than Yours

In this episode, I checked on my shop while recording. How? By using the Tekmetric mobile app. A great tool I use often. You could, too. Sign up for Tekmetric HEREHaving accountability as a shop owner is essential to running a successful operation. I'm seeing the benifits now with my small shop through the coaching organization, Elite Worldwide. They can do the same for you. Learn more HEREJohn Phelps from Tekmetric and Katy Carl, a shop owner from Upstate New York, shared with me what they've done wrong this year. We talk processes, customer convenience, four-day work weeks, and how I've found success being open on Saturdays. 00:00 Brain Development in Young Adults04:21 "Raising Kids in a Digital Age"06:47 Tekmetric Transforms Shop Management10:56 Reluctant Family Business Acquisition15:13 "Expansion and Hiring Updates"18:56 Revamping Auto Industry Leadership21:27 Streamlining Growth with Shop Genie Acquisition24:53 Innovative Development Through Foresight27:55 Scaling Challenges in Growing Startups29:38 "Ego and Insularity in Business"32:52 Lesson Learned, Team Revitalized37:20 "Success Hinders Dealership Progress"40:10 Retail Pricing Trends and Auto Industry43:22 Adams Automotive Program Insights48:30 "Maintaining Energy for Yearly Goals"49:21 Accountability Coaching Experience Documented52:20 "Seeking Successful Break and Growth"55:29 Tekmetric Team and Growth Overview59:22 "Confessions of a Shop Owner"