Ep 120: How GP Owners Should Navigate the Surcharge Ban

On 1 October 2026, surcharging card payments becomes illegal in Australia.The RBA says the change is about transparency and lower costs for consumers. The problem for GP Practices is that the underlying card fee doesn't disappear. Someone still has to pay it.And depending on how your money flows, that could be your Practice or your GPs.Todd recently taught this live to our Project X Members. One Owner thought the impact would be tiny. Once she ran the numbers, she realised it affected seven or eight of her GPs.In this episode, Todd and Sachin walk through what actually changes, where the cost can land, the maths behind the fee increases needed to break even, and how to handle the conversation with your team.What You'll Get From This EpisodeWhy removing the surcharge doesn't remove the fee, it just changes who pays itThe maths behind a 1.5% surcharge becoming a 4.3% fee rise for your Practice, or 2.3% for the GPThe hidden exposure many Owners haven't checked: GPs and tenants paying service fees or rent by cardWhy cash, bulk billing and direct bank transfers can create problems of their ownTodd's four rules for navigating the change with your team.....Free ResourceDownload The Surcharge Reset™ Playbook to work out what card collection is actually costing your Practice, compare the four ways to handle it, catch the edge cases most Owners will miss, and take the right conversation to your GPs before you make a change.Download the Playbook here: https://smc.expert/The-surcharge-reset-playbook-d.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are three ways we can help you grow your General Practice without burning out:1. Get the Blueprint: Watch the free Practice Success Blueprint Training, the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. Watch Training Now2. Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. Click to Register3. Ask Your Toughest Practice Question: Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who 'get it.' Click here