Ep 137: e-commerce fulfilment with Fulfilio CEO Mathew Galt

Mathew Galt, CEO and co-founder of e-commerce fulfilment company Fulfilio, is my special guest. We cover: What Fulfilio is and how it all started (1:20) Current spread of the Fulfilio network of sites (2:52) The affiliation with Australia Post (3:20) Delivery options at check-out (4:35) The e-commerce fulfilment scene in Australia (5:10) The difference between 3PLs and e-commerce fulfilment (5:55) Achieving speed of fulfilment in a big country (7:00) Consumer expectations in speed of fulfilment, e.g. next day (7:35) Fulfilio's ability to achieve same-day delivery (8:55) Time-specific (time-slot) delivery (9:50) Customised (or personalised) e-commerce fulfilment (11:00) The customer experience for same-day delivery (13:45) Fulfilio's deal with eBay (14:15) Australian merchants selling cross-border (16:55)