Ep 139: 2018 in review (part 1)

Dean Maciuba and Marek Różycki from Last Mile Experts join me to review some of the major trends in 2018. We cover: Grocery delivery in the USA, in particular Walmart (2:25) Supermarkets integrating with technology and delivery companies (3:45) Walmart's locker technology in its supermarkets (4:35) Amazon making waves in grocery delivery (5:00) Grocery delivery in the UK (7:00) At-home or out-of-home delivery? What about the risks of food spoilage? (7:25) Problems with individual at-home parcel lockers (11:00) Threats to cross-border e-commerce (12:00) Impact of Brexit on cross-border e-commerce (15:15) Growth in importance of international shipping (16:30) Chinese merchants and shippers not offering a good customer experience (17:15) Amazon offering free delivery (18:05) How eBay could change the last mile at scale (20:15) Environment and sustainability (21:30) How local culture affects adoption of green delivery options (21:35) Traffic congestion and reducing the number of delivery vehicles on the road (24:00) A huge rant from me about city logistics, congestion, and a lack of town planning (26:40) How first-time delivery helps reduce emissions (29:45)