Ep 142: FedEx expands next-day with Extra Hours, and grows its PUDO network

Dean Maciuba, Managing Partner North America at Last Mile Experts, discusses FedEx Extra Hours and FedEx's expansion of out-of-home delivery options: What FedEx Extra Hours is (1:45) What it means for FedEx (3:35) Extending order deadlines for next-day delivery and optimising stock held in distribution centres (4:05) Driving scale and profitability (6:45) The profile of retailers that will offer next-day delivery (7:35) The problems big retailers are facing when taking on Amazon and other e-commerce players (8:30) FedEx expanding buy online, pick-up in store (9:15) FedEx's PUDO partnerships with Walgreens and other retailers (11:00) Redirecting residential deliveries to PUDO points (12:00) Do consumers really want to collect parcels from a PUDO point? (13:10) Amazon's home delivery strategy (14:00) Density of PUDO networks (15:40) Will carriers start charging more for residential delivery? (16:40) Amazon's home delivery network (17:30)