Ep 143: Quiqup co-founder and CEO Bassel El Koussa

Bassel el Koussa, co-founder and CEO of same-day and next-day delivery company Quiqup, is my special guest. We discuss: How Quiqup was founded The original Quiqup concept and how it evolved Creating a model that works at scale Enabling same-day, next-day and time-slot delivery for retailers The growth in same-day delivery in e-commerce The importance of ship-from-store in omnichannel retail Reimagining retail stores - changing the retail experience and creating micro-fulfilment centres The technology that powers Quiqup's real-time view of its operations The continuous delivery concept How Quiqup's Task Operations Manager works - including dynamic task allocation Customer-facing interactive delivery management Quiqup's partnership with Parcelly (micro warehousing and express delivery) The Quiqup delivery fleet