Ep. 146: Q&A - What To-Do in Gaps | Timely Rewards | Getting Clients to Rebook | Rebranding a Business | Dealing with Poor Retention

In this week's Q&A episode (part 2 of 3) Lauren tackles several tough yet massively important Listener Questions from a recent Instagram Poll. If you have any burning questions for your Salon Business, and you want to hear Lauren's take on them in a future episode of the Podcast, Follow Lauren on Instagram here @laurenlappin_. Listener Questions:What do you have your Team do when Clients aren't booked in? What jobs do you get done in the gaps?Do you use the Timely Points/Rewards system in Salon? (09:00).Getting Clients to Rebook. (14:30).Rebranding and Reinvention in the Beauty Industry - plus marketing a rebrand. (20:00).Should I let go of a Team Member with Poor Retention? (30:00).....Get Timely: https://www.gettimely.com/?partner=laurenlappinUse Code: LAURENL50 - for 50% off your first 3 months - offer for new customers only.Disclosure: I may receive compensation from your actions through the Timely link above. ....Rate and Review the Show in Apple: https://podcasts.apple.com/au/podcast/the-lash-business-lounge/id1609510128Rate and Comment in Spotify: https://open.spotify.com/show/0xvJ8MNZM9cbjYBGcMDtb8?si=b23764e4d0ed4b59Allure's Instagram: https://www.instagram.com/allure_lashbeautybar....This Episode was Recorded and Produced by Josh Liston at JCAL Media Group.