Ep 147: postal and parcel trends analysis

Mark Harrison, Head of Markets at International Post Corporation, goes behind the data of the IPC's recent Global Postal Industry Report. We cover: How the postal industry is evolving Key postal industry trends Analysis of decline in letter volumes, in particular e-substitution, and comparison between sectors Pricing of letters, fixed costs, and volume decline Changing the universal service obligation Parcel volume growth vs e-commerce growth Posts partnering with delivery start-ups Competition in parcel delivery and the impact on margins Posts diversifying outside the letters business International operations Acquisitions Major trends that will shape the postal sector