EPISODE · Feb 21, 2024 · 44 MIN
Ep. 15 - Roddy McOwan, Chief Development Officer, WHSmith North America
from AXiNsider by Airport Experience® News · host Airport Experience News
Retail in airports has changed significantly in recent years. Space that previously may have been set aside for a newsstand or a bookstore has grown into large retail marketplaces that give operators more flexibility on term. That, in turn, allows them much more flexibility on being able to follow trends and understand consumer preferences. It's part of an ongoing concessions wide change that aims to better meet the rising and more diverse set of customer expectations.
What this episode covers
Retail in airports has changed significantly in recent years. Space that previously may have been set aside for a newsstand or a bookstore has grown into large retail marketplaces that give operators more flexibility on term. That, in turn, allows them much more flexibility on being able to follow trends and understand consumer preferences. It's part of an ongoing concessions wide change that aims to better meet the rising and more diverse set of customer expectations.
NOW PLAYING
Ep. 15 - Roddy McOwan, Chief Development Officer, WHSmith North America
No transcript for this episode yet
Similar Episodes
Mar 26, 2026 ·1m
Jan 2, 2026 ·47m
Dec 21, 2025 ·46m