Ep 150 Interview Sessions with Claude Silver, Chief Heart Officer, VaynerMedia

On episode 150 I am joined by Claude Silver, Chief Heart Officer at Vayner Media. Claude says her life’s purpose is to be of joyful service and unlock emotional optimism in all. Claude believes cultivating Emotional Optimism is the most effective tool in revealing the greatness that resides within people. It is the answer to the question of how can I make the people around me be better; how can I make the people around me do better? And the key lies in the heart. Claude is the first-ever Chief Heart Officer. She takes her calling seriously and it has led her down a path of working with and working for close to 1,000 employees at VaynerMedia to integrate heart into their professional lives and become the best version of themselves and best leaders they can be. As a motivational speaker, thought leader and industry trend setter, Claude focuses on teaching people and organisations how to disrupt the traditional HR model with the use of emotional optimism and heart-centred leadership to develop elite performance, create cultures of belonging, empower teams to be purpose-driven, efficient, and strong, and infuses companies with empathy, humanity, and joy. In the episode you will hear: 04:15 all that matters 05:00 learning the heart of leadership in the wilderness 07:45 leading without titles and lighting people up 09:30 what isn’t the ROI of making your employees feel like they matter?! 11:15 scaling a people first culture of care and empathy 12:50 the difference between Gary Vee and Gary Vaynerchuk the human being 14:20 being paid to learn and unshackling perfection 15:30 where Claude Silver shines 16:30 Nana and Heart 17:45 emotional optimism and the hope of a better future 20:20 whatever you put in your backpack you gotta carry 21:15 being in touch with the heartbeat of your culture 23:30 when they leave the Greenhouse 23:45 fuelling the power of connectivity and overcoming toxic isolation 28:00 people will never forget how you made them feel I really hope this conversation inspires and encourages the heart centred leader within you. Please do share it with someone you know has a heart for leading this way too so that you can be an encouragement to them! Thank you for being here for the first 150 episodes. I look forward to bringing you more inspiring hearts and minds over next 150 weeks! Always love Ryan Connect with Claude Website: https://www.claudesilver.com/ Twitter: https://twitter.com/claudesilver LinkedIn: https://www.linkedin.com/in/casilver IG: https://www.instagram.com/claudesilver Medium: https://medium.com/@claudesilver Podcast: https://anchor.fm/thesilverliningpodcast Website: https://vaynermedia.com/ Connect with Always Better than Yesterday Website: www.alwaysbetterthanyesterday.com Email: [email protected] WhatsApp: (+44) 07970339936 Master Heart and Mind Group Coaching / Merch / Free Life Languages mini profile: www.alwaysbetterthanyesterday.com Instagram: @ryanbhartley Thank you to our friends at WebCreation, proud supporters of the Always Better than Yesterday Interview Sessions. Head to www.WebCreationGroup.com for stunning websites at sensible prices. Don't forget to subscribe and come join our community on Facebook www.facebook.com/groups/weareABTY