Ep 154: Inside the growth plan of delivery start-up Passel

Marshall Hughes, co-founder and CEO of delivery start-up Passel, joins me. We cover: The technology and reasoning behind Passel Accessing excess capacity compared to professional or "gig economy" couriers What cocooning is and what it means for a startup - and how it's different to pivoting E-commerce returns and exchanges The experience for passers (Passel's delivery people) and why it's important - and how it differs from the gig economy delivery experience Passel's partnership with Swinburne University about smart cities Demand for same-day and next-day delivery Which sectors? What kind of customers?