Ep 159: Innovation in delivery, with bpost VP Future Lab Patrick Leysen

from Postal Hub podcast · host Postal Hub Podcast

Patrick Leysen, VP Future Lab at bpost, talks about bpost's approach to innovation, including its recent in-home delivery trial with Zalando: The importance of trust in enabling in-home delivery How new sharing platforms enable trust between strangers Impact on transparency and a two-way relationship on repeat business Creating the Parcify delivery start-up How bpost acquired Parcify Crowd-sourced delivery Markets for same-day delivery Creating and nurturing innovation in a big organisation Co-creation - how bpost worked with Zalando to create the in-home parcel delivery pilot programme Creating new in-home services

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This episode is 29 minutes long.

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This episode was published on June 10, 2019.

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