Ep 167: UPS delivery initiatives

Marek Różycki joins me to preview our seminar and workshop at Parcel+Post Expo this year, including: Unattended delivery (in-car, in-home) vs out-of-home delivery Delivery density and the advantage of being first to market Customer experience in delivery Cathy Morrow Roberson, founder and lead analyst at Logistics Trends & Insights, joins me to discuss UPS's recently announced delivery initiatives: A quick overview of UPS's Q2 results UPS Access Point (PUDO) network - new partnerships Partnering with pharmacy chains - UPS and FedEx Delivering to PUDO points instead of making residential delivery attempts Seven-day pick-up and delivery Working with the USPS - just for rural addresses? Using UPS's own fleet Pricing, employees, and contracted delivery Evening deliveries Scheduled (time window) deliveries Drone delivery Medical deliveries Swiss Post and Matternet Why Cathy loves drones UPS's air operations E-commerce volumes Revenue per package Is Amazon putting more volume into UPS's network? Is Amazon a competitor? What makes it a threat?