Ep 169: Getting to grips with parcel lockers and PUDOs

Marek Różycki (Last Mile Experts) discusses research on the out-of-home delivery market (parcel lockers and PUDOs) in Poland: Why the Polish out-of-home delivery market is important to understand What's driving the push for delivery to parcel lockers and PUDO points Size of the various parcel locker networks in Poland compared to other European markets Carrier agnostic or carrier specific? Comparison of the various networks PUDO partnerships with retailers InPost's operations in Poland and in other markets Store-based parcel lockers for click-and-collect purchases Returns via parcel lockers Click here to sign up for the PUDO/parcel locker workshop. Also in this episode, Derek Osborn joins me to preview our Social Media workshop at Parcel+Post Expo: The importance of top class social media engagement for the postal and delivery sectors Which platforms to use? How to engage with customers? What about the expectation of instant response? Sign up for the Social Media workshop here.