Ep. 17 Geri Tockstein, Office Manager

In this episode, Adam has on Hermann London office manger, Geri Tockstein, to co-host. They talk about the emotional highs and lows of real estate, how flipping a house is going & whether all the renovations should be left to a contractor, stats about selling price and days on market for popular neighborhoods, what a good referral is, properly utilizing assistants and interns, a recent eviction, and the importance of specificity in contracts.  Email questions to Podcast @HermannLondon.com   Host - Adam Kruse https://hermannlondon.com/realtor/adam-kruse/ Guest -Geri Tockstein ITUNES-http://goo.gl/rs1q9X Blog-https://hermannlondon.com/podcasts/ Website http://hermannlondon.com/ Facebook - https://www.facebook.com/HermannLondon/ Twitter - https://twitter.com/HermannLondon Instagram - https://www.instagram.com/hermannlondonrealtors/ Address - 7350 Manchester Rd, St. Louis, MO 63143 Phone Number - 314-802-0797 Search For Homes on http://www.wizah.com/ Producer - Joey Vosevich Theme Song by Trastornobeats 0:45-Adam introduces the Hermann London office manager and this episode’s co-host, Geri Tockstein 1:23-Dealing with the emotional highs and lows of real estate and saying goodbye to Trey Malicoat 3:25-Adam explains the numbers and details of a home he is in the process of flipping 6:10-Is it easier to pay a contractor to do all the work when flipping a home 9:16-Gerri gives some stats (avg. CDOM, price, etc.) on Kirkwood, Webster, Maplewood, and downtown 13:09-What is a good referral 15:31-Properly utilizing assistants and interns 17:37-The details of a recent eviction 22:31-When updating 1 unit in a multi-family unit, should the other tenants get the option to move in 23:57-The importance of realtors who really know their business and the details of their  deals 25:09-2 examples where the sellers didn’t pay the full closing cost that was agreed upon 27:40-Dealing with an upset realtor who didn’t fully read or understand the contract 29:55-Setting expectations beforehand on the definition of clean 31:18-Deciding between being right and closing the deal 34:20-The importance of being clear and specific on all documents 35:01-The Hermann London office really enjoyed going to the Gateway Grizzlies game last week 36:15-Check out the Maplewood and Lindenwood Park videos on the Hermann London Youtube Channel